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1800Mobiles

Overall store rating:  Store Rating: 2.0
Reviewed by 47 customers
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Showing 1-54 of 54 reviews   Back to paged view
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Overall Rating:Store Rating: 1.0
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terrible

by mommad123, Sep 03 '10
Finally, I have received part of my order from 1800mobiles.com.  It arrived on Thusday, September 9.  The original order was placed on Friday, August 27th.  The website stated "in stock, usually ships next day".  Sadly, not all of the ...
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Terible service; NO communications. Risky seller at best.

by dinozee, Jul 18 '09
I ordered cable fitting adapters for my cellphone antenna.  Paid extra for two-day shipping since I needed them before departing on a trip. The purchase was paid for via PayPal. The order was cancelled the next morning with the following ...
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Overall Rating:Store Rating: 4.0
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1-800Mobiles.com: Ugly Site, Great Prices, Great Service for Me

by scmrak, Jan 29 '09
Being the klutz that I am, the holster for my corporate BlackBerry lasted me all of ...
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Overall Rating:Store Rating: 5.0
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FAST EASY EXACTLY ON TARGET

by brandon1234, Feb 15 '08
I placed a order for a difficult to find item. I needed a battery for a discountinued phone and had looked just about everywhere to find one. No luck. Then by chance i ound the item on 1800mobiles website. I was shocked to find exactly the item I ...
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These guys are very smooth crooks!

by watchdog89, Feb 02 '08
Absolute Crooks - Most of the other major vendors were out of stock for my Samsung battery. 1800Mobiles was one of the only sites that seemed to have it. I should have been suspicious and checked the reviews of this company. They truly are sleazy. I am ...
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Overall Rating:Store Rating: 5.0
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Fast and Exactly what I needed

by chance123, May 10 '07
I was looking for a replacement for my World phone. 1800mobiles was $75 cheaper than the rest. I spoke to a knowledgeable and professional sales representative whom was able to tell me the features the phone had. The original phone that I had planned ...
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Overall Rating:Store Rating: 5.0
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GREAT SERVICE !

by mainstayllc, Apr 29 '07
GREAT SERVICE ! bought a Cingular phone and service and been happy thereafter. price and descriptions were very accurate. the person i spoke to was very well mannered and clarified all my questions. the reception is great and plan features are working ...
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Overall Rating:Store Rating: 1.0
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One week without phone or phone service but T-Mobile saves the day!

by moschops, May 04 '04
Like one other reviewer for 1800mobiles I'm always willing to try Internet companies and had until now great success. Unfortuntately this time I broke my golden rule and failed to look for merchant reviews before trying someone new. I wish I'd checked ...
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Deceptive advertising practices.

by jgeretz, Sep 25 '03
These guys are so bogus. Offering $200 in rebates which expire in 5 days, and the phone is on 2 week ...
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You get better service from 1800mobiles if you don't order at all...

by jiggyfilipino, Jan 17 '03
I'm always the type of person that gives internet sites a chance. So I thought I would give 1800mobiles that same chance and I will tell you what, I will never give them another chance again. Their customer service was horrible, you end up waiting for at...
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Took a lot of effort to get refund credit

by djlewis, Oct 14 '02
I received and returned a defective product from 1800mobiles, and it took a long time and much effort -- two calls and two e-mails -- to get them to credit my refund. I will not do business with them...
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Overall Rating:Store Rating: 4.0
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Quick and Helpful

