CutleryAndMore.com

This is the best place to order online.  I just wish they sold everything!  Well, they do if you're looking for something in the kitchen... they have so many gadgets and neat kitchen items that it can almost be overwhelming!  The site is ...

Perfect!  Their website is very easy to use, prices are the best and they ship REALLY fast.  I received my order the next day, packaged very well.  The products they sell are high quality and what I received was no exception.  Wusthof ...

My wife and I are extremely pleased with our experience with  CutleryAndMore after placing an order for the Marcato Atlas 150 Pasta Machine handle and clamp on Monday 01/30/2012. Your speed in shipping these parts was fantastic - we received them ...

I did a good amount of my Christmas shopping here as my family and I are a bunch of foodies.  I was thrilled at how easy the website was to use.  Everything is laid out very clearly, unlike most sites these days.  I really liked the ...

My experience at cutleryandmore.com was really good.  My order arrived in 3 days from the time that I placed it via UPS.  They really do have a great selection of high end brands.  My Breville toaster oven is great.  The LCD display ...

This place has it all when it comes to quality kitchen knives. There is not a quality brand missing from their website -- They have all of the big guys; Wusthof, J.A. Henckels, Global, Victorinox, Tojiro and many others.  One of my favorite hobbies ...

I have purchased many times at Cutlery and More and have been consistently pleased. The first thing that stands out from other stores that I've purchased from is their extremely fast shipping. I usually receive next day delivery with their standard free ...

Overall I am thrilled with my purchase from Cutlery and More. They have a neverending selection of quality kitchen items. Their prices on Wusthof and All-Clad (my addictions!) can not be beat.I placed an order on Tuesday and received it on Thursday ...

I have been a very regular, loyal customer of Cutlery and More Cutleryandmore.com for over two years, having spent over $5000.00 with their store. Accuracy has always been good and shipping has always been timely. More than a year ago I had an issue with ...

I use Cutlery and More primarily for culinary cutlery and less so for pathology purposes.  The Kyocera and Shun series of knives and the ceramic peelers are excellent for my kitchen needs.  Despite their upper scale pricing they deliver far ...

I have been wanting to get a mandoline slicer for many years. I've done my research and since I couldn't find the one I wanted locally, I started searching on line. There are many companies that sell kitchen gadgets on line and many people sell ...

After shopping stores and the internet..found Cutlery and More. The price(s) were definitely right. Always want to check the refund of order process. Their process seemed simple enough. Ordered a set of Kitchen Knives with block.  UPS delivered on ...

I ordered a $100 product from this vendor that was not as described (making it useless to me). Instead of immediately acknowledging that their description was in error their customer service wanted to argue insisting that the product was as described. ...

I am a well satisfied customer. I was a bit hesitant about placing an order for left-handed Shun Classic knives with CutleryAndMore after reading too many reviews regarding bad customer service. I have tried getting these knives from online from ...

I don't understand what all of these negative reviews are about. I've ordered several items over the past few years, such as Peugeot Salt and Pepper Mills, J.A.Henckels knives and Viking cookware, and I've NEVER had a single problem that wasn't easily ...

I received my order quickly and at a competitive rate with free shipping (Le Creuset Pot). Unfortunately, it was completely cracked--not only the enamel but the cast iron itself! The box delivered by UPS was perfect, so it was obvious that the item was ...

Until Cutlery and More provides better customer service, caveat emptor. Although they finally resolved my problem with them to my satisfaction, it took more than a month, and only after I had pursued it vigorously. I ended up spending almost 40 hours’ ...

THE LAST TIME I EVER SHOP HERE! The product (Emerilware 10 piece cook set) is pretty much junk, surpassed only by the horrendous "Customer Service" at Cutlery and More (Or "Less" as the case may be!) Product arrived a week or so ago....in timely ...

I am blessed with a husband who loves to cook. It's a good thing too, otherwise we'd be eating variations on grilled cheese sandwiches every night. (With cheese Quesadillas for Mexican night.) So when his birthday came rolling around this year I knew of ...

Cutleryandmore.com has a very large online selection of kitchen stuff: knives, cookware, gadgets, etc. It's well organized and fairly fast. The prices listed are very competitive. The problems start if your order is for items that are not in stock. ...

If you are a Canadian customer who is considering placing an order with cutleryandmore.com, think again. I ordered Wusthof knives from this company. I am completely satisfied with the knives but had a terrible experience with their customer service ...

Cutlery and More has a very easy to use Web site, with a terrific selection of high quality products ...

