CafePress.com

I ordered 3 items from Cafe Press. 1 of which needed to be printed. They took over 2 weeks to ship the items and I was in contact with them several times prior to the shipment arriving.When the shipment arrived, it had "We're sorry" notice in there ...

CafePress is an extremely funny site - a sort of Open Source community for the self-promotion industry. The brick and mortar behind the .com The product they are selling is one that's been sold for over a hundred years. They have a variety of ...

Fast shipping, great customer service, and returns are not a problem!!!  I ordered several items and and accidentally threw away all of my ordering information,  so when I had to return an item I thought it would be difficult.  But it was so easy, one phone call, one oprerator, one minute and it was done. 

They have some really unique items so I purchased a hat for $20 from them. I paid for 10 day shipping but after 15 days I hadn't received my item. When I Emailed them they replied with a UPS tracking number that didn't work. I Emailed them about this and they replied with the SAME info. I had to Email again, only to find out that they shipped my hat Snail mail. Why they sent me UPS tracking I don't know?

I could not log onto my account during this time and when I contacted them, they never answered my question about this problem. Finally after getting really annoyed I demanded a credit on my account. They sent me an Email saying they would re-send my item but I didn't want to wait 10 more days. I requested overnight but it took them 2 more days to reply to me.

The item finally came (They sent me two rather than one) but it was very thin and not worth what I paid. Overall I would not buy from them again because the trouble was not worth it.

Cafepress continues to offer new items and the items are shipped quickly. As a seller you have complete control over how your items look and how much to sell them for. The setup is easy and the more time you put into your store the more you sell.

Ordered a t-shirt and paid for 2 day shipping. As of 7 days later, still waiting for order to arrive. Very disappointed.

I ordered an ash gray t-shirt as a gift for my husband on Dec. 9th. According to the CafePress. com website, the shirt was in-stock and would ship with in three days. After a full week, I still had not received my order, so I emailed Customer Service. I wanted to know why the item was listed as "In Production" on the Order Status page. Instead of getting a personal reply, I got an automated message that my order had finally been shipped--no explanation to the "In Production" question nor an explanation as to why my order went out six days later than it should have. As it stands, it is thirteen days since I placed my order and it is now stuck somewhere in Maryland.

WOW! Anyone can make money through cafepress.com. I started a store just for my college. I made 90 dollars in 2 weeks of doing nothing. I just set up the site, and made a link from our school site. The possibilities are endless, as far as the consumer is concerned. The shipping is basic and takes a week at most. The shirts are pretty sweet for the price, considering you are getting a custom shirt. The hats are iffy though. Other than that they do a great job. The transactions are safe and quick! This site will spark you're creativity.

I made an order for baby clothes. I heard nothing after two weeks so tracked my order on line and it said 'cancelled', with no notification or explanation. I emailed them but received no reply after 4 days so had to make an international call to enquire. After navigating an automated switchboard and being put on hold twice I was told it was cancelled because of potential copyright issues. I asked why they hadn't provided any explanation or notification and they weren't interested and could not assure me they would look at their systems to prevent wasting other customers' time. Disgusting service don't waste your time.

So far this has been the worst on-line shopping experience I have ever encountered. I placed my order November 11th. On November 27th I called to check on my order and then again the first of December. I got their spill about how dark shirt need more time to dry, blah,blah,blah. They changed my shipping to 2-day. It is December 14th and I still haven't received the order. When I checked on my order on their site, it still says ready for production. Their customer service 1-800 people only read from this site undoubtedly because they can only tell you what is written there - that the "shirts are in production". Two of the shirts I ordered were a special request by my college age child and I am really upset that it looks like they will not be here for Christmas even though I ordered them in plenty of time to get here for Christmas.

Most of the positive reviews, I noticed, are by other sellers that use Cafepress. Several of the negative are by actual consumers. It is my opinion, the sellers could do their customer a favor by not using Cafepress.

I made the fatal error of buying an imprinted sweatshirt for a Christmas gift & not opening it before their 30 day return window closed. Silly me. The thing wouldn't have fit a doll & the graphic imprint was utterly pathetic.

When I contacted them, I got the expected "na - na na - na - na . . .

I ordered some Easter gifts from CafePress and tracking showed they were delivered (to my office - where I knew delivery would be successful) but I did not receive them.  We're a financial firm so we have a "gatekeeper" and she would've had to accept the package.  I waited a few days to just be sure and decided to call Cafe.

I am extremely impressed with their handling of this issue.  I spoke with Jennifer, she was polite and helpful.  She offered to resend the package free of charge and said I could probably receive it this week.  I've never had service like that before - and quite honestly I expected them to say there's nothing they could do which is a typical response in this situation.  Of course, I hope to find the original package and return one of them to Cafe, but I'm very grateful that I will be receiving my items regardless.  I will definitely shop them more often.

I have had a poor first experience with CafePress.com, and am very dissapointed. Having ordered two t-shirts, one male and one female I have had the following issues:

Firstly the size guide is awful, the male shirt was too big, and the female too small compared to the site's guidelines.

Secondly, the quality of the shirts is terrible, the quality guide on the site lies about the thickness and both shirts have turned up far too thin.

Lastly, the price for these shirts is far too high, and as an international customer I didn't appreciate all of the costs appearing on the outside of the parcel, which meant customs jumped at the chance to charge me import tax.

I will not be ordering from CafePress again.

POOR!!!!! Expensive shipping, little-to-no customer service, and had to process a refund through my credit card company. I placed an order December 6th and as of December 22nd, it still hasn't arrived. Many emails went unanswered. After wait on hold for over an hour, I was told I could NOT get a refund, and all they would was reship the order. To top it off, THEY WANTED ME TO REPAY SHIPPING COSTS!!!! I told them I was intending on used the items as christmas gifts I was basically told "tough s**t, take it up with our shipping company." but of course they wouldn't give me my reference number for their shipping company. AVOID THEM LIKE THE PLAGUE!!!!!

I just got a T shirt for my 1 yo son. The shirt had a wrinkle when design was put on and now if I'll iron out the wrinkle the design splits in two. Was expecting a little better product for that money. Next time I will definitely go elsewhere.