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by bradshawcl, Apr 02 '08
Since we don’t have an American Girl Store relatively close to us, the options I had for ordering would either be by catalog (mail or phone) or online. I decided to try the online route. When logging onto www.americangirl.com, you’ll have to click on ...
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by katopasna, May 23 '06
This review is for the shopping experience of AmericanGirl.com . There are more things that can be done on this site but I have yet to venture out on them so I basically sticking to my multiple shoppings stops on the site I can’t ...
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by linv1, Aug 08 '04
My daughter got her first Bitty Baby 4 years ago from American Girl. I was amazed at the quality, and their fast service both them, and now. I place an order and it's at my front door in less than 4 days. Since that time we have add 3 American Girl ...
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by rjb_jr, Dec 22 '02
Pros: Beautiful Dolls with well known Brand Name.
Cons: Customer Service that is lacking. You get what they have in stock.
The Bottom Line: I was very disappointed in a company that I thought was well established and offered...
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by Lisa_J, Aug 10 '02
I got my Body Book for Girls online at … American Girl Online Store -- AmericanGirl.com
American Girl online store offers a full line of dolls, books, clothing, and other American Girl paraphernalia. When contemplating gift...
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by jenb123, Aug 07 '02
Not so long ago, my older daughter invested in "the doll of her dreams," an American Girl. Though we went to the brick and mortar American Girl Place for our doll purchase, I decided to shop online for some clothes and accessories...
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Unreliable delivery; mediocre to poor customer service
by momof4kiddos,Apr 18 '11
The American Girl.com website purchase I made has not arrived in the estimated time. The company provided a window for delivery and then sent tracking information. The package has been in town for 4 days and still is not delivered. It
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Just OK - watch out for shipping charges
by mdrater,Dec 11 '07
Watch out for their shipping policies - "Next Day" shipping is actually two-day shipping, and "Two Day" shipping is actually three-day shipping. This is AFTER you add in the 48 hours it takes to actually get the product out of the warehouse. Order
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Fast and easy
by Carlsonrio,Dec 21 '05
My daughter is getting her first doll, Kirsten this year. The service was very helpful, and the doll was shipped out quickly. Site easy to navigate.
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Great store, fun products, A+!
by chihuahualuvr7,Jun 07 '05
My experiences with American Girl have all been very pleasant. The ordering process is so simple, an eleven-year-old girl, like me, could do it. My mom and I have ordered from American Girl many times, so I can truthfully tell you that they have
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