After I did some hands on research at department stores, I purchased a set of Wusthoff knives and co ...

CutleryAndMore.com had a large selection of Wusthof knives, including hard to find items I had trouble finding at other stores. They shipped immediately, and I had my order by the end of the week. Great prices...

I stumbled upon CutleryAndMore by accident doing an internet research on where I could find this particular baking pan at the lowest price.  I am not one to shop at an unknown site so I ordered just one (I will be ordering more).  I received

We attempted to place an order on their website but received an error message that our order did not go through and we should try again later.  Following the directions provided in the error message we tried our order again later.  Ultimately

I can highly recommend Cutlery and More as a reliable online store. I have made 2 purchases from them and they were both received well packed and in perfect condition. I live in Australia and both orders were delivered to me from the USA in 4 days, I am

This is a customer service dream come true. They impressed me and I didn't even have an issue. There emails were incredibly concise and informative. There website "contact us" was equally informative. They go above and beyond the call of duty. While most

I discovered this website when comparing prices, and I was hesitant to use them as they seemed too good to be true.  In fact, they exceeded my expectations.  Their prices were the lowest I found, and I received my order within the short time

Summer was my customer service rep,  she was above and beyond with her help!She called the manufactor for more information on my meat slicer and went above and beyond with helping me use my gift cards to make my purchase.My meat slicer was

I came across CutleryAndMore.com on an online search for kitchen knives.  I have since shopped with them twice.  They have a great selection of merchandise, good prices, and excellent customer service.  That is enough to turn me into a

Ordered a Wusthof bamboo board but arrived with a crack.  Reported to their customer service and a replacement arrived in less than a week with no hassles.  Great service!  Will definitely order again and recommend to

I am so happy and excited about my order right now!  I called last week to ask questions and received very helpful information and advice from customer service.  I placed my order on Friday and received it today!  I ordered Emile Henry

I had a tight timeframe for the company to meet, less than a week to get from the US to Canada, including clearing customs.  Company stepped up, was willing to take the product back if it did not arrive in time, and the order arrived in less than 4

Excellent experience.  Ordered product online on a Tuesday morning had it at my house on Wed afternoon.  Top notch service with the most competitive price

Great service.  Fast shipping.  And just what I was looking for.  All around perfect transaction.  I highly recommend this web

CutleryandMore.com gave me EXCELLENT SERVICE and EXCELLENT PRICES.  I believe the complaints against them to be way in the

a wonderful company, including products, price, accuracy, and promptness.  exceeding all these, however, is customer service, beyond excellent.  i made an error, of which i was unaware, wrote customer service with my (incorrect) complaint, and

I've just completed a more than satisfactory shopping experience at CutleryandMore....Easy web ordering, excellent product, fast shipping...Friendly, courteous and effecient problem solving when I had cause to contact the Help Desk on the 800 line....I

The 12 Quart stock pot is beautiful and ordering was easy and quick! It arrived by UPS right on time.The sale price was a steal and I will most certainly shop at CutleryAnd More

I'm from Australia and I recently bought an Avolon saucepan from CutleryAndMore because I couldn't get it in Australia. They were absolutely wonderful! Not only did the goods arrive in a timely manner, but the questions that I later asked via email were

Extremely fast and efficient handling of my online order for the MIU mandoline slicer. I received it the day after I placed my order. It was extremely well packed and the entire order process was flawless.I first spoke to the customer service department

This was my first order and it definitely won't be my last; the products were exactly as advertised, all merchandise was high quality, the no-charge shipping amount is extremely reasonable, and everything arrived about 48 hours after I ordered it!

We needed a Christmas gift -- a baking board.  Going online, there was a dizzying array of all shapes, sizes, and materials.  By chance we happened to the CutleryAndMore.com website.We found the exact item we wanted, at a fair

OUTSTANDING CUSTOMER SERVICEWhile we've ordered from Cutlery And More previously, this is the first time one of our items arrived slightly damaged.  While the item was very effectively wrapped, we suspect the damage occurred in packing at

CutleryAndMore.com has certainly won a loyal customer. I just ordered a pasta maker and it was easy and quick with a very clear, detailed site. I actually ordered more and paid less as well than another internet site offered. It was made clear about

Great customer service representatives, very professional fast shipping, and product exactly as described, for a great price.  My expectations were

These guys are the best. The website is clear and concise with excellent specials that actually do have "specially" reduced prices. The checkout was easy to navigate and provided detailed information and updates for a worldwide service. It even knew

