AJ Madison

I purchased a Maytag Bravos gas dryer on 1/13/09.  The salesman was Solomon Lewis.  I paid $1,031 for the dryer, installation and removal.  When I called a week later to say the dryer was making the loudest noises (it was suppposed to be ...

I want to thank AJ Madison and Michelle, specifically, for making what could have been a very disappointing problem into a simple and quite unexpectedly satisfying experience!!!  I bought an ice maker from AJ Madison over christmas for my ...

In August, I purchased a stove from AJ Madison, which, after several months of use, suddenly broke due to a defect in the electrical system.  I called the stove company, as it was still under warranty and they referred me to the original point of ...

ONE word HORRIBLE!  Customer service is the worst!!  If you try to contact them about an order, I hope you have plenty of time, because you will be on hold for awhile.  Very Very UNPROFESSIONAL!! Please do not waste your time with this ...

AJ Madison is very competitively priced and sells all the major brands. However, their customer service, as noted by other reviewers, certainly leaves something to be desired. I ordered a range and a range hood from AJ Madison on 1/6. I wanted to ...

This is the worst company I have ever dealt with. They took money out of the my account on October 14. They delivered a defective product. After that, it was impossible to get someone to talk to on the phone. My husband and I wasted hours just holding on ...

AJ Madison customer service is so poor its criminal. AJ Madison won't resolve problems so they end up stealing from you.AJ Madison has the worst customer service of any online retailer I have ever encountered. They did not deliver an item I ...

AJ Madison: good online shopping experience. I ordered a GE top-of-the-line dual fuel range on October 8, which was delivered on October 21, well within the 2-3 week shipping promise given on this item.I might add, I found I'd ordered a part I ...

I just purchased a refrigerator and range through AJ Madison and my overall exeprience has been very good. I ordered on September 15th, 2008 and both were delivered October 1st, 2008. Items were picked up from the warehouse September 18th, so actual ...

I buy tens of thousands of dollars worth of merchandise over the internet each year and have had only an occasional minor problem that was always quickly solved UNTIL I dealt with AJ Madison. You can get an idea of what I've dealt with reading ...

I ordered my new refrigerator online from AJ Madison on 8/19/08. It was very reasonably priced and the only place I was able to find a French Door refrigerator that fit in the narrow 31" wide refrigerator opening in my kitchen.I was surprised by ...

It is now September 10th, 2008. I never thought it could happen in America, but AJ Madison is exactly the kind of horror story that you think can only happen in a third world country.I ordered a washer, dryer and an accessory shelf from them ...

Ordered a dishwasher on June 21st 2008 which arrived very quickly, but full of water. Refused shipment because this seemed odd to me. I phoned AJ Madison as soon as the driver left and I was met with very long wait times to reach customer service (68 ...

I wished I had checked for this company's reviews before ordering from them. They are terrible to deal with after you have placed and confirmed your order. Customer Service reps are snotty and evasive and will argue with you regardless of your position. ...

I should have gone with my gut feeling- Cancel the order!! I placed my order on Tuesday June 3rd. One small, in stock item. Called on Friday the 6th. Was told item would be shipped Monday or Tuesday. I received no e-mail telling me of it being ...

I ordered a cooktop and downdraft vent on May 12. It was supposed to be shipped in 2-3 weeks. I called at the end of the month and it did not ship. They said that the manufacturer was backordered 4 weeks. I called the manufacturer and they said it should ...

MY nightmare with AJ Madison started the minute my credit card was charged and my purchase made official. I should have realized then I was dealing with heartless people. It seemed like a great deal buying my appliances from them because of the amount ...

The best word I can think of to describe them is crooks...It is now going on one year since I ordered $6,500 worth of products and I am still dealing the problem we had. It would take pages to describe all of the correspondance that has gone on, but a ...

I too have had a terrible shopping experience with AJ Madison. Back in January I ordered $3,800 worth of appliances and billed for in February. On April 9th I finally called to cancel the order. Every time I called Customer Service I was on the phone no ...

I have received the very best pricing and service with your company. I am building a new house and my wife and I have looked everywhere for appliances, you beat them all! I even have a membership at Direct Buys, and you beat their so called discount ...