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Rated a Very Helpful Review by the Epinions community
Dec 17, 2012
Pros: Very fast Broadband connection and FREE unlimited long distance
Cons: Expensive
Summary: I’ve had AT&T’s DSL broadband internet service for several years. Mostly, I have been satisfied with my internet service, however recently I’ve noticed an infuriating number of “dropouts” (short service failures) ... read more
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Rated a Helpful Review by the Epinions community
Jul 25, 2012
Pros: Everything.
Cons: Nothing.
Summary: I've been around cable and internet a very long time. I was a DirecTV customer for at least 6 years. DirecTV had the best service, most intuitive software in it's receivers, the best selection of programming and the best ... read more
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Rated a Very Helpful Review by the Epinions community
Mar 1, 2012
Pros: Mobile integration
Picture quality
Tons of channels
Top of the line DVR
Affordable
Cons: 4 streams with TV
TV runs on bandwidth and can effect internet speed.
Summary: 1. Introduction - I am going to break this review into sections so I can comment on every facet of my uverse experience. Prior to ordering U-Verse I read alot of reviews and most were mixed. I have a little bit of knowledge ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jan 19, 2012
Pros: Good service. Installed within a week of my order. All of my services work well.
Cons: First time installation does take about 4 hours.
Summary: I've read most of the reviews written in the past year and I'm a little surprised by some of them since my experience was totally different.I called AT&T on a Friday afternoon about switching my TV service to them. I already had AT&T ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 21, 2011
Pros: Great picture quality, tons of HD channels, easy remote & guide, competitive price
Cons: None. If you're a TV junkie like me, you'll LOVE this system!
Summary: After 23 years with Comcast with some good and not-so-good TV service, I went ahead and made the switch to U-Verse. (We already had AT&T for Internet and phone.) I wish I had switched sooner. It's been a little more than 24 hours since installation, ... read more
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Rated a Somewhat Helpful Review by the Epinions community
May 7, 2011
Pros: Everything. Fast, easy, cheap.
Cons: Installation is a little long, but well worth it.
Summary: My comcast cable bill was outrageous. $180 per month for cable tv (no extra premium channels and reduced other channels), internet and phone. I had been researching Uverse for months, worried by the not so great reviews, but this latest ... read more
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Rated a Helpful Review by the Epinions community
Sep 25, 2010
Pros: Lower costs; better picture quality, higher speed.
Cons: Lengthy installation (more than 6 hours)
Summary: After several years with DirecTV, Bellsouth DSL, and AT&T for home phone (cell service quality is horrible at my house or I would disconnect landline coverage completely), AT&T U-verse finally became available in our area. ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jan 7, 2010
Pros: Courteous installation technician and customer service, fast Internet, sharp picture and sound on TV service.
Cons: Only one, the lacking of more gradual rewind/fast forward speeds on the DVR.
Summary: I just had Uverse TV and Internet installed yesterday. I have the 6 meg Internet. I bought it because for as much as I was paying for DirecTV and AT&T DSL, I could have both TV and Internet services from the same company for the same price, without ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 4, 2008
Pros: Farewell, conventional TV. Welcome, "Internet Protocol" TV. (You've got to experience this!)
Cons: Simple, professional, free installation typically takes up to several hours. (But it's worth waiting for.)