Hello On the 28th of September I placed an order with your company--on the 29th of September I received my order----I think that is Outstanding---plus it was free shipping... I do the vast majority of my shopping and buying on the internet and one

I've received a chipped knife from this vendor. Clearly, it was UPS fault : the box was almost destroyed, the tip of the blade protruding out of it. The knife was not damaged bad enough to send it back (and to wait another 2 weeks...),so i emailed them

Cutlery and More is a catastrophe when its comes to custom service. They are not responding my questions according to posting the products abroad. They have a nonchalant attitude. Are they to secure in they business, are they to big?I WILL

I ordered a Pugeot Rechargeable Electric Pepper Mill in April.  The battery in the pepper mill ceased to recharge.  This morning I phoned the customer service department at CutleryAndMore.com and spoke to Dawn.  She provided me with

I am so surprised that Cutleryandmore.com is such a good place to shop online. I am so happy with my recent purchase and can't wait to write my experience. 1, The shipping and delivery is super fast. I placed the order on Monday late

As a person shopping on line in Australia I was quite dubious about buying items from overseas. My experience with Cutlery and More has been nothing short of astounding.Cutlery and More were able to pick, pack and send my knife sharpeners

I recently purchased an item from Cutlery and More and was very pleased!  The item was quickly shipped, with no tax!, or no shipping fees!  Will definately purchase from them again.  The item was an 8qt. Calphalon Multi Pot in the brushed

After placing an order online, I called with a question and received friendly and helpful service from the person that I talked with. I recieved my items very quickly and everything was as advertised. I would definitely recommed

This was the second order that I had placed. I was so amazed at the prompt service and delivery ( 2days ) to receive my order. I would highly recommend Cutlery and

As a frequent customer for over 3 years,  my direct online experience,  and/or personal interactions in placing orders or resolving occasional order-related issues,  have always been very satisfactory.  Their customer

I had a very good experience with this company.  I ordered a $9.95 microwave bacon dish (+ $5.95 shipping) on a Sunday and it arrived the following Wednesday.  Although it was wrapped well, one corner was broken off.  I called the company

I am no longer happy with Cutlery and More.  The last 2 orders I placed both had issues.  The first order went on sale for less elsewhere.  I emailed them before the order arrived and they would not match the other

Great service.  The items I ordered were all in stock at a great price with free shipping.  I placed by order over the phone and the customer service person was very courteous and helpful.  My order shipped the same day I placed it (based

I ordered and paid for the Cuisinart DLC-2ABC and what I got was a replacement blade DLC-2ACB. I emailed them but they never responded to my emails. After an extensive and exhaustive search of their website, I was able to locate a phone number. (I almost

After reading so many negative reviews on cutleryandmore.com makes me really hesitate to order stuff. However, because of their appealing price and convincing web site, I decide to give it a try. I ordered a Henckels Twin Cuisine starter set and a

I was INCREDIBLY nervous after placing my order, just because of some of the review I read here. However, I had a VERY different expereince, they were amazing. I have NEVER had an online retailer process an order so quickly, ship (2nd day air, at no

I have been looking for a knife block to hold my 10" Shun Ken Onion chef's knife. I thought I had found a good one at Cutlery And More, but I wanted to be sure that the 10" knife would fit before I placed the order.A month later, after multiple

Simply put, it's been nearly two months and I have not received my order! I have written many emails (since there's no phone number to call), and to my ailing attempts, no one seems to be there to answer the customers.I am a very relaxed

Very DissapointedI ordered a set of ceramic Kyocera knives for Christmas and they showed in stock at the time of purchase.  Well when the package showed up it only had the extra gifts that were offered with the order.  I dont understand

I find it interesting to find negative reviews from this vendor. I ordered Wusthof Steak knives from cutlery and more and had quick notice in my email that my order was being processed. It was to my door within the shipping period stated for free

I ordered a whetstone for my knife, while shipped timely it was poorly packaged and arrived with a brken stone.  I immediately emailed customer service, it has been several days and I have not had any response.  I am going to call

Good pricing, and product, but if you have a problem, the customer service department is very poor. Still trying to get a knife replaced that had a bent

I placed my order for the 14 piece set of Emerilware on December 26th at around 10:30 p.m. I had immediate order confirmation in my e-mail in the morning. The item shipped (free shipping) on the 27th in the afternoon and arrived on my doorstep at NOON

I ordered a six piece Wusthof classic cutlery set. The knives I received were damaged. The bread knife had a large burr on the end of it. The Cutting board gift had been chipped and glued back together. I contacted cutlery and more about the bread knife,

I ordered a kitchen thermometer for my wife online, and asked a question about it afterward. Then when I told my wife about it, she wanted to get a different one, so I cancelled my order. K. Serafin emailed me right away and answered my question.

