Highest Rated Review by the Community
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Aug 08 '06
Pros: Cheap tickets, especially for foreigners, large and expanding route network
Cons: No allocated seating, very strict check-in times, low baggage allowance
Summary: Air Asia is a Malaysia-based no-frills airline, with subsidiaries in Thailand and Indonesia. The airline operates an extensive route network, flying to/inside Malaysia (including East Malaysia, aka Borneo), Thailand, Singapore, Indonesia, Philippines, ... read more
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May 20 '08
Pros: The plane took off and landed
Cons: Discriminatory policy, inconsistent application of rules, utterly unprofessional behaviour, completely disorganised
Summary: AK5628 Johor Bahru to Kota Kinabalu 30 April Very poor service and conduct of business! On this flight they wanted to start charging for sporting equipment essentially penalizing primarily foreign travelers who come and support the tourism industry of ... read more
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Oct 04 '07
Pros: Cheap tickets
Cons: All the rest: lack of professionalism, frequent delays, no calls or annoucements
Summary: BKK-MACAU. Air Asia is a company of contrasts. Usually their flights are either late or cancelled, especially during the peak season. However, on 3 Oct. 2007 I (and other passengers) had the most umpleasant experience with this company. The flight ... read more
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Mar 08 '07
Pros: great choice of exotic destinations and packages; unbelievably low cost; friendly and professional staff
Cons: separate, far-flung, terminal; low baggage allowance; strict check-in times; free-for-all seating; meals/drinks non-inclusive
Summary: If you were planning a trip to SE Asia and had the time, energy and inclination, you might want to travel to as many different cities as possible within, say, 3 weeks. In that case, your best bet would be to get the very reasonably-priced Cathay ... read more
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Aug 22 '06
Pros: It's insignificantly cheaper than other airlines
Cons: Too many to mention, please read my review above
Summary: Third time’s a charm. After enjoying its so-called service for the third time, I’ve finally made up my mind about AirAsia. The management should consider to close the company down and turn the business to anger management counseling. Picture this: ... read more
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