by amelia727, Jul 29 '02
After a disappointing experience with letstalk.com I went to 1800mobiles for two new cell phones and service. They answered my emails about availability promptly, filled my order for two phones in less than 24 hours and the phones were on my doorstep on...
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FRUSTRATING WASTE OF TIME
by cmawn,Mar 02 '12
Never got my order from 1800mobiles.com They said it had been cancelled due to my credit card being declined. I have spotless credit and it was only $28 charge, so that is bull. They said they e-mailed me (nothing in my search box or
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Rude customer service, huge waste of my time, cannot deliver what they have online
by footwear29,Jun 21 '11
Rude customer service, huge waste of my time, horrible company to try to purchase from, cannot deliver what they have online... Ordered product on friday morning, still no email stating my items have shipped 3 days later, had to call to see where my
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Never, ever will I deal with this guy again.
by robsreview,Mar 28 '11
Failure.  Received items and when you pay $5 for an item that sells in the stores for $20 I now know why. It is a complete junk version of the item. Never, ever, ever again will I deal with this guy (yes, I found out it is a one man show drop
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Overall Rating:Store Rating: 5.0
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AWESOME phone, price, service and fast shipping!
by jfollis,Nov 08 '10
I am sooo happy I didn't judge by other reviews. I had to write this since all I could find was bad reviews when I was shopping for a phone. I just received my new phone REALLY fast! I ordered wed and had it fri, no extra charge for shipping. I only paid
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TERRIBLE SERVICE. DO NOT USE THEM!
by jennirogers,Aug 17 '09
I placed an order for a battery for my Blackberry because I'd be going to a conference the following week and wanted to have a backup.  I placed the order on Monday morning and the item said it would ship same day if placed before 3:30pm.  Its
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Terrible experience; avoid this seller
by slickferret,May 26 '09
No working phone number for customer support.  Took a week to get a simple e-mail response back on an exchange.  I got partially charged on a return (called a "restocking fee").  I ended up finally cutting my losses and used another
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THIS COMPANY SCAMS DEPLOYING SOLDIERS!
by deployed2009,May 16 '09
YET ANOTHER COMPANY THAT BLATENTLY RIPS OFF DEPLOYED AND DEPLOYING SOLDIERS!!! DO NOT USE THIS COMPANY!!!  Their items are marked as in stock, yet most items are back ordered after you place the order. The company will just keep back ordering the
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1800Mobiles ---Waste of money!!!
by fisherman0410,Mar 16 '09
1800Mobiles sucks!!! I ordered a blackberry accessories and never receive...They sent to wrong address with no explanation... if you want to throw your money, order from them.! WARNING: BAD CUSTOMER SERVICE!!! THEY WILL NOT REPLY TO YOUR
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I was sent the wrong product!
by sickofwinter,Mar 11 '09
I ordered the original, extended life battery for my motorola v325i phone. I got the battery in a timely manner BUT they sent me a BT51 battery, which I did not order. I sent an email to them the same day the package arrived. I am still waiting to hear
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Horrible customer service and reliability!
by insearchof2008,Jul 30 '08
I wish I had read further into 1800mobiles. They suck! Customer service? what a joke! They ship me out the wrong faceplate and make me pay the shipping to return the wrong product and in return they only then send me the correct faceplate when I called
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RIP OFF EXTRAVAGANZA
by gillian708,Apr 02 '08
I purchased a cell phone pouch that was 'in stock ready to ship' March 5. I paid $15 for priority shipping to have it in 3 days. Today is April 2 and they still won't reply to my emails or calls, it's like their office is a ghost town. NEVER
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Customer Service is CRAP.
by sukijen,Mar 26 '08
If you decide to contact them on the phone, dial ext. 408 to avoid the long wait. It usually takes 30 minutes to an hour to get through to customer service by just pressing
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Still on hold with customer service...
by mr_upset,Mar 20 '08
A WEEK HAS GONE BY, I HAVE NOT RECEIVED MY HEADSET. I GET AN E-MAIL TODAY SAYING THAT THEY BACK ORDERED MY ITEM FOR 2 WEEKS AND SAID THAT THEY WILL SHIP OUT THE ITEM WHEN IT'S AVAILABLE. NOW I'M ON THE PHONE TRYING TO CONTACT CUSTOMER SERVICE... THE
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Customer Service? What the hell is that???
by john_mc,Mar 11 '08
Stay away from this company. If anything goes wrong with your transaction, you're screwed. The company won't respond to emails or answer the phone. I purchased a headset which didn't work. After repeated emails and attempting to contact someone by
