Alienware PC Systems

Ok heres the short version.  Purchased a new Ailenware M17x 3 months ago the lcd started showing crazy artifacts 5 hours in.After many of phone calls to Dell and three tech came out with refurb parts and left it worse than it was when thay started, ...

I ordered my Alienware M14X laptop online on the 20th but the payment checkout process did not complete so I was forced to call in and order. The lady I spoke with was super nice and notified me about the current deals they had to offer.  The next ...

Alienware Customer Service is a joke... nothing but lies, guesses, and broken promises:  Order for Area-51 M15X laptop placed 5/27/09 showed schedule to ship 6/1.  Immediately rescheduled to 6/3 as soon as the order was accepted. ...

A few months ago I bought an expensive Alienware desktop PC. The price difference to other 'design-it-yourself' online stores was about 500 Euros but I thought I would be getting quality. First of all there was the troublesome payment procedure. It ...

Alienware used to be one of the top PC systems out there. So when we needed new laptops for work, we decided to go with Alienware.My company bought four Area-51 m5500 laptops for our use out on the road. Well at least three of these four, after ...

I am writing this because i know their are tons of people who are having problems with the Alienware Restocking fee.  First let me state that i do believe the restocking fee exists for a purpose - and a good purpose.  This explanation is for ...

Overpriced, underperforming and bound to fail.  I bought an alienware laptop 4 years ago with alienware.  Just over a year (and just out of warranty) the laptop had a complete system failure.  Basically the Laptop overheated and melted ...

I was so so disappointed with everything that Alienware did.  The machine went back three times for repair and on the final one I requested my money back and they even refused to pay for the collection; so after a letter from my threatening legal ...

I would never buy another Computer from Alienware agian!! I ordered one of the higher end gameing computers it did arrive on time, But that is when the trouble started I opened the box withen 10 min of its arrival and tried ...

The worst experience I have ever had.  Placed and order in September 2008 for an Area 51 - 7500 desktop $3800.00 ... Received the computer 3 weeks later.  Was not working properly.  Worked with tech support on phone.. basically had to ...

IntroductionI'd like to start this by saying I am not your average PC user.  I've been in the technology field since I was 14 training people how to use AutoCAD.  I've been through several facets of the industry from web ...

I would say my experience with Alienware has been quite satisfactory.Although saying that i have had some minor problems.I decided i wanted an Alienware pc since games like Crysis and Farcry 2 were announced released and I always go for ...

Alienware has a very bad marketing attitude. I applied for an Alienware Titanium credit account (which they screwed up and got confused with my Dell Preferred Account and cost me hours on the phone to get it cleared up, should have been a warning sign!) ...

RE: Order placed in Sept 2008:I had a bad experience with this company. I wanted a good system but I also wanted a quiet unit and I called their sales people prior to purchase to inquire about the noise level of their systems. I was told that with ...

Customer service is non-existent and they don't honor their warranties. I would never buy anything from Alienware or Dell again! Run!! Run before it's too laaaate...... They sell you junk at a premium price and then when it breaks down they charge you ...