AJ Madison

I was interested in a wine cooler and the AJ Madison website said it was in stock. I was skeptical so called them on the phone to make sure it was in stock - they said it was. Just to make sure, I called again the next day to see if it was in stock ...

First of all, let me state that I'm not affiliated with AJ Madison in any way as positive reviews seem to be suspect by some. I had planned to order a LG refrigerator and dishwasher and a Premier gas range. Since I had not ordered from them previously, I ...

I just purchased a refrigerator and range through AJ Madison and my overall exeprience has been very good. I ordered on September 15th, 2008 and both were delivered October 1st, 2008. Items were picked up from the warehouse September 18th, so actual ...

I can't decide if this store is just a terribly run business, or if they're actually fraudulent. I ordered several major kitchen appliances from them and, while I did eventually get some appliances, it was not without much trauma. I placed the order ...

TERRIBLE EXPERIENCE, THEY CHARGED MY CREDIT CARD, DELIVERED A DEMO DISHWASHER WITH NO MOTOR IN IT, CAME BACK 3 WEEKS LATER TO PICK IT UP AND REFUSED TO REFUND ME, AVOID THESE GUYS AT ANY COST AND SHOP SOMEWHERE ELSE .

After placing my order with AJMadison, I read the reviews about them on this website and on others. To say the least, I was quite concerned with the large purchase I made. However, I have been very pleased with their service and honesty. The appliances were delivered without a hitch and on time. I inspected each appliance and there were no major problems. I would buy from them again.

My experience with them was nice. we needed assistance with a small refrigerator and the salesman was very knowledgeable. item was in stock and delivered promptly. clean operation and good email follow ups. will come back to shop here.

The sales guy I spoke to was very knowledgeable. I was about to buy an air conditioner that was too big for the space I had. He saved me money by advising me to get a smaller one and it cools great. I shopped around and they seem to have the lowest prices. I would definitely recommend them to other people.

Only 2 business days after placing order and I am very impressed. Their price match promise is legitimate - they matched the prices of three competitors without any hassle. My email inquiry about the status of the order resulted in a personal phone call from a customer service manager who made extra efforts to expedite the order and assure quality. I highly recommend this company.

Don W. Minton

I purchased a GE AC from AJMadison.com. Before I buy anything online I do all my price comparing, read store reviews and product reviews on SmartSearchShopping.com. AJMadison.com was listed the lowest with highest ratings on SmartSearchShopping.com

Recently ordered a laundry center that was supposedly "in-stock". Apparently it was never ordered until I call to follow-up. The delivery was well past the promised date. When delivered, the product was suppose to be installed, but was instead left in the box in the middle of my living room. On top of that, the tip I left for installation was taken!! The company refused to compensate me for the cost of my installation and was unprofessional. I will never purchase from this company again! Good luck!

I have placed two orders from AJ Madison. The most recent was for a new Bosch electric range. I was hesitant at first about ordering a major appliance online but the whole experience was perfect. I called to make sure the range was in stock. Bought the extended warranty (which was hundreds less than local retailers). I was able to track the range as it shipped cross country so I knew when the arrival date was. The range arrived well packed and in perfect condition. I saved hundreds of dollars overall by getting it from AJ Madison with no tax and free shipping. I will not hesitate to buy my next major appliance from them.

This is the absolute worst merchant I have dealt with after thousands of dollars in online purchases. My item arrived a few weeks after it was paid for, the box was damaged and there was no effort to place the product box inside of a shipping carton. It was not the item I had ordered, and I made a dozen attempts to call their customer service number to get a return authorization. Each call was met with inordinately long waits, and finally an announcement that they were closed for inventory. I emailed the customer service also twice with no response ever obtained. Finally, in frustration, I simply threw the merchandise away and called it a $60.00 loss.

I purchased an oven from A J Madison and the first one they delivered had been dropped so after calling and insisting that I wanted a new oven and not a partial refund they sent me another oven. Installed new oven only to find out that a switch was bad as well as a fan in back of the unit. I believe A J Madison sells refurbished merchandise and I will NOT buy from them again!

Their telephone "etiquette' is enough to warn anyone that might shop with this store NOT to do so! After being on hold a very long time, an extremely brusque & uninformative man reluctantly doled out conflicting information on the appliance I wanted to buy & repeatedly said "are you going to order it now ??!!? ". The time was 5:00 p.m. & I asked when they closed. Gruffly, he said 'In about 20 minutes. When I make an $800.00 purchase I think some product information not shown on the website is in order! My final question was about a feature that was integral to the operation of the appliance & the reason I was replacing my existing appliance. He Barked " They ALL have that!" I calmly replied that mine does not & that was the reason for purchasing another. He quite simply HUNG UP on me. I guess they make enough money the New-fashioned way... They don't EARN it!!