Highest Rated Review by the Community
-
Jan 08 '05
Pros: simple process, friendly staff, pet-friendly non-smoking fleet
Cons: no franchises in the northeast, north-central, or northern Rockies regions
Summary: We're such snobs when we're young, you know what I mean? Besides buying into that "never trust anyone over thirty" business, I distinctly remember detesting the very sight of hulking RVs cruising the highways when I was in my salad days. Sadly, that was ... read more
-
-
Apr 17 '12
Pros: Good size for the number we were traveling with.
Cons: Worn-out tires, poorly serviced before leaving, difficult to deal with on the road.
Summary: We rented the largest RV available to travel to Mobile with 6 adults. To begin with the tires only had 55 pounds of pressure and they told us they had 80. Once on the road we could not do the speed limit because the front end shook so bad ... read more
-
-
Apr 15 '12
Pros: its getting us from A to B
Cons: Too many - see review above.
Summary: DO NOT RENT with these people!!! we are currently renting a compact (19') RV with this company. we picked it up in san fran and are heading east to NYC. we have had nothing but problems with this vehicle - Sewer water not being held in the tank - ... read more
-
-
Mar 31 '12
Pros: cockroaches were pretty easy to kill
Cons: 15 words max is ok for the pros but not the cons
Summary: When the guy took me for the circle check I laughed in his face, what a piece of crap. Are you kidding me? did you take the people that scratched and dented this thing on a walk around? I should of walked away. I thought I saw a mouse going up ... read more
-
-
Feb 15 '12
Pros: none
Cons: see above
Summary: 2-15-12Rented an RV and took my 94 year old grandmother out to Oklahoma this weekend.Between the rental company, PDC Rentals in Pittsburgh, and cruiseamerica, they caused me an additional 1200.00 of expenses. I started with a one-way reservation ... read more
-
-
Nov 25 '11
Pros: Friendly, helpful agent. Mechanically sound vehicle, great price.
Cons: Filthy, high-mileage, run-down vehicle.
Summary: This was our first family vacation experience with Cruise America after 3 excellent experiences renting from El Monte over the years. This time El Monte didn't have a pickup location that was convenient (Connecticut), so we decided to try Cruise ... read more
-
-
Oct 07 '11
Pros: They have an excellent 1-800 number.
Cons: They take no responsibility for this incident.
Summary: This is a testament to a modern day miracle that I did not get killed due to the rental of an RV from Cruise Canada in the Calgary office. I picked up the RV in Calary on Sept 10, 2011, we then went to Banff and Lake Louise. On September 13, we ... read more
-
-
Aug 29 '11
Pros: None
Cons: 1. Old rental units (ours had 115,000 miles)
Summary: If you rent from Cruise America, I would suggest doing it when you don't need A/C. We rented a 30' RV on 7/28 for 4 days, during which the outside temperatures were 100 . The gas generator broke before before we even left on the trip and ... read more
-
-
Aug 24 '11
Pros: None -it was new with only 35 thousand miles and no AC
Cons: Poor customer service, rental agreement written so nothing is thier fault
Summary: After connecting the RV to the camp site we found the roof air conditioning on the camper part was not working and the thermostat displayed an error code. We called the magic 800 number and then waited for a return call. Just after 8:00PM we got a call ... read more
-
-
Aug 17 '11
Pros: R/V was pretty clean concidering they are rented out a lot.
Cons: Don't expect to get more then 10 miles per gallon of gas
Summary: I can start out by saying Ernie Kieffer and his son were very nice with the phone contact and pick-up of the 30 ft. R/V we rented for a music fest August 2011. Maybe that's because the R/V service garage has been there as long as I can remember. ... read more
-
-
Aug 01 '11
Pros: We made it home alive
Cons: Read Review
Summary: I don't have time to write a complete dissertation, but concur fully with those that gave this company low ratings... I would give them no stars if that were an option. We start out by picking up our rental in what seems to be ... read more
-
-
Jul 26 '11
Pros: Nothing!!!
Cons: Mold, dirty, disgusting, don't rent from Cruise America!!
Summary: We were renting our very first RV at the East Dundee, IL store and had many issues upon returning it to them. These are the issues we had:1. The patio light never worked the entire time we have the vehicle2. Radio goes on and off when you are ... read more
-
-
Jul 15 '11
Pros: NONE
Cons: THEY RENT JUNKERS!!!!
Summary: We rented the largest RV, or sghould I say JUNKLER, from the Denver location. It was a 2006 model with 120,000 miles. It was filthy when we picked it up. When we began our trip, it rattled and shook so much that we should have stopped ... read more
-
-
Jul 06 '11
Pros: Our local rental agent was very nice and helpful.
Cons: Too many to list! See the other reviews. Vehicles are old, travel assistance poor.
Summary: I would not recommend renting an RV from Cruise America. The RV we rented was not properly maintained. The wheel studs sheared off during our drive cross country creating a unsafe situation. We were fortunate not be involved in an accident. The travel ... read more
-
-
Apr 28 '11
Pros: None.
Cons: Dirty.
Grossly misleading MPG.
RV poorly maintained.
RV not ready on time.
Poor customer service.
Summary: I arranged to rent the smallest RV for 10 days.RV Not Ready At Promised TimeTwo days prior to picking up the RV, I called the rental agent to make arrangements to pick it up at 11:00 AM. When I arrived at the filthy, muddy rental ... read more
-
-
Apr 25 '11
Pros: Probably cheap (I don't know really...)
Cons: Nothing to fit in 15 words or maybe... "lame" ?
Summary: We are back from a tour in the Canyons starting from Vegas. It was a large C30 model. Looked quite OK but.... the car was really old (well on its 5th year) and everything was getting a bit loose.. we had to fix the door glass, the windows couldn't be ... read more
-
|
|
