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Doubleday Book Club Online Service

Doubleday Book Club Online Service

Overall service rating:  Store Rating: 1.5
Reviewed by 32 customers

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Showing 1-20 of 37 reviews Page 1 2   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

Theft by unauthorized charges.

by , Feb 26, 2013
(Not Yet Rated)
I joined a while back, and ordered my initial books, and several more.  In fact, I've fulfilled my membership, and they won't let me out of the club.  This morning, I discovered an unauthorized charge on my credit card, and customer service is ...
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Overall Rating:Store Rating: 1.0
 

Underhanded Business Practices

by , Jan 25, 2011 Rated a Very Helpful Review
DoubleDay Book Club generally meets my needs with speed and accuracy but their customer service and business practices really need some fine tuning.I purchased 4 books from there thinking I was fulfilling my contractual obligation but it turns ...
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Overall Rating:Store Rating: 1.0
 

Don't sign up for this club - You'll be sorry if you do!

by , Dec 20, 2010 Rated a Helpful Review
My advice to you is to NOT sign up for this club.  Many of the books they try to push every month are not great selections, and if you don't make selections in a timely fashion, they'll ding you and make you pay a huge sum all at once.  This is ...
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Overall Rating:Store Rating: 1.0
 

Billing errors with an unwillingness to resolve.

by , Feb 26, 2010 Rated a Very Helpful Review
I've never been one to review a company unless they really impressed me, I'm usually not one to say nasty things.  However, after an on going issue with this particular company I think this needs to be heard.I joined the Doubleday Book Club ...
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Overall Rating:Store Rating: 5.0
 

Join the Doubleday Book Club on line

by , Aug 27, 2009 Rated a Very Helpful Review
I have been a faithful member of the Doubleday Book Club on line store for about 4 years now. I first learned of them through an ad I was given in my Sunday paper. It advertised 5 books for $1.99 with the promise to buy 2 more books over the course of 2 ...
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Overall Rating:Store Rating: 1.0
 

Poor customer service, waited 5 days to address problem making it too late to solve.

by , Mar 10, 2009 Rated a Very Helpful Review
Everyone knows about Doubleday Book Club and what service they provide. My epinion is going to deal strictly with their customer service which is seriously lacking. I put together an order with the club and upon hitting the "place order" button, ...
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Overall Rating:Store Rating: 1.0
 

Not Worth it at all!

by , Feb 2, 2009 Rated a Helpful Review
Terrible Service, do yourself a favor and don't join this book club. I repeatedly recieved the "monthly selection" even though I always went on the web site and tried to opt out for that month. The "Monthly Selection" is invariably some overpriced ...
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Overall Rating:Store Rating: 1.0
 

Not honoring their sale offers as described

by , Jan 16, 2009 Rated a Helpful Review
I am a member of Doubleday and received an email in December for a sale where you received a free book with the purchase of another book in December and then were to receive another free book in January.  I took advantage of this sale and purchased ...
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Overall Rating:Store Rating: 4.0
 

Something for Everyone at the Doubleday Book Club

by dlstewart is a Top Reviewer on Epinions in Online Stores & Services, Jul 19, 2008 Rated a Very Helpful Review
I am a voracious reader, and enjoy reading a variety of material ... everything from craft manuals to cookbooks and biographies to novels. I also enjoy reading a lot of genres, spanning mystery to science fiction. Belonging to a book club is one way of ...
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Overall Rating:Store Rating: 1.0
 

Unauthorized Account Opening

by , Jun 27, 2007 Rated a Helpful Review
I moved from MD to Virginia in December. In June my father went to "check on my house" in MD and found an order from Doubleday and repackaged and mailed it to my new address wrongly assuming I had failed to update my address. I have never ever agreed ...
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Overall Rating:Store Rating: 3.0
 

Doubleday Book Club: Good Service, but Greater Personal Commitment

by Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Mar 14, 2006 Rated a Very Helpful Review
Book clubs provide a simple means to accumulate many book titles for relatively little money. At one time or another, I have been a member of dozens of different clubs and I generally follow the policy of joining; fulfilling my member agreement as ...
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Overall Rating:Store Rating: 1.0
 

Beware of online orders from Doubleday Book Club!

by , Oct 13, 2005 Rated a Very Helpful Review
Online book buyers beware of Doubleday! I have had nothing but trouble with this club. I like to order my books online because they give "order discounts" such as 20% off your total order or free shipping. The problem is that when you receive your order, ...
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Overall Rating:Store Rating: 4.0
 

Doubleday Book Club Online Service ~ Feeding My Book Addiction

by , Jun 7, 2005 Rated a Very Helpful Review
Like most book clubs, Doubleday is one where you get to pick 5 books for 49 cents each, plus postage and handling, to start your membership. The total for the initial package is around $15. After that, you are required to buy at least 3 books in ...
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Overall Rating:Store Rating: 5.0
 

Decent selection, great value, a wonderful service!

by , Feb 28, 2005 Rated a Very Helpful Review
I found the Doubleday Book Club after running a Google search for book clubs online and their customer satisfaction ratings. I just finished a DVD club commitment with Columbiahouse, and since I'm much more of an avid reader than I am a movie watcher ...
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Overall Rating:Store Rating: 5.0
 

Double your buying power, double your pleasure with DoubleDay

by , Jan 9, 2005 Rated a Very Helpful Review
Fast delivery, extensive selection, clear and concise web site, generous credit terms and the ability to decline those monthly selections online make Doubleday Book Club a sound investment and reliable internet shopping experience. I signed on to this ...
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Overall Rating:Store Rating: 5.0
 

DoubleDay Your Pleasure and Money by Buying and Selling Books

by , Nov 16, 2003 Rated a Very Helpful Review
I have been buying from Doubleday on and off for years now. This is the second time that I bit at an e-mail (or pop up –can’t remember) asking me to come back. I did. About the site: We are immediately told when we arrive at the site ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
ABSOLUTELY SUCKS
by ,Oct 29, 2012
(Show)
I have been waiting a month and a half for my book order. They no longer answer my e-mails, although they cahse my check two days after i mailed it. I will be filing a complaint with the US Postal Service and the PA Attorney General's
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Overall Rating:Store Rating: 1.0
 
Complete & Total scam
by ,Oct 23, 2011
(Show)
I received one of their offers to get 2 or 3 books for $2 or something like that.  I even read the fine print on the offer because it seemed too good to be true.  However, even the the fine print seemed legit.  I accepted the offer and
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Overall Rating:Store Rating: 1.0
 
very poor service, very poor book selection. go some where else. trust me.
by ,Oct 5, 2011
(Show)
My shopping experiance has been very bad so far. I ordered my 4 remaining books to fulfil my 4 book purchase as the contract said, however, i only recieved 2 of the 4 books i ordered. Then, they charged my credit card an additional $30 something to cover
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Overall Rating:Store Rating: 1.0
 
A simply awful experience
by ,Sep 26, 2011
(Show)
You would think that a "book club" would operate with impeccable integrity. This just another club scam using every communication device to trap you into unwanted purchases with pricing no better than the big boxes. In 12 months I received 134
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Showing 1-20 of 37 reviews Page 1 2 Next