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a little disappointed
by johnzee000999 ,Jun 06 '09
I just got a T shirt for my 1 yo son. The shirt had a wrinkle when design was put on and now if I'll iron out the wrinkle the design splits in two. Was expecting a little better product for that money. Next time I will definitely go elsewhere.
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Terrible quality!!!!!
by shopgirl1682 ,Jun 25 '08
I ordered two maternity shirts (one tank and one t-shirt) as a gift for a friend. The tank was so small it fit me and I weigh 120 and NOT PREGNANT. The screens on the shirts were faded and they looked so cheap. On the plus side for this website I did receive my order very quick, and they refunded me with no hassle. I just wish the quality was better.
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Found unique gifts for the family at Cafepress
by japost77 ,Dec 09 '08
It's so tough to shop for family sometimes. Either you've already given them something similar on past Christmases, Birthdays, or Anniversaries -- or they already own everything they want.
Cafepress.com had something cool & different for everyone on my Xmas list, even a t-shirt with my father-in-law's last name on it and an Obama sweatshirt for my cousin. I ordered with Economy shipping and got my stuff in 5 days.
I ordered a few t-shirts, a sweatshirt, a mug, a poster, and an apron. The quality was decent for being print-on-demand -- I've tried those iron-on transfers, and they don't look anywhere near this good. Even on the black sweatshirt, the printed design was bright and clear.
Great follow-up communication after I place the order, and then again once it was shipped -- providing a tracking number and estimated arrival.
All-in-all, I'd highly recommend this site!
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The .co.uk bit is deliberately misleading . Won't be using this site again.
by romylynxer ,Dec 19 '08
Cafepress.co.uk.... Just a warning about this site to anyone buying in the UK....when I happened upon it, I thought perhaps there was a UK outlet operating - big emphasis on the UK bit. However, read the part about custom duty carefully. These goods are shipped from the US. They took forever to arrive and at £14.45 custom duty on top of the postage, you need to be sure you cost in this extra. I ended up with two very expensive T-shirts and the customer service dept were pretty disinterested. Oh well, you live and learn.
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Dishonest, rip-off, poor quality, poor service, and entirely unreliable.
by one_cool_cust ,Sep 16 '07
Awful customer service. We failed to collecting any money from them when setting up an on-line store. They, however, made quite a bit from us.
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A safe and reliable experience
by shii ,Jun 06 '05
Shopping at Cafepress can be characterized by high quality and great service. Overall I've had varied experiences shopping online, but Cafepress has consistently delivered on time. Even their "el cheapo" T-shirts feel good to wear and survive multiple washing; for a few dollars more, you can get high-quality shirts made in the USA. Prices are a little high, as may be expected for a custom screening job, but it's worth it. I would recommend Cafepress to anyone, especially if you want to make your own T-shirt.
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A "womens fitted t-shirt" should be... fitted.
by sunnyco ,Mar 15 '09
I spent about $30 on a custom t-shirt, which is more than I hardly ever spend on any top, let alone a t-shirt. It was called a women's fitted t-shirt. For something to be fitted, it has to have some shape built into it and this t-shirt is not shaped like a woman. It is shaped more like a pre-teen boy. Straight up and down on the sides. It ends up being tight around the hips, tight around the chest, and all baggy in the middle. It looks awful.
If it had simply been a matter of it not fitting, I would not be as disappointed as I am with this misrepresentation. I would not have ordered it if I had known, and I am stuck with it now.
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Fast, accurate, variety of custom items all in one site. Easy to use too!
by webducky ,Sep 02 '06
Not only am I a shop owner on Cafe Press (see profile), but I originated as a customer when I bought a T-shirt about the Iraqi Information Officer from one of the shops. I found the shop by doing a search in Google, and I was very pleased not only with the T-shirt, but also the great communication from Cafe Press about my order, and how quickly it was shipped. I received it in an expected amount of time, and I thought the price was reasonable.
Since that initial purchase, I have bought several more items from shops, and even some from one of my own shops.
I have set up a shop for an annual family reunion for one of my husband's family groups, which is a great way for far-flung cousins to all order the same or similar things.
The glory of any shop I have set up is that all I have to do is supply the image, file, etc., and Cafe Press does the rest.
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Really happy with quality
by dakotay ,Jan 26 '09
I've purchased three items from Cafepress: two pillows and a sweatshirt. I wasn't sure what to expect as far as quality of both the merchandise and the images and was very happy with both. The pillows were gifts and delivered directly to the folks I ordered them for. Delivery was quick and the images were gorgeous. The sweatshirt was for me and I was overjoyed with the quality and softness of the sweatshirt, and how nice the image looked. Would definitely buy more.
