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Showing 1-15 of 36 items
"Think very hard before implementing Oracle CRM"
Reviewed by jmillner on Jun 22, 2003
Avoid at the moment, leave others to beta test, integration WILL BE a challenge!
Oracle iSupport is a comprehensive, Web-based customer care system that enables merchants to proactively provide customer service and support in a ...
"Excellent Product, Gives a very Quick ROI"
Reviewed by sanjeevsahni1 on Dec 20, 2002
Excellent Product, Gives a very Quick ROI
Whether it's an external call center, an internal help desk, or a field service operation, Clarify eFrontOffice lowers costs and increases customer ...
Utilizes features like configuration control, workflow, problem resolution, and ownership and commitment tracking to manage information flow
"So you need to organize your organization..."
Reviewed by nad_masters on Nov 28, 2002
A huge learning curve takes this Catch22 database to new hieghts.
Baan Front Office
Baan Front Office Solutions (BaanFOS,) is an integrated suite of Customer Relationship Management (CRM) applications that enable a complete, ...
"Customer retention is easier now."
Reviewed by sekharanand on Oct 6, 2000
Customer retention is easier now with the advent of Baan Front Office Solutions (BaanFOS),an integrated suite of Customer . . .
Sophisticated automation and world-class artificial intelligence accommodate large volumes of Web- and e-mail-based inquiries in Kana Response. ...
"kana good user interface"
Reviewed by esalesdata on Feb 10, 2010
Yes kana has got very good user interface but need work on functionality and modules. Few of the modules not necessary for . . .
Kana Assist is an online self-service solution that improves the customer experience by delivering context-sensitive answers to customer questions on ...
"Want to improve customer service?"
Reviewed by sekharanand on Oct 15, 2000
Believe it or not,but many firms around the world have lost and are losing out on business due to a lack of communication . . .
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Part of eGain's Email solution set. Profitability in e-commerce is all about creating loyal customers and driving repeat sales. eGain Campaign is a ...
Reviewed by asf on Oct 26, 2000
This is one of the best programs for any child that is older than six years. You just have to get an extra bios and run for . . .
Remedy Customer Support
Remedy Customer Support(tm) automates support processes and provides closed-loop resolution to your customers, so you can provide the superior ...
"My "Remedy" pants have a Peregrine logo on the back now...."
Reviewed by myoptical on Aug 21, 2001
Research whether or not it wil suit your needs. If so, hire dedicated staff to ensure that it is keep at optimum efficiency.
Epiphany Campaign Management
E.piphany Campaign Management is a powerful closed-loop solution for planning, executing, and analyzing multi-channel campaigns that enable your ...
Avenue is a fully integrated suite of CRM business solutions for managing sales, marketing, customer service and operation processes. The software ...
"Saratoga Avenue - Customer Relationship Software champion"
Reviewed by 401402 on Oct 23, 2000
Content 1. Introduction 2. Experience background 3. Environment 4. System . . .
GoldSupport is a windows based customer support software that enables your customer support personnel to store information for your customer support ...
"GoldSuport - great features great price"
Reviewed by jackiekroening on Nov 3, 2000
If you are a small company ($15M) and are looking to track customer/field service issues, then GoldSupport is the best software . . .
GoldSupportWeb is a web based customer support software that enables your customer support personnel to store information for your customer support ...
"Great product that adds value to our company."
Reviewed by jackiekroening on Nov 6, 2000
Thanks to GoldSupportWeb by FrontZone we are keeping track of customer/field service issues even though we have offices all . . .
Connect your customers, employees and suppliers for the ultimate competitive advantage.
Reviewed by simpson21 on Nov 10, 2004
The decomposition of the human body. Light arriving from the Andromeda Galaxy. The Glaciation of North America. All of these . . .
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