Fox Rent a Car

Fox Rent a Car

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    Highest Rated Consumer Review by the Community

  • Fox rented me a Prius! Cool!

    Sep 11, 2006 by
    Rated a Very Helpful Review
    Pros: Very friendly staff, quick service, great cars.
    Cons: No instructions on how to operate a hybrid vehicle.

    Summary: I recently travelled to Los Angeles for a week on business, and during my planning, I found a blurb online about this rental company that rented hybrid vehicles. I booked a Toyota Prius, and got a great rate of around $35 per day, which actually beat my ... read more

  • Horrible Experience

    Aug 23, 2012 by
    Rated a Very Helpful Review
    Pros: Nothing.
    Cons: Overpriced, terrible custom service

    Summary: I had planned a vacation 7 months ahead of time, booked my villa, flight, admission tickets, and reserved a car from FOX RENT-A-CAR. This was the WORST experience EVER! I've called them to make sure everything I've read on the quote was correct and they ... read more

  • Fox Rent A Car news, complaints and dirty laundry

    Mar 10, 2012 by
    Rated a Very Helpful Review
    Pros: I didn't have a good experience with Fox.
    Cons: Beware and do your research beforehand.

    Summary: Are you thinking of saving a few extra dollars and making a reservation with Fox Rent A Car? In my opinion it's not worth the chances of a bad experience after reviewing countless posts and warnngs to stay away and pay a little more. You can find info on ... read more

  • Scammed by Fox Rent A Car

    Feb 25, 2012 by
    Rated a Helpful Review
    Pros: Lowest price on Travelocity when looking for a convertible in Phoenix.
    Cons: Rude hard sell on their insurance. Poor service in the pickup area.

    Summary: When returning my car to Phoenix Airport I told the agent that a couple of a things needed to be fixed on their car. The air conditioner was not working and the electric window switch in the interior door panel was loose. I thought I was doing ... read more

  • Total Rip off!! Filthy Car and Overcharged $130

    Aug 18, 2011 by
    Rated a Helpful Review
    Pros: None.
    Cons: Filthy car, rude staff, wasted a lot of our time, ripped us off!

    Summary: Fox Rent A Car – at the Denver International Airport. A truly MISERABLE rental experience! The check out process was longest I've ever had, and it just got worse from there. The car we were given was just filthy. Something sticky had been spilled ... read more

  • Watch OUT

    Jul 26, 2011 by
    Rated a Helpful Review
    Pros: The cars are very clean and not in too bad of shape. 
    Cons: Poor Service, Lots of hidden Fees, Not really any set prices

    Summary: I recently rented what was supposed to be a mid size SUV,  got to the Phoenix pickup center and was expecting to pay around 400 with taxes and fees which was still a rip off because the actual rental price was only 235 for a week.  ... read more

  • AVOID THEM. They are liar and murderer.

    Jun 14, 2011 by
    Not yet rated.
    Pros: Nothing good the say
    Cons: liar about their vehicle, don't care about safety, wrongful business conduct, terrible customer services

    Summary: I rented a 4x4 vehicle online. When I pick up my vehicle at their LA Airport facility, they gave me a regular front wheel drive (2x4) SUV. I asked the customer representative for many times if he could confirm the vehicle he is giving to me is a 4x4 ... read more

  • Bait and Switch then tried to charge me for damage

    Mar 10, 2011 by
    Rated a Very Helpful Review
    Pros: Started as cheap online
    Cons: Hidden fees, located far from airport, took 1 hour to rent car

    Summary: I recently rented a car online through Hotwire.  The best rate was Fox rental since I needed an SUV to carry our skis and get us over the Eisenhower tunnel on our way to Copper Mountain, CO.  Upon arrival in Denver, I noticed that even though ... read more


    Feb 25, 2011 by
    Not yet rated.
    Pros: NONE!!!!!
    Cons: See above!

    Summary: I so wish I had been smart to read some reviews from booking a car with them!!!  NEGATIVE STARS NEEDED!!!!! The Customer Service here is HORRIBLE!!!!  We were staying in Escondido (40 miles north of San Deigo) when we started having trouble ... read more

  • Las Vegas - Inconvenient location, poor selections, unclean cars

    Jan 9, 2011 by
    Rated a Very Helpful Review
    Pros: Offered the option of purchasing tank of gas at $2.69/gallon (versus  $3.10/gallon in town)
    Cons: Inconvenient location; pressure tactics; poor selection of cars; unclean vehicles

    Summary: Ref Las Vegas location: First and foremost, you need to know that their office is offsite and not located within the central rental car building in Las Vegas. So while the airport car rental shuttle dropped us off there, we still had to haul our ... read more

  • Fox Rental Car

    Oct 3, 2010 by
    Rated a Very Helpful Review
    Pros: Their name describes their game.
    Cons: See review.