I ordered a 3-knife Wusthof set from this vendor. I shopped around, and their price was considerably lower than anywhere else. In addition to the knives, I got free shipping, and a free steel, sharpener, and knife block. My order arrived quickly, and

I purchased a set of Wusthof Knives at CutleryAndMore.com and had a great experience. I placed the order online and later that day I received an e-mail with the UPS tracking information. The free delivery took only 2 days to reach my house. They also

Item was on back order although the web page said it would ship within a week. It took over a month before I received the item, luckily the item was not damaged. They charged too much for shipping, customer service is not responsive to emails and there

I ordered a pepper mill from CutleryAndMore.com, paid almost $20 (!) to get 3 days delivery to make sure I get it before Christmas. I did - then found out what I got was the very obvious defect that it had a chip which looks like it has been glued back

I placed an on-line order for a Kershaw Shun knife. After placing the order, I decided that I really wanted a different Kershaw Shun knife. With only minor difficulty I found the 1-800 customer service number and called it. The person answering was

Perfect transaction. On-line prices subject to and contingent upon people who are upto on-line shopping. One should not expect hand holding published tele number CS, and best price - it's about keeping overhead in place. We received spot-on email

I order a John Boos work table. It took two months to get delivered and arrived from the manufacturer damaged. I have spent the past month trying to get the packages returned. Still no resolution. By the way, this table cost $700. I am now contacting

I cannot believe the company hides a phone number. I shopped here in the past and got decent delivery time. I just made a huge mistake on my order and who do I call? I wrote the company but who knows how many E-mails they get when they don't have a

I bought a Calphalon Roasting Pan from the cutlery and more website. When the item arrived, the roasting rack was broken. It was impossible to find a direct phone number to contact customer service. I sent an e-mail as directed but never heard

Cutlery andMore does not post a phone number to contact them. They only provide one e-mail address to write to. I have been attempting to replace the two broken lids that came with my order. I have gone through Christmas dinner and other events with

I recently bought the Holiday Tree Bundt Pan through this company the Saturday before Christmas after missing the chance to purchase it at our local store and it not only arrived as stated in the e-mail confirmation for Dec.23rd, it was also $16.00 less

Argghhh. Do not use this online company if you expect any level of service. I ordered a Swissmar Raclette grill which was damaged by UPS. UPS picked it up, sent it back to Cutlery and More, and stated that I would have to deal with C&M to get

DON'T BUY ANYTHING FROM THESE PEOPLE!!! We purchased a $1k John Boos butcher block table through these people in January of 2005. It arrived via Yellow Freight after 3 weeks in the poorest, most irresponsible job of packaging we've ever seen, and very

This is my 3rd order in a week from Cutlery and More, and it has become one of my favorite online stores. The website is well designed and easy to navigate. They carry top line products with most items "in stock" for immediate shipment. Prices are also

I have purchased various kitchen items (blender, all clad pans, kitchen shears, etc.) from this merchant twice now and have no complaints. They were easy to order from, seemed to have the best price and always sent the merchandise that I ordered.

The website looks great and the prices are reasonable once you add in the cost of shipping etc. But what a disappointing experience. They are terrible at customer service. They do not respond to emails. Luckily the order I placed never went

I needed a norton 4000/8000 grit sharpening stone for my straight razor. Norton stones cannot be bought in Europe. I received my stone here in Ireland in 7 days even though I opted for the 7 to 14 days delivery. Competitive prices and good feedback via

I placed an order with CutleryAndMore.com over 4 months ago and have never received it. After several calls to them (sometimes very difficult to get through - busy line) and being assured that the product would be sent to me, I finally cancelled my

Ordered my Wusthof knives late Sunday night, received them in excellent condition on Friday morning. Couldn't be happier with the value (best price I could find), quality (nobody beats Wusthof!) and speed of delivery. Would DEFINITELY recommend these

I placed the order on Saturday July 31 and I received it on Thursday August 5 AND that was with free delivery. I bought from Cutlery And More specifically because of the other reviews. I will buy from them again. And the scale is awesome.

The purchase I made from CutleryAndMore.com went very smoothly. The product was as expected, at a competitive price, and I received it quickly. I would definitely shop at this site