Highest Rated Review by the Community
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Jul 05 '07
Pros: I receive a good price and usually receive my cash back after price corrections.
Cons: Very old fashioned, everything has to be done by mail, no way to contact Encompass.
Summary: Yes, it does! In fact this is the worst experience I ever had with insurers, I have no idea how they survive consistently being among the worst on JD Power ranking! This year, allegedly, they improved, but I felt nothing. Okay, why am I so stupid to ... read more
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May 27 '09
Pros: Cheap insurance, but it's just that cheap.
Cons: Horrible customer service, mainly the total loss department.
Summary: I was in an accident over a month ago. I still don't have a check for my total loss and I had to return my rental car nearly 2 weeks ago. I had to file a claim with Encompass when the guy that hit me didn't have enough insurance to cover the accident. ... read more
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Apr 13 '09
Pros: Dirt cheap
Cons: No web-based customer support
Summary: Encompass Insurance is a living embodiment of the "you get what you pay for" mantra. I have never had to file a claim through them, so I can not speak to the effectiveness of them in that regard. However, for a 30-something driver with a ... read more
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Sep 12 '07
Pros: Excellent for home and auto packages.
Cons: No internet services.
Summary: I have been with encompass for 13 years. I was set up with them through an independent insurance agent in my township. The price was very fair and I was able to get all my auto's and homeowners on one policy. Yes other auto companies rates would be ... read more
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- Express Reviews
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Dec 01 '11
Pros: NONE
Cons: Misleading quotes. Hidden charges. Lousy to non-existent customer service.
Summary: Bought homeowner's insurance and paid full-year in advance. To my surprise after six months I received another bill due to an "adjustment" in replacement costs. WTF?!. I then canceled and went with
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Sep 14 '10
Pros: None
Cons: Scoundrels, continually increase premiums 75% in 6 years. Idiot inspectors. Beware. You can do better.
Summary: After 6 years my premiums for homeowners insurance has skyrocked, 75% increase. No word from them, no notice, just payments to the bank have risen $100 per month. Outrageous. Encompass website has no phone number for you to talk to a human, just
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Jan 30 '10
Pros: I can't answer this question since I was over charged.
Cons: 1. High cost. 2. No sent-cancelation notice was sent, suggesting a don't care attitude
Summary: My parents used to own the house so I kept Encompass for several years, but they kept raising my rates. Finally I checked out State Farm Insurance and I got the same policy for $1,100 dollars less!! Now I feel that they were taking advantage of me. My
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Aug 27 '09
Pros: I choose Encompass because of a gentleman I knew.
Cons: I will look elsewhere for Insurance
Summary: I lost my cadillac escalade on a visit to Canada. I filed a claim with Encompass. The adjuster made my life a nightmare. His only concern is to settle for a low amount not taking into consideration all the features of the
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Dec 08 '08
Pros: Overall satisfied with the service, etc.
Cons: Will double your premium if you get a speeding ticket.
Summary: I got one minor speeding tickets (14mph over speed limit) and my premium went from $1400/year to $3100/year. I think this is outrageous. I am certainly not staying with them and will look for another insurance company.It's really too bad, because
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Feb 28 '08
Pros: n/a
Cons: Customer Service, Knowledge of the business, Professionalism
Summary: I have been with Encompass for 6 years now, and NEVER filed a claim, no tickets, been nothing but a good drive, an on time payer and an easy customer ( for 1200/year). My car was vandalized and needed to call them for some information on what my
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