    Summary: What a nightmare this place was to deal with. Where to begin? First -- they cancelled my reservation via an email that arrived saying that I hadn't showed up to pick up the car on the morning of my evening flight to San Francisco, where my car was ... read more

  • Beware of Fox Car Rental

    Aug 26, 2010 by
    Rated a Helpful Review
    Pros: Low prices ... if you can get a car.
    Cons: In it to hit you with hidden fees.

    Summary: My wife and I visited Scottsdale, Arizona for our first time this August 14-21, 2010 and we decided to try out Fox as they were the only ones with a decent rate on Jeeps (thinking we would need one). We got to the airport and went to their counter. We ... read more

  • FOX in Vegas... Don't do it!

    Oct 7, 2009 by
    Rated a Very Helpful Review
    Pros: Price (but not worth it)
    Cons: Location, Old Cars, Bad Customer Service.

    Summary: Man, this place was awful.  Avoid at all costs!  1. The car was in terrible condition 55K+ miles and half bald tires.  The key wouldn't come out of the ignition half the time.  After a few days I realized I had to put it in ... read more

  • Worst service

    Aug 21, 2009 by
    Rated a Helpful Review
    Pros: No pros
    Cons: Office away from airport. Airport shuttle do not serve their locations
    Customer service not responsive

    Summary: I had reserved the car at the vegas airport starting Friday night 10.00 pm.  My flight got delayed by 3 hrs and reached at 1.00 am sat. There rental office was closed by then. (Offices of all the other rental companies were open 24 hrs). I was left ... read more

  • Fox Car Rental is difficult to work with

    Aug 19, 2009 by
    Rated a Very Helpful Review
    Pros: The car itself (Chrysler PT Cruiser) was relatively new, clean, and drove well.
    Cons: Everything I stated above.

    Summary: I booked a car from Fox through Expedia.  Expedia's share (I now come to find) was $84.64, yet I was charged this amount in addition to "my share" of $93.99.  Now it's a month after I rented the car, and I received my credit card bill ... read more

  • Good experience at SFO location

    Aug 17, 2008 by
    Rated a Very Helpful Review
    Pros: friendly and patient staff; very competitive rates; open late
    Cons: shuttle, lines at counter take additional time; quality varies depending on location, staff

    Summary: I had heard terrible things about this company, but our experience with them was very positive. We chose this company because for rental cars near the San Francisco Airport, they are much more competitive than other agencies. It was a choice of ... read more

  • Pathetic customer service

    Aug 2, 2008 by
    Rated a Very Helpful Review
    Pros: Cheap
    Cons: Poor customer service, long wait for the car, Not worth it

    Summary: I have had very bad experience in renting the car from Fox Rental on 6/14/2008, 11am, at San Jose Airport. I mentioned 12pm as my approximate rental pickup time, and due to 30 minutes delay with Atlanta-SJC flight, me and my wife reached fox rental ... read more

  • Poor Regard for Customer's Safety

    May 23, 2008 by
    Rated a Helpful Review
    Pros: Cheap.
    Cons: Poorly maintained cars. Little customer service. Poor regard for customer safety.

    Summary: I recently rented a car from Fox via The price was cheap. The car was nice to look at inside and out but I thought I was literally going to die coming back down from the ski hill. When I left the rental yard I didn't have a problem but ... read more


    May 12, 2008 by
    Rated a Helpful Review
    Pros: NONE
    Cons: Deceptive business practices / Lack of Integrity / Poor Customer Service / Theft by Employees

    Summary: Got scammed the second I walked in the door - was told the car I reserved is no longer at that location (San Diego)and given a car much smaller and a down grade, but offered an upgrade at additional $$. the upgrade was a POJ they did switch out vehicles ... read more

  • Excellent

    Feb 14, 2007 by
    Rated a Very Helpful Review
    Pros: Wonderful kind fast...good on everything
    Cons: Car size catagory a little off

    Summary: We reserved a full size car through their website at a rate of $24.50 a day and $10 for the aditional hour. I checked the rate the day before we left, and saw that it went down to $16.50/day and $10 for the hour. Fantastic - so I rebooked it. We arrived ... read more

  • Beware of outrageous rental fees!

    Oct 25, 2006 by
    Rated a Very Helpful Review
    Pros: Cheap online
    Cons: Really expensive "offline" (real life)

    Summary: On our last trip to San Juan, Puerto Rico, we decided to try out this new option that was being offered by Orbitz. We usually go with Budget but considering this was an emergency trip we decided to go with the cheapest one in order to save some money. ... read more

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