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Down Right Crooks
by vjones205,Feb 15 '08
In a word....HORRIBLE. I placed an order with cellular accessories back in November and had to return the items. After several attempts to get an RMA I finally got one 6 weeks later with the 1800Mobiles contact info. I guess they're the same people.
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Overall Rating:Store Rating: 5.0
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I always visit 1800mobiles when I want to check out the latest models...
by kendram007,Dec 10 '07
I always visit 1800mobiles when I want to check out the latest models. Have purchased 3 phones so far from the store and have no complaints. Value for
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Overall Rating:Store Rating: 5.0
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This was among the first online stores that I visited when I decided to buy
by bordeaux111,Dec 10 '07
This was among the first online stores that I visited when I decided to buy my Blackberry 7130e. Though my order was delayed by a couple of days their competitive pricing and customer service has me
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Overall Rating:Store Rating: 5.0
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I placed an order for the Samsung SGH-T539 at 1800mobiles and was impressed by ....
by jcooper12,Dec 10 '07
I placed an order for the Samsung SGH-T539 at 1800mobiles and was impressed by their prompt service. My order shipped within 3 working days and they had the best pricing among the online mobile stores I
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Do NOT order from this site. AWFUL on-line experience.
by jonnyb77,Dec 02 '07
Do not order from this site. 1800Mobiles is not a legitimate business. I placed an order for 2 cell phone chargers in October and selected UPS Ground for shipping. A month later my order had still not been shipped. I tried to contact customer service
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THIS IS A RIP OFF SITE - DO NOT ORDER
by cinturn,Oct 23 '07
Worst internet site ever. I have had a new battery for a phone ordered for over a month. Can get no response from customer service after many emails. Tried to call several times can get no answer. I guess they are out of
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Don't do it - Find a more reputable online company
by jlmonti,Oct 15 '07
I would recommend "Not" dealing with this company - I purchased a Motorola AC Adapter for my RAZR2 - Received an AC Adapter from an after market company which was labeled Motorola - My fault - I should have read the fine print - However 2 e-mails into it
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Can't exchange wrong accessories
by redoty1234,Jul 25 '07
I ordered a new cell phone and leather case through 1800mobiles. I should have expected problems when the order taker was almost impossible to understand (maybe outsourced to India or Pakistan). When I received the order it was with the wrong case
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WARNING: Credit card info compromised!
by writer42,Jul 04 '07
Ordered from 1800Mobiles.com. Over the next two days, several fraudulent online orders were placed using the credit card info I provided them for my order with them. I was forced to cancel my credit card. I tried to call customer service, but their
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Bad customer service
by jmandand,Jun 29 '07
The day after I placed my order with 1800mobiles, I got an email saying that there was a 1-2 week backorder on my item. I tried to cancel my order, but no one responded. I eventually got the item, and had to send another email to return it. I am still
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Worst ever site. DO NOT SHOP IF U want Rebates
by anna07,Jun 19 '07
Worst site ever. Horrible customer service..Am still waiting for a 100$ rebate for a phone that I bought in 2005... All 'cos their data entry person mistyped my order number!! I have faxed & re mailed the receipts with the rebate form multiple times.. &
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Overall Rating:Store Rating: 5.0
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Cheaper than Motorola
by cassius66,Apr 30 '07
Lots of products to choose from. Probably too many. I would have preferred they gave me only 10 accessories to select from rather than 50+. Overall good shopping experience and fast turnaround. Packaging could use some help, but everything arrived in
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Overall Rating:Store Rating: 5.0
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Great Advise; Phone Line that actually works!
by nina1966,Apr 17 '07
Thumbs up! Finally a site with a telephone line that doesn't ask me to press 15 keys before getting advise. I needed to know what was more versatile between a Blackberry and the new Samsung smart phone. Tried Cingular and got tired of waiting on the
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Overall Rating:Store Rating: 5.0
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1800 mobiles ROCKS!
by henryhoare,Apr 16 '07
The items I ordered were in stock and delivered to me ahead of schedule. Customer service responded immediately with all the information I needed. best on line shopping
