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by kjohnson200 , Aug 24 '07
I ordered a roller shade with the auto stop option on 4/22/07. I received the order on 5/8/07 and the plastic pin that the instructions show for turning the locking pin broke. I called their customer service that day to order a replacement part. I was ...
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by snowshill , Jul 28 '07
I have purchased many American Blinds over the years but feel the quality has really declined recently. The blinds we have ordered within the past year will not lock in place and the slats do not "stay put. I have never had a good experience with their ...
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by areyn11111 , Jun 06 '07
my letter to them.... we will see if they respond... Quality Issue - American Blinds, Wallpaper & More or decorate today.com 6-6-07 Order # ####### Hi, I my order number is above and I do not usually complain.... but $270 later.... I received the ...
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by woody2 - Top 1000, Jan 28 '07
I was initially drawn to American Blind and Wallpaper because it popped up near the top of the list on an internet search. Free shipping also got my attention. Their selection was good, the website easy to use, prices seemed good, and they had what ...
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by cbasor , Aug 20 '06
WORST ONLINE SHOPPING EXPERIENCE EVER!!! YOU WILL NOT GET WHAT YOU ORDER, ONLY WHAT THEY WANT TO SEND YOU!! I did just what they say on TV..."go to your favorite home decorating store and pick out what you what and order from us at great savings" So I ...
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by karen4711 , Jul 12 '06
Having given American Blind and Wallpaper at least three different opportunities to create a satisfied customer I am sorry to say that they have failed each time. Over the last few years I have tried to purchase wallpaper. Each of the last three times ...
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by plushpussycat , Jun 05 '06
I ordered curtains for my living room which had street facing windows. I needed curtains ASAP. I ordered RED curtains as stated on the website to match my red furniture. The color swatch on the site is red. After 2 emails and 14 days I finally received ...
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by daneen3667 , May 05 '06
I have had the absolute WORST experience with American Blinds and Wallpaper recently. I have ordered from them in the past and always received good service in a timely manner. This time, however, has been very different. I ordered wallpaper with ...
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by cincyguy42001 , Mar 22 '06
American Blind and Wallpaper uses drop shippers, which is why some people have a good experience and others don't. Drop shipping works like this: You place an order at AB&W and they charge your credit card, then they email the order to another ...
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by erinw1975 , Jan 21 '06
Absolutely would never ever shop at American Blind and Wallpaper(also does business as Decorate Today) ever again. I ordered curtains and was never told about their $5 processing fee until I did the math on my own afterward and realized the price was ...
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by AliventiAsylum - Top 50, Jan 04 '06
My old home had curtains simply because my children when they were younger destroyed the vertical blinds left by the previous owner. Curtains were just a more practical choice. However, I always had the desire to have vertical blinds instead. With ...
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by evenmag , Oct 18 '05
I ordered most of my blinds for my new house from AB&W the end of September. It's October 18 and I haven't received them all. Why? Because this company is the poorest run company I have ever ordered from and much of it has to do with total lack of ...
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by twinmom59 , Oct 10 '05
Order for 20 cellulars & 2 mini-blinds was placed 8/19 and they immediately charged our card - quite a chunk. On Monday, they informed us that a single feature/color combo was not available and that a second color choice had been discontinued - affecting ...
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by susieq71 , Sep 02 '05
American Blinds is horrible. I ordered two window coverings online: pleated shades for two windows. After a week from ordering I got a message on my ansering machine saying that one of the colors I ordered had been discontinued and do I want to go ...
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by bobfalcon , Apr 22 '05
I first ordered a pair of cordless room-darkening cellular shades for the baby's room. The shades were fine, but one of the bracket sets was incompatible with the shades. Why would they send different mounting hardware with the same shade?? I got back ...
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