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by macmanjim , Jun 11 '08
I ordered a cooktop and downdraft vent on May 12. It was supposed to be shipped in 2-3 weeks. I called at the end of the month and it did not ship. They said that the manufacturer was backordered 4 weeks. I called the manufacturer and they said it should ...
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by mikewe , May 09 '07
I ordered a washer and dryer from AJ Madison. This is the first time I have order something involving big $$$ and I was very apprehensive. From beginning to end this was a very rewarding experience. Avi was the salesman that got me a whirlpool matching ...
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by johnnytugs1 , Jun 16 '07
this letter was sent to a.j.madison. May 12, 2007 After getting a favorable review from a friend in Arkansas. I called A.J.Madison On or about May 14, 2007 Spoke to Jonathon. I inquired about a Viking range, model VRGC485-6GD i received a ...
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by debpharm , Jun 11 '07
AJMadison is a JOKE!!!! They are thieves who are selling refurbished and damaged merchandise. Do not buy from them unless you like throwing your money away. All their merchandise is broken in some way. The proof that they aren't selling new ...
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by kitkatrina , Sep 16 '08
I ordered my new refrigerator online from AJ Madison on 8/19/08. It was very reasonably priced and the only place I was able to find a French Door refrigerator that fit in the narrow 31" wide refrigerator opening in my kitchen.I was surprised by ...
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by aileenanna , Sep 14 '07
Awful. The delivery guys are scammers. They tried to over charge me on removal of my old fridge. What i double checked the price with customer service pretending that I was a new customer just inquiring about price they told me it was a lot cheaper ...
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by cynmorlint , Aug 05 '07
If I could choose 0 as a rating, I would. 5 months after the initial order we have a functioning microwave/range but the broken one lies in pieces in our spare bedroom. The first time, it was delivered damaged and we refused delivery. Only after ...
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by rollo89 , Jun 26 '07
Terrible Customer Service. I was told that my stove would come with a gas hose connector 3 hours prior to it being delivered so I did not go out and buy one. Well it did not. It was not that big of a deal as I just had to run to the store but after ...
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by rc4321 , Apr 27 '07
DO NOT buy stuff from AJ Madison. Approximately two weeks ago I ordered a faucet from them. I called and talked to their sales representative to inquire if the item was in stock. He assured me that it was, and the item would be delivered by April 30 at ...
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by dijkdes , Jan 13 '09
AJ Madison is very competitively priced and sells all the major brands. However, their customer service, as noted by other reviewers, certainly leaves something to be desired. I ordered a range and a range hood from AJ Madison on 1/6. I wanted to ...
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by andraruscoe , Jul 16 '08
Ordered a dishwasher on June 21st 2008 which arrived very quickly, but full of water. Refused shipment because this seemed odd to me. I phoned AJ Madison as soon as the driver left and I was met with very long wait times to reach customer service (68 ...
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by redtardog , Jun 11 '03
I ordered a Weber grill on 6/4 and was assured it was in stock and would ship the next day. Today 6/ ...
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by jasong_dt1000 , Mar 13 '03
i just bought 4 appliances from them. they specialized in the under the counter appliances so i got a washer dryer and refrigerator from them. i also got a range and microwave all shipped together. they were great. helped me select everything then kept...
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by ALFREDO_dt1 , Feb 03 '03
I ordered a portable washer machine. What a nightmare! When I called the office to check the status of my order, they told me it was shipped. After a week's wait, I called back again toady, they gave me a untraceable tracking number. I called back, they...
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by srebecca31_dt1000 , Dec 22 '02
We ordered a combination washer dryer for our daughter as a christmas gift. She already recieved it, and the delivery was all the way up to the 2nd floor apartment. We are very pleased with the service we recieved at AJ Madison. We will shop there...
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May 20 '08
Was a pleasure shopping
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Sep 13 '07
The product I ordered turned out to be on back-order, but I didn't find out for a few weeks, and there was never any indication when it might be available. I finally cancelled my order, which was easy to do.
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Jul 07 '09
Quick delivery
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Jul 19 '04
Excellent, thoughful, informed staff. The best prices.
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Aug 31 '07
Their prices are better than ABT, but the wait is over 2 weeks, almost 3.
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Apr 17 '07
shopping at AJ madison is good but the delivery was very bad.Twice and were the same way.I don't recommend for nobody this delivery company.
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Mar 26 '07
best prices
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Jan 13 '07
Purchase was actually delivered much more quickly than expected. Product selection and ordering process was easy.
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Nov 26 '07
I was told the humidifier was in stock when I ordered it and that they would ship within 3 days. After 3 days i called to make sure it shipped and I was told it was shipping that day. When I called back to get a tracking number a few days later ( I did not receive any info via email as requested) I was told the item was never in stock, would be arriving in the warehouse on that day and would be shipped as soon as possible. I received finally received the item after extensive conversations with a manager. Frustrating
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Aug 15 '04
average service for online buying just average
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Nov 21 '06
I was very pleased with the service, I was called by the delivery guys the day before the delivery and then agian on the morning confirming the scheduled delivery. The guys were polite and did exactly as they said they were going to do. Unlike the cooktop I bought from a local brick and mortar dealer, ordered a day before the oven and the order has been totally messed up. Wish you carried Thermador
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Feb 15 '07
Website is very user friendly, provides all information needed to make a decision. Competenet Customer Survie representatives, short wait time on the phone. On time delivery. VERY COMPETITIVE PRICING!
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Aug 14 '04
Tracking system did not specify a delivery date
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Aug 22 '04
1st time online appliance purchase - easy, fast, convenient, delivered to my door, no hassles. I'd do it again and I'd go to AJ Madison again.
Thanks!
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Jun 21 '07
I didn't receive much notice from the shipping company about the day they would be delivering the unit, just a phone call saying it would be arriving the next day with no return phone number. I called the Madison Company and they contacted the shipper who then agreeed to leave the unit on my back patio since I wouldn't be home that day. It all worked out fine in the end.
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