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Overall Rating:Store Rating: 5.0
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2 days delivery as promised
by skimaster73,Mar 26 '07
Above average pricing. Fast service, phones arrived in 2 days. I must have good credit...no need of customer service as phones arrived before I could even
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Overall Rating:Store Rating: 1.0
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Average sales service, Deceptive rebate policies.
by tomascg,Mar 06 '07
The worst part about this company is that you expect to be rebated the cost of your phone. For one, it is two separate forms. Secondly, you only have a 5-10day window in which to send them. And if you miss that window, you get nothing. I hate this
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I got what I paid for....
by lhoelting,Feb 21 '07
So Far - Not So Good. I'm a pretty savvy on line shopper but this time I went for the cheapest price and with that came the cheapest customer service. I guess I got what I paid for. After the product didn't arrive after the 5 business days promised I
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Overall Rating:Store Rating: 2.0
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Out-of-date Stock Info & Slow Customer Service Response
by place2route,Jan 10 '07
Ordered LG phone case on Fri Jan 5, 2007 morning. Webpage showed "Availability: Usually ships the same business day.". Waited for 1 business day, but didn't receive any e-mail informing tracking number. Couldn't locate my order on
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DO NOT ORDER HERE
by sriggle,Jan 05 '07
Was shipped a different model than I ordered, and am not able to get in contact with them to return the
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Worst on-line experience, ever!
by h2oworth,Nov 19 '06
Worst on-line company I have ever done business with. Ordered 2 cell phone batteries. Priority delivery in 5 business days per their site. On the 6th business day, I wrote to customer service for status. No reply. After 13 days, I wrote again and
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Pitiful, poor, slow, unreliable, worst I've ever seen
by premierlawn,Jul 28 '06
Paid for next day delivery. Five days and still no phone. Customer service?? They can hardly speak English, waited on hold for over 45 minutes to have no help. Email customer service and they say to call "Fullfillment" center. What a joke. Do NOT
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Buyer Beware!!!
by m1a2,Mar 04 '06
Buyer Beware!!! I ordered my bluetooth headset, and received it the next day, fast shipping. However the headset I received was a European model that was not compatible with my phone. Headset would drop calls, lose battery power rapidly, and sometimes
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One man in his mother's basement with a PC and phone.
by manfromzed,Mar 02 '06
Folks, don't shop here. Believe the reviews. In summary, I placed an order more than a month ago for 4 small items (phone chargers, battery) and only received 1 after nine days. Nothing else has been received and I have spent enough time on un-answered
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DO NOT BUY A THING FROM THIS COMPANY!
by nmuhs,Jan 09 '06
I bought two phones through this company and they were advertising a $50 rebate. Never received it and after many emails and phone calls (and switching of stories), they claim I did receive it and cashed it. They have still to produce the proof of
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Overall Rating:Store Rating: 5.0
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Excellent service. Received product just as expected.
by lisamosca,Sep 22 '05
Excellent service. Received product just as expected. Would shop here again and again. 5 STAR store ! What I ordered arrived on time and was up to standard. Prices were lower then everywhere else. Great company to do business with
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Horrible! Will not make business with them ever!
by madison2003,Jul 02 '04
I ordered two Motorola V400 phones from them last friday. Two phones are free with the new activation of a Cingular family plan. I noticed on Saturday that the two phones were not free anymore but $250 instead. I thought I were lucky to order two phones
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********** Worst Experience ********** Be cautious!!
by sivramya,Dec 26 '03
I ordered a cellphone before christmas and it was the worst customer service I ever experienced. I thought may be its before christmas, but even after christmas day I did not get hold of somebody soon. It took almost 1 hr to wait and get somebody on the
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They are either fraudulent or just plain Incompetent - take your pick
by ej1248,Dec 10 '03
I placed an order for an item that was listed as "in stock". I soon received an email that stated that the item was on backorder. I immediately emailed customer service to cancel my order and received no response for about a week. Then I emailed AND
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Showing 1-54 of 54 reviews Back to paged view