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Bits and Pieces Online Store

Bits and Pieces Online Store

Overall service rating:  Store Rating: 1.5
Reviewed by 30 customers

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Showing 1-20 of 32 reviews Page 1 2   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

WORST COMPANY

by , Dec 23, 2011 Rated a Helpful Review
WORST ONLINE SHOPPING AND CUSTOMER SERVICES EXPERIENCE EVER!Ordered goods on 3rd December at the same time as using other companies - all other goods arrived but not Bits & Pieces. Website stated delivery within 14 days -when goods did not ...
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Overall Rating:Store Rating: 1.0
 

Terrible experience in all respects.

by , Nov 4, 2011 Rated a Helpful Review
My advice is: NEVER order from Bits and Pieces. First, their stuff is JUNK.  It is cheap (not in price) junk of the tackiest Made in China variety. I had never ordered from them but have received their catalog for years. Having several relatives ...
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Overall Rating:Store Rating: 1.0
 

Very frustrated & disappointed

by , Nov 27, 2010 Rated a Helpful Review
I am so frustrated I could scream.  I have never had to make such an effort to have an order accepted and my 'reward' was to have it done incorrectly.  Their website is a nightmare.  I will say the customer service representatives are ...
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Overall Rating:Store Rating: 1.0
 

Horrible Customer Service - Stay Away

by , Dec 26, 2007 Rated a Very Helpful Review
Shame on me for not reading Epinions before placing my order with this company. I had never ordered from them before. On December 17th I placed a rush order. According to the website I would receive the order before Christmas if I paid for rush ...
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Overall Rating:Store Rating: 1.0
 

Twice ordered, Twice biten - Stay Away!

by , Dec 19, 2007 Rated a Helpful Review
I ordered a Christmas present from Bits and Pieces about 5 years ago. I ordered it weeks before Christmas. It didnt show by the last business day before the holiday, so i called their customer service. GOOD LUCK. Finally after a day of busy signals or ...
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Overall Rating:Store Rating: 1.0
 

The worst customer service EVER!!!!!!!!

by , Dec 17, 2007 Rated a Helpful Review
This is by far the worst customer service experience I have ever had and yet after reading some of the other reviews it seems par for the course. I place an order of 3 puzzles. After spending a week calling and emailing to try to get shipping ...
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Overall Rating:Store Rating: 3.0
 

Bits And Pieces: Nice Selection But Abysmal Delivery Time

by Freak369 is a Top Reviewer on Epinions in Online Stores & Services, Nov 25, 2007 Rated a Very Helpful Review
Annabelle loves puzzles and she loves fairies so I started looking for puzzles with a fairy theme to them for Christmas. One place that a few people suggested was Bits And Pieces. This is an online store that caters to those who love puzzles, toys, ...
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Overall Rating:Store Rating: 1.0
 

More that bad a customer service underhanded and deceitful.

by , May 15, 2007 Rated a Very Helpful Review
Dealing with Bits and Pieces is by far the WORST experience I have ever had with mail order. Mid-December I ordered 2 puzzle boxes. The total for 2 equally priced boxes was $80.97. I was shipped one box and charged $50.98. Huh? I figured this was just ...
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Overall Rating:Store Rating: 1.0
 

"You'll get your order when we decide to send it"

by , Jan 12, 2004 Rated a Very Helpful Review
I ordered a set of 3 Thomas Kincaid puzzles for my mother as a Christmas gift. She loves jigsaw puzzles (she must have at least 250 stored in the garage) and had mentioned early in December that she would love to have some Thomas Kincaid puzzles for a ...
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Overall Rating:Store Rating: 5.0
 

Bewildering Bolts, Nesting Dolls, Magnificent Puzzles - Bits and Pieces

by , Oct 16, 2002 Rated a Very Helpful Review
My oldest daughter has hobby adoration similar to her Grandmother. They both adore puzzles. The more challenging or unique that the puzzle is, the better appreciated they are. Often they converse with regard to this craze, allowing the tone to become...
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Overall Rating:Store Rating: 5.0
 

Bits and Pieces Online Puzzle Store: www.bitsandpieces.com

by , Aug 29, 2002 Rated a Very Helpful Review
One of the other hobbies I like to do while I'm sitting down watching a ball game or just when I feel like it is settling down with a puzzle. I get just about all of my puzzles from Bits and Pieces. I started ordering from a catalog of theirs ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
Avoid at all cost's!!!!
by ,Jan 21, 2014
(Show)
a scam company that will keep your money, and will not send your item,the keep you hanging on with excuses that your item is delayed or comes from another country because they do not have stock! RUBBISH! then when you ask for a refund they ignore your
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Overall Rating:Store Rating: 1.0
 
Absolutely awful, no delivery, no replies and no answers to mails. Avoid!!
by ,Jan 8, 2014
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Sent an order in with a delivery date given for december 19th. Money taken, despite numerouse emails no order has been sent. No replies to request for refund. No answer on the customer service line, on hold for lengthy times, never picked up. A month
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Overall Rating:Store Rating: 1.0
 
Not impressed and won't be using them again
by ,Dec 10, 2013
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Wow. Ordered a gift. Didn't get charged. Emailed company. No response. The tracking site they gave me didn't exist. No record on their site of my order. Now gift out of stock. Now grateful I didn't go through with
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Overall Rating:Store Rating: 1.0
 
Failed to reimburse me for their error.
by ,Dec 28, 2012
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They delivered my goods to the wrong address and have only refunded my cost of postage to the correct address.    I spent 22 minutes on the phone to sort out their problem, plus a 50p stamp to return the proof of onward postage, not to
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Overall Rating:Store Rating: 2.0
 
Nobody Seems to know how to pack anything.
by ,Jan 28, 2012
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I ordered the Admiral Fitzroy Reproduction Storm glass from Bits And Pieces when it arrived it was cracked between the glass tube and the base and was leaking all over so I called them and they sent a replacement and of course it arrived broken as well
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Overall Rating:Store Rating: 1.0
 
Total Nightmare
by ,Dec 15, 2011
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I placed an order online over 3 weeks ago.  I received no confirm e-mail which I didn't find unusual as a work colleague didn't either when she placed an order a few weeks before me (she was told their e-mail system wasn't working).  My
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Overall Rating:Store Rating: 1.0
 
No product, customer service horrendous - STAY CLEAR!!
by ,Dec 15, 2011
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Wished I had seen the reviews before placing an order - WORST customer service.  My phone bill will be just as much as the product.  Ordered weeks ago, have been phoning for weeks, as well as emailing to no avail.  When someone
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Overall Rating:Store Rating: 1.0
 
Worst online experience ever
by ,Dec 14, 2011
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I wish I had read these reviews before I ordered from Bits and Pieces. I ordered two items and according to them one has been shipped. I was supposed to receive it in 5-7 business days. It has been over two weeks. I emailed asking several
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Overall Rating:Store Rating: 5.0
 
No problems
by ,Dec 15, 2009
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I was nervous given the reviews here but they carry unique puzzles that i could not find elsewhere.  I gave it a try.  And everything went smoothly.  I placed my order on 12/6 and received it on 12/14.  No
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Showing 1-20 of 32 reviews Page 1 2 Next