I ordered from this company several years ago and was not that impressed with the service I received. I had placed three or four orders with them and every one of them had something wrong with it the biggest mistake was when my credit card was ...
I recently purchased a beginner metal clay kit from Fire Mountain Gems. After only 4-5 uses, the butane torch that came with the kit began to malfunction. It will not turn off. In order to turn it off, I now have to use a screwdriver to pry ...
Customer Service is dreadful. After receiving pair after pair of marcasite earring studs improperly packaged and bent during shipping, I returned 3, and they only credited me for one. At more than $8.00 a pair, I wanted the other 2 refunded. After 4 days ...
If you make jewelry for gifts or for sale, Fire Mountain Gems can save you some cash.Even if you make wedding favors, or use beads for bridal gowns or accessories, if you are a smart shopper you can save yourself some grief at the craft ...
Bead stores are great things. I am rarely in a state of greater crafter's bliss than when confronted by wall-to-wall beads of every shape, size, color, and material. Unfortunately, I live in a small town with one little over-priced bead store twenty-five ...
I have been a customer of FMG for over 20 years, gosh, that makes me feel old. I started out wire wrap freeform, and due to disability and difficulty in getting out to look at supplies, or even knowing where to look, I turned to FMG and still rely on ...
I first heard about Firemountain Gems through an ad in a beading magazine. Satisfied with my usual supply vendor, yet seeking some variety, I visited the website and was in bead heaven! It was virtually a one-stop shop for near everything a beader ...
It started out so innocently. You see, my husband knows that I love to do crafts of all kinds. Two Christmas's ago he gave me a great present ... beads, jewelry findings, earring wires, a jewelry making book and a gift certificate to a local beading ...
Delivery speed is excellent, but the rates charged are quite high in comparison with other bead supply online stores. At first I was attracted to the one stop shopping and then as I gained more jewelry knowledge I realized that their prices on many items ...
Found out the other day that I’m a second-generation Fire Mountain customer. Back when Dad was making jewelry hot and heavy, he ordered basic findings from Fire Mountain. Recently when he was visiting and spied the Fire Mountain catalog in my ...
This review was written several years ago; things have changed a bit in terms of Fire Mountain Gems' offerings and its interface. My latest impressions are at the end of the article. ---Original article--- I've recently started beading and it's ...
My initial opinion of the site was that a) it had what I wanted, b) in great variety, and c) at very reasonable prices. The website was VERY user friendly. Ordering and creating an account were very easy to do. However, when I got my order ...
Shipping rate is now reasonable at $6.85 down from $9.50 by dolljewelry158,Mar 01 '12
UPDATE: THEY REDUCED THEIR SHIPPING RATE! They have retained the $6.85 flat rate, but they are no longer charging the $2.85 "processing fee". I don't know if this is a coincidence or not, but I e-mailed them about the high shipping fee and within a
WILL NEVER COME HERE AGAIN DON'T HAVE THAT MUCH MONEY! by pasekpm,Jun 06 '11
BUYER BEWARE OF YOUR DEBIT CARD. My order was for $63.34. My debit card was charged 3 times for a total of $214.76. Happened on a Friday, no money for the weekend. Original charge was for $77.06, there were items backordered. The total came
