Highest Rated Review by the Community
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Sep 11 '06
Pros: Very friendly staff, quick service, great cars.
Cons: No instructions on how to operate a hybrid vehicle.
Summary: I recently travelled to Los Angeles for a week on business, and during my planning, I found a blurb online about this rental company that rented hybrid vehicles. I booked a Toyota Prius, and got a great rate of around $35 per day, which actually beat my ... read more
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Mar 10 '12
Pros: I didn't have a good experience with Fox.
Cons: Beware and do your research beforehand.
Summary: Are you thinking of saving a few extra dollars and making a reservation with Fox Rent A Car? In my opinion it's not worth the chances of a bad experience after reviewing countless posts and warnngs to stay away and pay a little more. You can find info on ... read more
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Feb 25 '12
Pros: Lowest price on Travelocity when looking for a convertible in Phoenix.
Cons: Rude hard sell on their insurance. Poor service in the pickup area.
Summary: When returning my car to Phoenix Airport I told the agent that a couple of a things needed to be fixed on their car. The air conditioner was not working and the electric window switch in the interior door panel was loose. I thought I was doing ... read more
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Aug 18 '11
Pros: None.
Cons: Filthy car, rude staff, wasted a lot of our time, ripped us off!
Summary: Fox Rent A Car – at the Denver International Airport. A truly MISERABLE rental experience! The check out process was longest I've ever had, and it just got worse from there. The car we were given was just filthy. Something sticky had been spilled ... read more
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Jul 26 '11
Pros: The cars are very clean and not in too bad of shape.
Cons: Poor Service, Lots of hidden Fees, Not really any set prices
Summary: I recently rented what was supposed to be a mid size SUV, got to the Phoenix pickup center and was expecting to pay around 400 with taxes and fees which was still a rip off because the actual rental price was only 235 for a week. ... read more
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Jun 14 '11
Pros: Nothing good the say
Cons: liar about their vehicle, don't care about safety, wrongful business conduct, terrible customer services
Summary: I rented a 4x4 vehicle online. When I pick up my vehicle at their LA Airport facility, they gave me a regular front wheel drive (2x4) SUV. I asked the customer representative for many times if he could confirm the vehicle he is giving to me is a 4x4 ... read more
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Mar 10 '11
Pros: Started as cheap online
Cons: Hidden fees, located far from airport, took 1 hour to rent car
Summary: I recently rented a car online through Hotwire. The best rate was Fox rental since I needed an SUV to carry our skis and get us over the Eisenhower tunnel on our way to Copper Mountain, CO. Upon arrival in Denver, I noticed that even though ... read more
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Feb 25 '11
Pros: NONE!!!!!
Cons: See above!
Summary: I so wish I had been smart to read some reviews from booking a car with them!!! NEGATIVE STARS NEEDED!!!!! The Customer Service here is HORRIBLE!!!! We were staying in Escondido (40 miles north of San Deigo) when we started having trouble ... read more
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Jan 09 '11
Pros: Offered the option of purchasing tank of gas at $2.69/gallon (versus $3.10/gallon in town)
Cons: Inconvenient location; pressure tactics; poor selection of cars; unclean vehicles
Summary: Ref Las Vegas location: First and foremost, you need to know that their office is offsite and not located within the central rental car building in Las Vegas. So while the airport car rental shuttle dropped us off there, we still had to haul our ... read more
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Oct 03 '10
Pros: Their name describes their game.
Cons: See review.
Summary: What a nightmare this place was to deal with. Where to begin? First -- they cancelled my reservation via an email that arrived saying that I hadn't showed up to pick up the car on the morning of my evening flight to San Francisco, where my car was ... read more
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Aug 26 '10
Pros: Low prices ... if you can get a car.
Cons: In it to hit you with hidden fees.
Summary: My wife and I visited Scottsdale, Arizona for our first time this August 14-21, 2010 and we decided to try out Fox as they were the only ones with a decent rate on Jeeps (thinking we would need one). We got to the airport and went to their counter. We ... read more
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Oct 07 '09
Pros: Price (but not worth it)
Cons: Location, Old Cars, Bad Customer Service.
Summary: Man, this place was awful. Avoid at all costs! 1. The car was in terrible condition 55K+ miles and half bald tires. The key wouldn't come out of the ignition half the time. After a few days I realized I had to put it in ... read more
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Aug 21 '09
Pros: No pros
Cons: Office away from airport. Airport shuttle do not serve their locations
Customer service not responsive
Summary: I had reserved the car at the vegas airport starting Friday night 10.00 pm. My flight got delayed by 3 hrs and reached at 1.00 am sat. There rental office was closed by then. (Offices of all the other rental companies were open 24 hrs). I was left ... read more
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Aug 19 '09
Pros: The car itself (Chrysler PT Cruiser) was relatively new, clean, and drove well.
Cons: Everything I stated above.
Summary: I booked a car from Fox through Expedia. Expedia's share (I now come to find) was $84.64, yet I was charged this amount in addition to "my share" of $93.99. Now it's a month after I rented the car, and I received my credit card bill ... read more
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Aug 17 '08
Pros: friendly and patient staff; very competitive rates; open late
Cons: shuttle, lines at counter take additional time; quality varies depending on location, staff
Summary: I had heard terrible things about this company, but our experience with them was very positive. We chose this company because for rental cars near the San Francisco Airport, they are much more competitive than other agencies. It was a choice of ... read more
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Aug 02 '08
Pros: Cheap
Cons: Poor customer service, long wait for the car, Not worth it
Summary: I have had very bad experience in renting the car from Fox Rental on 6/14/2008, 11am, at San Jose Airport. I mentioned 12pm as my approximate rental pickup time, and due to 30 minutes delay with Atlanta-SJC flight, me and my wife reached fox rental ... read more
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