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Always FAST, Friendly and UNIQUE products!
by niki2008 ,Apr 22 '08
I LOVE Cafepress! I'm a buyer AND a shop-owner there and they are fast, friendly and FULL of unique creative designs. On the rare occasion of a problem, their customer service has ALWAYS bent over backward to make sure they fix the problem at their expense. I'm extremely proud to be associated with them and love shopping there for my own and others' products, regularly!
I was shocked by Ogdensmom's review - She shouldn't blame them for non-delivery of her order when SHE admits to giving them incorrect address! It's the shopper's responsibility to provide a valid shipping address - She expects the store to babysit HER?
Cafepress provides people an opportunity to both find truly unique gifts -AND- provides creative people the opportunity to run their own successful business for just $7 each month (So I don't get the complaining review from the failed-shop owner, either).
If it weren't for Cafepress, I wouldn't be able to work as a full-time independent artist... They ROCK!
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Eventually fixed bad service
by weenie57 ,Apr 16 '06
Very poor customer service. They simply do not respond when you have something you need to return. I'm disgusted.
Item arrived on time, but is SO SMALL it's ridiculous. It is a women's large t-shirt and it would not fit an average 6 year old.
There are no instructions on the invoice for returns. You have to call or email. I emailed three times int he last 4 days and have heard nothing back yet. When I call the office is closed.
The poorest customer service I've ever experienced in on-line shopping.
UPDATE: Cafepress both refunded me my money and sent me a larger shirt. I was very satisfied with that.
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Exchanges? More like a return with no credit.
by figmentia ,Dec 06 '04
I actually got a present from someone, but the sizes weren't right. I contacted customer service, and they said they would be "More than happy to make the exchange." I didn't want a return. I simply wanted the right size. So I sent my merchandise back to them. 12 weeks later, and multiple e-mails, I have yet to hear anything back from them, 'nor have I received any packages with the correctly-sized merchandise back from them.
I won't be ordering anything through them again - I can't stand companies that rip off the customer, and aren't even apologetic for it.
Update: After a complaint through the Better Business Bureau, cafepress.com finally replied, and has now satisfied my complaint. Granted, they could've done this months before they did, and avoided a complaint through the BBB - but some companies like to take the road less traveled.
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HUGE Selection - Excellent Customer Service
by jerryblank ,Dec 03 '09
I've used cafepress.com about 5 times and have always been satisfied. They have the largest selection of t-shirts and related items I've ever seen. Just type in an interest you have and bam there are dozens or hundreds of cool t-shirts. Their descriptions of the quality and style of the t-shirts are right on. I have had to return two shirts (too small). The customer service is so helpful, they even told me to keep the shirts that were too small. Pretty nice, I just gave them my niece. Shipping isn't too bad, about $5, but they occasionally have free shipping. I did have one slight problem. The square area around the silk screen block showed up. I decided to keep it and wash it, and it doesn't show anymore. It might have just been heat from an iron at the factory, I couldn't tell. I do know they would have made it right, but I went with my instincts and it turned out well. Give them a try, and if you have a problem, don't hesitate to call them, they will work with you.
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Great products but high shipping costs scare off customers
by chenein ,Dec 10 '05
CafePress is great, but almost unusable for international shoppers (I am Canadian) due to high shipping costs.
For a recent order, the price for CafePress shipping was OVER 4 TIMES more expensive than the comparable US mail rate to Canada. The price for CafePress shipping was $20 more than UPS next day air, yet CafePress takes 6-8 days to arrive.
There is no reasonably fast shipping option for Canadian orders, yet UPS delivers here just fine and CafePress ships UPS to US customers upon request.
Their rates are an obvious cash grab, at worst, or very poor work on the part of selecting couriers, at best.
CafePress high shipping prices scare off Canadian customers. I would recommend another solution if you want to appeal to other than US shoppers until CafePress resolves this problem.
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Con job
by coffeelover2 ,Aug 30 '08
There are no shopkeeper reviews. So here's mine. They overcharge, there is no way any person can make a living on this site. Perhaps if you want rice and beans, and bologne while you live in a cardbord box. If you are looking to earn some extra income - dont waste your time with cafepress. Trust me I have over 200 designs. Cafepress is a con job.
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