Summary: Prefatory note: You may also wish to read the following reviews:How Does Comcast (Cable TV) Compare to AT&T U-verse?How Does Time Warner Cable ... read more
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Rated a Helpful Review by the Epinions community
Oct 14, 2012
Pros: - Record 4 shows on DVR
- Quick search
- Lower cost than Cox
Cons: - Lengthy install
- A few technical tweaks being worked out
Summary: I've been reading through all the bad reviews on here, and it's a shame that ATT has failed so many people. I've had U-Verse TV and High Speed Internet for about three months now, and I'm completely satisfied. I pay $100 a month for over 300 ... read more
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Rated a Very Helpful Review by the Epinions community
Jun 7, 2011
Pros: The DVR; The videos and movies on demand
Cons: DVR loses its programming; Extra services can add up quickly
Summary: I like to try new things. When presented with a choice between something new and something familiar, I will usually opt for the former and this preference extends to everything from products to services to travel and beyond. I have even sampled a few ... read more
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Rated a Helpful Review by the Epinions community
Feb 15, 2011
Pros: More HD Channels, iPhone App, Nationwide Wi-fi Access, ESPN3 Access, Large Capacity Total Home DVR
Cons: Box necessary for every TV. Larger households may not like 4 stream maximum capacity.
Summary: A couple weeks ago I switched to AT&T U-Verse from the local Cable Company. I didn't switch because I was unhappy. I switched because I thought the product was better. I had concerns, and I spent 3 months researching U-Verse before ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Mar 30, 2010
Pros: Great picture quality and internet speed.
Cons: The system in our MBR is not working correctly to our satisfaction.
Summary: We ordered the U 200 bundled package, TV, internet and phone. We were already subscribers to AT&T internet and phone so it wasn't much of a change to us with internet or phone usage. But it has been an learning experence for us trying to use all of ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 23, 2010
Pros: No Contracts, Ability to record up to four programs at once on the DVR
Cons: Poor video quality on some High Definition content
Summary: Like most people you have probably seen at least some of the flood of advertising that AT&T has been using to promote their "new" U-verse television service and may be thinking about giving it a chance in your home. Well, I've actually ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 15, 2012
Pros: Record 4 shows at once. Short sevice wait. Wireless setop boxes clean and easy instal.
Cons: Slow and tedious processing and guid scrolling. Regular short term signal loss. Slow Internet.
Summary: This review encompasses almost 3 years of U-Verse service. Wait times for service, when needed, are short. Customer service is friendly and responsive. Recording 4 shows at once is a significant advantage. Cost is competitive, though still ... read more
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Rated a Helpful Review by the Epinions community
Aug 21, 2012
Pros: Great when its working. Great promo deal.
Cons: Tough go for a few months, but worth it now. FEES AND TAXES
Summary: *see final update at bottom I was previously a customer of Direct TV for approximately 4 years, and had pretty reliable service with occasional glitching. The downside was that we were paying 125 a month(and rising) for sd service on 3 hdtv's. No ... read more
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Rated a Helpful Review by the Epinions community
Jul 5, 2012
Pros: - Inexpensive second phone line connection.
- Feature rich TV programming and recording
Cons: - Poorly trained service technicians
- Off-shore customer service
- Poor Internet connectivity
Summary: AT&T U-Verse is a great service (when it works), but the service technicians are not well trained. The original installer took 10.5 hours to install dual lines for 4 phones and set up 3 TV’s . . . and he did not get it right. In ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jun 24, 2012
Pros: It isn't Comcast.
Cons: The wireless TV and On Demand keep freezing and/or turning off.
Summary: I got ATT UVerse about 6 months ago and since then have had constant issues. The wireless TV reciever shuts itself off and restarts just about every time I turn it on. Also, On-Demand show will freese and then the system says no recordings ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jan 22, 2012
Pros: This is the best way for us to get the japanese network here in Austin.
Cons: Expensive, and customer support designed to filter out all but the most desperate customers.
Summary: AT&T service is fine when it works, very time consuming if something breaks.A 25 minute support chat session that turns out it is being handled in India, and they finally admit they have no visibility to our account status, and no way to ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Nov 22, 2011
Pros: Able to access you DVR from anywhere and watching TV from your phone or laptop.
Cons: Picture quality, sound quality.
Summary: WE chose U-Verse because of the features like whole house DVR, being able to record 4 things at once instead of 2, PIP while browsing and the multi-view. Also, being an internet based service the taxes on our bill are much lower than cable. ... read more
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