bait and switch game by AJ Madison. I order a sunbeam AC and received a Wintair AC. I was told by customer service to refuse shipment. So I sent the delivery man away. The Sunbeam AC and the Wintair AC had the exact SKU numbers on them. Funny AJ ...
Unbelievable, compared to the bad experiences I have had in the past. Just the best possible on line trade I have ever had. I called the order in on a Thursday, late morning and had an e-mail confirming the order shortly thereafter and by 3PM of the same...
One would think that a company with so many bad reviews about their customer service, they would actually have fixed the problem. Not in this case! I did a lot of research and saw that this company in general had many many many horrible reviews about ...
It is now September 10th, 2008. I never thought it could happen in America, but AJ Madison is exactly the kind of horror story that you think can only happen in a third world country.I ordered a washer, dryer and an accessory shelf from them ...
Ordered a compact kitchen unit by Avante, for an apartment. This apartment is in a Catholic Campus Center in order to help underprivileged students have a cheap but nice place to stay. We spent a year doing fundraisers and asking people to ...
I found what I thought was the perfect sink via AJ Madison. Unfortunately, it wasn't until we tried to install the sink to our new countertops that we learned it would not work (it fit in the cabinet, but there would not be enough room on the counter for ...
Update after receiving correct order - I received the trim-kit about a week after receiving the microwave that someone else had ordered. All is good now, I was only delayed an additional week in the process. I am very thankful that the customer who ...
I recently purchased a air conditioner with a heating utlity in it online from AJ Madison Superstore. When we got to the installation we realized that we had a problem with the voltage. The air conditioner that we purchased was 220 volts and we only have ...
Negative: I ordered an Avanti mini-fridge ($253 +$100 shipping) over the phone from AJMADISON. When the fridge was delivered it was signed for by my buildings supervisor. I was moving in the next day and had ordered it a little early so that I would have ...
I just recieved the washer dryer combo that we ordered from AJ Madison. We were very impressed with the Speedy delivery, knowledgable and courteous sales staff that guided me and walked me through my purchase. They sent all the necessary parts to hook it...
Aj madison was very knowlegeable about portable air conditioner they helped me choose the right portable air conditioners for my garage they had recommended the one that has no water bucket to empty and i got the Continental one which actually proved to...
I purchased a LG WM3431HW All-In-One Washer and Dryer from AJ Madison online on 05/19/06 and when it was delivered and we turned it on for the first time, water gushed out the bottom of the unit. I called AJ Madison but no one answered, so I called LG. ...
we recently bought a washer dryer combo made by haier from aj madison. they came through at the lowest price. They also had the best price on delivery because we needed delivered into the house. other companies wouldnt bring it in. We recieved it within...
good product choices, great prices and quick delivery, what more could i ask for? i will be a return customer when the need arises Read more
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Apr 14 '08
Very good service. My one criticism is not with AJ, but with Fisher and Paykel. Their bottom freezer - refreigerator shows a width of 31 1/8" However, the literature did not note that a 3/4" gap is needed against a wall, otherwise the door will not open. When the refrigerator was delivered, this became more obvious, and I needed to change my cabinet dimensions. Otherwise, a very nice refrigerator. Read more
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Jun 25 '07
There was to be a rebate, but it was difficult to do on the computer; therefore, it was not completed. I sent an email regarding the situation, but, because we were on vacation, I haven't followed up on it. I think it may have had something to do with the sales receipt. (I couldn't find it.)
However, I do have to thank you for the efficiency with which this order was handled.
donaroelke@comcast.net Read more
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Jun 17 '07
The lived up to every commitment they made to me to date. I am very pleased with my experience to date. Read more
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Jun 30 '07
Best deals I could find. Only complaint was I wasn't aware of the shipping delay until after the product was purchased. I wanted it a little sooner, they tried to help, but still a little behind what I was expecting. Read more
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Sep 09 '08
Their web site has a large collection of products, and for many of them, one can find detailed specifications. Read more
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Jan 10 '08
It was easy and I was satisfied. I had hoped that I made the right decision purchasing an appliance online. So far it looks like I did. It looked exactly as it did online and the description was spot on. Read more
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Nov 29 '07
The dishwasher arrived dented and had a broken seal.Mabey you should get rid of Yellow Freight. Read more
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Oct 07 '09
They did NOT have the fabric that they advertised. Read more
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Jul 12 '04
Better prices, better selection and BETTER SERVICE than was available @ Lowe's.
Read more
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Jul 12 '04
I never received the product from AJ Madison at all, & never
received any reason or correspondence, as to why it was not
sent. Read more
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Jul 12 '04
Great service, great store, & excellent prices. Read more
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Aug 07 '06
They sent me an e-mail dated July 20 saying the unit had shipped,but there was no tracking information. I e-mailed AJ Madison July 26 to check on my
order, but got no reply. I again e-mailed you on July 28 and again got no answer. Monday
July 31 I waited 25 minutes on hold to find out the sales rep could not give me the
status of my shipment. Strangely enough I get an email from you earlier today saying my
purchase has shipped but this time there is tracking information available.
Bottom line, they billed my credit card before the merchandise was shipped, they lied to me
about the ship date, they did not answer my emails.
Read more
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