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CarChex Online Service

CarChex Online Service

Overall service rating:  Store Rating: 1.5
Reviewed by 13 customers

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Showing 1-13 of 13 reviews    
Date Rating
Overall Rating:Store Rating: 1.0
 

CarChex - bad vehicle inspection

by , Nov 12, 2013 Rated a Very Helpful Review
I hired CarChex to do an inspection on a vehicle which was to far for me to go myself.  I got the report back on the condition of the vehicle and he couldn't say enough good about the vehicle.  The report listed some minor things wrong, but he ...
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Overall Rating:Store Rating: 1.0
 

Run...let me be an example

by , Mar 29, 2011 Rated a Helpful Review
I'm gonna keep this short and to the point.  I've wasted more than enough time already.  RIPOFF!! RUN!!!  When I first purchased the service for my 2000 Jeep Cherokee, I had this great peace of mind.  What people fail to understand is ...
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Overall Rating:Store Rating: 1.0
 

useless, no support outside of 9-5 business days EST, takes almost a week

by , Jun 19, 2010 Rated a Helpful Review
This was worse than useless as I had to pay for it, then pay for another service because it took too long. I was buying a used car. Ordered the inspection on wednesday, thursday they called the seller to make an appointment, inspected the car on friday ...
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Overall Rating:Store Rating: 1.0
 

Horrible!! Halfass inspection.

by , Jul 10, 2009 Rated a Helpful Review
Horrible.  I purchased a 05 4runner long distance and had Carchex inspect it.  It was the 155 point inspection.  Everything came back good.I received it and immediately noticed things wrong.  A hole the size of a quarter in ...
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Overall Rating:Store Rating: 1.0
 

Obvious defects went unnoticed--poor, unprofessional inspection cost me a bundle!

by , Feb 10, 2009 Rated a Helpful Review
Carchex sounded like a good idea, but I found out there are really no guarantees and you are at the mercy of the inspector they send.  They promised an inspection within 2--3 days of ordering it, but I had to hound them to get it done within a ...
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Overall Rating:Store Rating: 2.0
 

Poor experience, read the disclaimer before buying

by , Jan 22, 2009 Rated a Very Helpful Review
I purchased a Jeep Wrangler on Ebay in March 2008.  The Jeep was listed as having a rebuilt title.  After getting a carfax report, I discovered that the Jeep had been involved in a rollover accident and had been totaled and rebuilt by a ...
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Overall Rating:Store Rating: 1.0
 

BUYER BEWARE! CarChex provided my email address to the spammers.

by , Aug 8, 2007 Rated a Helpful Review
BUYER BEWARE of CarChex! CarChex provided substandard customer support, and were unreachable by telephone or email. Because of the lack of prompt customer support, I cancelled my subscription and eventually received a refund to my credit card. If ...
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Overall Rating:Store Rating: 5.0
 

Peace of mind makes CarChex definitely worth the money

by , Mar 17, 2007 Rated a Very Helpful Review
We had our eye on buying a 2000ish conversion van and since most dealerships only have one or two, we decided our best bet was eBay. Once we found the car we were pretty sure we liked, we started looking for a car inspection company. There seemed ...
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Overall Rating:Store Rating: 2.0
 

Car Buyers Beware: This Inspection Site Prolonged the Slugged Feeling in My Stomach

by , Oct 3, 2006 Rated a Very Helpful Review
Against my better judgment, my husband bid on and won a car on eBay recently. We still haven’t seen the car since we’ve run into a bit of a jam with CarChex, a car inspection place. Immediately after he won the bid, my husband decided to ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
SCAM WARRANTY Buyer beware
by ,Apr 4, 2012
(Show)
Nothing but a scam!  I paid them my money thinking that I had coverage and when I did have a vehicle problem they were slow to respond and then denied coverage.  This is of course AFTER taking my money.  I am now trying to get it resolved
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Overall Rating:Store Rating: 1.0
 
Horrible
by ,Nov 24, 2011
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I purchased a car inspection for my 2003 BMW 745i as a family car. Everything on the inspection came back with a good rating. I purchased the car based on the inspection and 3 days later got hit with a 13,394 repair bill from BMW the transmission was
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Overall Rating:Store Rating: 2.0
 
Worst Customer Service
by ,Aug 10, 2007
(Show)
I went and looked for buying an used Car. I ordered for a CARCHEX 155 inspection on 08/07/07 and 3 days past CAR CHEX is not able to directly talk to the person who is supposed to inspect ( the 3rd party mechanic with whom CAR CHEX partnered in that
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Overall Rating:Store Rating: 1.0
 
A let down on all accounts! Cheap isn't the way to go.
by ,Apr 18, 2007
(Show)
It's funny, but as I read about the lady who went to Carchex and got let down, it was like I'd written the review. I had an almost identical experience. They took my money, I heard nothing, tried to get hold of someone - to no avail. Got angry and
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Showing 1-13 of 13 reviews