1800Mobiles

Being the klutz that I am, the holster for my corporate BlackBerry lasted me all of ...

Like one other reviewer for 1800mobiles I'm always willing to try Internet companies and had until now great success. Unfortuntately this time I broke my golden rule and failed to look for merchant reviews before trying someone new. I wish I'd checked ...

I'm always the type of person that gives internet sites a chance. So I thought I would give 1800mobiles that same chance and I will tell you what, I will never give them another chance again. Their customer service was horrible, you end up waiting for at...

After a disappointing experience with letstalk.com I went to 1800mobiles for two new cell phones and service. They answered my emails about availability promptly, filled my order for two phones in less than 24 hours and the phones were on my doorstep on...

I was looking for a replacement for my World phone. 1800mobiles was $75 cheaper than the rest. I spoke to a knowledgeable and professional sales representative whom was able to tell me the features the phone had. The original phone that I had planned ...

GREAT SERVICE ! bought a Cingular phone and service and been happy thereafter. price and descriptions were very accurate. the person i spoke to was very well mannered and clarified all my questions. the reception is great and plan features are working ...

I received and returned a defective product from 1800mobiles, and it took a long time and much effort -- two calls and two e-mails -- to get them to credit my refund. I will not do business with them...

I ordered cable fitting adapters for my cellphone antenna.  Paid extra for two-day shipping since I needed them before departing on a trip. The purchase was paid for via PayPal. The order was cancelled the next morning with the following ...

I placed a order for a difficult to find item. I needed a battery for a discountinued phone and had looked just about everywhere to find one. No luck. Then by chance i ound the item on 1800mobiles website. I was shocked to find exactly the item I ...

Absolute Crooks - Most of the other major vendors were out of stock for my Samsung battery. 1800Mobiles was one of the only sites that seemed to have it. I should have been suspicious and checked the reviews of this company. They truly are sleazy. I am ...

These guys are so bogus. Offering $200 in rebates which expire in 5 days, and the phone is on 2 week ...

Worst on-line company I have ever done business with. Ordered 2 cell phone batteries. Priority delivery in 5 business days per their site. On the 6th business day, I wrote to customer service for status. No reply. After 13 days, I wrote again and said if I didn't get an answer by noon the next day I would cancel the charge on my credit card. No reply, so cancelled. 17 days after the order was placed, I finally get an email from the "Controller" saying they would turn me over to their collection agency if I didn't reinstate the payment. So after 3 weeks, all I have received from 1800mobiles is a hard time. Still no batteries. STAY CLEAR OF THIS COMPANY!

Ordered LG phone case on Fri Jan 5, 2007 morning. Webpage showed "Availability: Usually ships the same business day.". Waited for 1 business day, but didn't receive any e-mail informing tracking number. Couldn't locate my order on http://www.cbsits.com/phone/1800_Tracking.php either. Sent e-mail to customerservice@1800mobiles.com on Tue Jan 9, 2007 morning asking for shipping tracking number. Waited for another business day, but still no e-mail replied. Called 1-800-MOBILES on Wed Jan 10, 2007 afternoon. Waited for more than 30 mins. Talked to customer support, and was told that it was back-order for at least 2 weeks. Disappointed why webpage incorrectly showed in-stock availability and why no e-mail informed back-order. Anyway, cancelled my order.

Update: Finally, got reply from customerservice@1800mobiles.com after 3 business days, telling me the item was discontinued, hence my order was cancelled. The person replying didn't even realize I called to cancel my order 2 days ago. Sighs!

I ordered a new cell phone and leather case through 1800mobiles. I should have expected problems when the order taker was almost impossible to understand (maybe outsourced to India or Pakistan). When I received the order it was with the wrong case although I had been very explicit concerning their part number and description. . When I inquired through the internet how to exchange for the correct one I was transferred to someone in accounting and after exchanging emails for over two weeks they re-directed me to customer service. These people were maddening....I could only return the wrong case but they couldn't send me the correct one! When I explained that this didn't make sense the customer service rep hung up on me. I then called again and asked for a supervisor and this person was even more rude. Not only could they not send me the correct case but I had to return the wrong one within one day or they wouldn't credit my account. So the wrong case went in the trash! Lesson learned....don't deal with this outfit because their customer service is a farce

Was shipped a different model than I ordered, and am not able to get in contact with them to return the order.