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First impressions last a lifetime.
by gotinspiration,Aug 17 '07
First impressions last a lifetime. I placed an order for the first time with E.L.F. and it took a little over a week before they shipped it. I emailed them asking about it and received a smart-mouthed almost hateful return email. Almost to the point
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Good but not great
by jifflee,Jul 30 '07
Well, I thought the online store was worth a shot and my reaction is mixed. One, it took nearly two weeks to get my order. Once received, my order was incomplete. I did get a little note stating that several items were out of stock and that I would
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So far..soooo good!
by pink012186,Feb 20 '07
I've been purchasing E.L.F. products for about a year now and I'm amazed how good their products are especially for a buck! I can also find few of their products at the dollar bins around the body wash aisle at Target. My faves are the super glossy lip
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Horrendous experience. Terrible customer service!
by sbeachgirl,Feb 08 '07
Horrible, horrible, horrible! Don't shop here! I ordered in October and in January I was still arguing with them over the fact that I never received my order. They told me that they sent it twice and it was a lie. I had a horrendous experience trying to
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Fun stuff! Great price! Speedy service! HIGHLY RECOMMENDED!
by thatgirl115,Dec 28 '06
I don't know how I got so lucky, but my experience with Elf cosmetics was superlative. If I had seen the awful reviews first, I never would have ordered. How could my transaction have been so different? Perhaps there is new management here, in view of
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TERRIBLE.....DO NOT ORDER....TERRIBLE TERRIBLE TERRIBLE
by elledriver,Nov 28 '06
TERRIBLE....DO NOT ORDER.... I ordered my products over 5 weeks ago and when I e-mailed ELF to cancel the order and refund me immediatly, then and only then did they charge my card (the very same day I sent the e-mail) and state that it was in the
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Bad service, and horrible communication!!
by josiev,Nov 13 '06
My order took 6 weeks to arrive, and they only sent half of the products; giving me a credit for the rest (they didn't even ask me if I wanted to wait until they became available). My supposed unavailable products, which they told me to keep an eye out
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e.l.f. Customer Service HORRIBLE! Don't buy!
by keys87,Nov 06 '06
I was truly excited when I received an email that Bloomingdale's was starting a new line of cosmetics and everything was going to be a dollar. After I placed an order for $390 (lots of great gifts for Christmas), I later read a review stating that
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beware! you may be charged for item you don't receive
by wendyl17,Oct 31 '06
Beware of buying from e.l.f. I was charged for an item (that was $15--the brush set) that I never received. The package included a slip that said the item was out of stock and that I would not be charged. It also gave the customer service email address
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Horrible
by thuyngoc,Oct 16 '06
I also ordered for nearly three to four weeks now and still have not received my order. Not only did it say 5 to 7 business days - it also does not update you on your status at all. And they have no phone number listed on their site. When I did get
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Slow service if any
by angiekay3,Oct 09 '06
I would love to review the quality of this product but as it's been 15 days since I placed my order and I have yet to receive it, I cannot. The email confirmation states that products should arrive in 5-7 business days so that's a bit off. I emailed
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