Encompass Insurance

Encompass Insurance

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    Highest Rated Consumer Review by the Community

  • Encompass Insurance Comes from a Prehistoric Era!

    Jul 5, 2007 by
    Rated a Very Helpful Review
    Pros: I receive a good price and usually receive my cash back after price corrections.
    Cons: Very old fashioned, everything has to be done by mail, no way to contact Encompass.

    Summary: Yes, it does! In fact this is the worst experience I ever had with insurers, I have no idea how they survive consistently being among the worst on JD Power ranking! This year, allegedly, they improved, but I felt nothing. Okay, why am I so stupid to ... read more

  • Terrible Customer Service

    May 27, 2009 by
    Rated a Helpful Review
    Pros: Cheap insurance, but it's just that cheap.
    Cons: Horrible customer service, mainly the total loss department.

    Summary: I was in an accident over a month ago. I still don't have a check for my total loss and I had to return my rental car nearly 2 weeks ago. I had to file a claim with Encompass when the guy that hit me didn't have enough insurance to cover the accident. ... read more

  • Satisfactory & adequate

    Apr 13, 2009 by
    Rated a Helpful Review
    Pros: Dirt cheap
    Cons: No web-based customer support

    Summary: Encompass Insurance is a living embodiment of the "you get what you pay for" mantra.  I have never had to file a claim through them, so I can not speak to the effectiveness of them in that regard.  However, for a 30-something driver with a ... read more

  • Been with encompass 13 years

    Sep 12, 2007 by
    Rated a Very Helpful Review
    Pros: Excellent for home and auto packages.
    Cons: No internet services.

    Summary: I have been with encompass for 13 years. I was set up with them through an independent insurance agent in my township. The price was very fair and I was able to get all my auto's and homeowners on one policy. Yes other auto companies rates would be ... read more

  • Express Customer Reviews

  • Worst Experience Ever

    Dec 1, 2011 by
    Not rated yet
    Pros: NONE
    Cons: Misleading quotes.   Hidden charges.   Lousy to non-existent customer service.   

    Summary: Bought homeowner's insurance and paid full-year in advance.   To my surprise after six months I received another bill due to an "adjustment" in replacement costs.   WTF?!.   I then canceled and went with ... read more

  • Worst Company Possible

    Sep 14, 2010 by
    Rated Show
    Pros: None
    Cons: Scoundrels, continually increase premiums 75% in 6 years. Idiot inspectors. Beware. You can do better.

    Summary: After 6 years my premiums for homeowners insurance has skyrocked, 75% increase. No word from them, no notice, just payments to the bank have risen $100 per month. Outrageous. Encompass website has no phone number for you to talk to a human, just ... read more

  • Insurance policy on house and cars

    Jan 30, 2010 by
    Rated Show
    Pros: I can't answer this question since I was over charged.  
    Cons: 1. High cost. 2. No sent-cancelation notice was sent, suggesting a don't care attitude

    Summary: My parents used to own the house so I kept Encompass for several years, but they kept raising my rates. Finally I checked out State Farm Insurance and I got the same policy for $1,100 dollars less!! Now I feel that they were taking advantage of me. My ... read more

  • Poor customer service, especially the loss department

    Aug 27, 2009 by
    Rated Show
    Pros: I choose Encompass because of a gentleman I knew.
    Cons: I will look elsewhere for Insurance

    Summary: I lost my cadillac escalade on a visit to Canada.  I filed a claim with Encompass.  The adjuster made my life a nightmare.  His only concern is to settle for a low amount not taking into consideration all the features of the ... read more

  • Not Recommended - Bait and Switch Tactics

    Dec 8, 2008 by
    Rated Show
    Pros: Overall satisfied with the service, etc.
    Cons: Will double your premium if you get a speeding ticket.

    Summary: I got one minor speeding tickets (14mph over speed limit) and my premium went from $1400/year to $3100/year. I think this is outrageous. I am certainly not staying with them and will look for another insurance company.It's really too bad, because ... read more

  • Encompass- No Customer Service/Business Knowledge

    Feb 28, 2008 by
    Rated Show
    Pros: n/a
    Cons: Customer Service, Knowledge of the business, Professionalism

    Summary: I have been with Encompass for 6 years now, and NEVER filed a claim, no tickets, been nothing but a good drive, an on time payer and an easy customer ( for 1200/year). My car was vandalized and needed to call them for some information on what my ... read more

Showing 1-10 of 10 reviews
 


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