AJ Madison

Every aspect of my experience could not have been better. Navigation of the site was excellent; personal assistance from Artie Montesa was wonderful. Confirmation emails were timely and accurate. I placed my order on Wednesday and received all three

Order accuracy was about the only thing that is good about AJ Madison. Delivery speed was a month after I placed the order, customer service wasn't really customer service because I had to do all the leg work in tracking and expediting, and overall my

I ordered a cook-top on line from A.J.Madison. I received a confirmation the same day that they were shipping my cook-top. Their service was excellent! They shipped it to our lake home and it was received in perfect condition. I called about the re-bate,

I purchased a new gas range and was a bit nervous to make the sale via the internet. I did some research and found AJ Madison to have the best prices. I called and talked to one of the sales staff and they were extremely helpful. I ordered the range and

Good speed, good accuracy, nice phone manner, very helpful with rebates, advice, etc. Would definitely bookmark their site and check their prices first when shopping for future home appliances.

I ordered a dishwasher from AJ Madison over the phone, as I couldn't tell from their website whether the product was actually in stock or how long it would take to ship. Customer Service was pleasant and checked availability and shipping times for me

I ordered a dishwasher from AJ Madison, after spending significant time getting all the measurements to make sure it would fit. The sales person was extremely unhelpful and, ultimately, gave me the wrong information. Of course, the dishwasher didn't

Just recieved my delivery, I must say it's a pleasure doing business with a service oriented company. From your sales person (Soloman Lewis) to your delivery staff, they all pleasant and a joy to do business with. I was notified one day in advance of my

After having been treated badly by this company over and over again, with rude customer service agents and the wacky manager Irving, I have done my research, albiet too late for me but not others. I have never come across a company with so many negative

I should have read the reviews. Read the consistence complaints A.J.MADISON IS THE WORST. ZERO customer service. Left daily messages for the CS Manager (Irving Gross), never calls you back and then states he did. They can take the message however

We purchased a $7000. 5 Star dual fuel range at AJ MADISON which arrived in damaged condition. Irving at AJ MADISON has, for months, been playing games to avoid taking the stove back. Today, he suggested we should pay a $1900. restocking fee for a stove

Placed on order for a GE AGM06LJ window 5,950 BTU air conditioner a week before the heat wave of 2006 hit the North East. The order went through on the web site and I received the confirmation e-mail. A week and a half went by and no air conditioner.

Ordered the item through Amazon.com. Then looked at their web site and it said item was discontinued. Called and was assured it would be delivered. Credit card was charged the same day. Notified 4 days later item was out of stock. They are

I ordered an item that was listed "in stock". 5 weeks later...I still don't have it. I was told it had to come from the manufacturer...which means it was not in stock. I cancelled the

I ordered a portable air conditioner on line with ease. I was a little disappointed that I couldn't track the order other than to be notified that it was "pending", then "shipped"- no info re the freight carrier or date of delivery. I read all the fine

I ordered a refrigerator and gas cooktop from AJ Madison and had a very positive experience. The prices were much better than I would have paid elsewhere and the service was good. I actually goofed on my original order and had to make a last minute

Contrary to some other comments, I found the customer service at AJ Madison to be quite responsive. We had slight damage to part of the stove we ordered, and they immediately ordered a replacement piece. The delivery was on time and the delivery

I purchased an oven from A J Madison and the first one they delivered had been dropped so after calling and insisting that I wanted a new oven and not a partial refund they sent me another oven. Installed new oven only to find out that a switch was bad

After visiting Lowes, Home Depot, and Sears, I am buying my appliance from AJ Madison. They have all of the information, great selection, good prices, and free delivery. What more could you ask

Ordered a refrigerator on 6/11/06. It was delivered to Florida on 6/16/06. I obviously had a very positive experience. I was a little cautious buying from them after reading some negative reviews, but I am glad to say that everything went smoothly and