American Blind and Wallpaper Store - decoratetoday.com

I recently measured and ordered blinds. I am a contractor and have done this with other companies with no problems. I placed my order in mid April with an expected ship date of April 20. It's now May 2, and they still don't know when they will be

I was tempted to order from American Blind's web page, but decided to call to get some assurance on sizing and pulley options for the vertical blinds we wanted. The service rep was initially patient, but ultimately anxious to get our credit card number.

Being a former employee of this company, it shows that a lot of customers have had bad experiences. This company has a terrible return policy and alot of people just don't know what their doing including management on up the chain. This company does not

Customer service here is very poor. I ordered wallpaper that was back ordered. After finally having to cancel the order it took a two requests and a long time to get my credit back. I had previous instances where I have asked questions about their

We have ordered cellular shades from them on more than 5 occasions since 2001. Each time they supplied exactly what was ordered, included all the correct hardware and packed the blinds perfectly. They also always exceeded expectations with regard to

Placing an order is extremely easy, and the customer service people are happy and willing to assist and obtain your credit card information as soon as possible. However, in my case, the order did not ship out as promised, and nobody in customer service

Major hassles with credits and returns, personnel not very clear on phone, did not receive half of order, still trying to arrange refund. hold time is really

We ordered 13 cellular shades from American Blind and Wallpaper. After a year seven of the thirteen blinds had broken pull strings. We had to pack them up ship them back and pay for shipping costs. They fixed them and sent them back. Since then two of

This company is simply incompetent. I ordered 16 rolls of Waverly wallpaper. The sales rep confirmed that there were 16 rolls in stock and they would be holding them. The order would be shipped by not later than May 5. On May 5, they advise that

These folks seem to have it together. Being a web site developer, I appreciate how easy it is to find and order the product I want. Also, if you have a question during the order process, you can start a real-time chat session with a sales representative.