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- Express Reviews
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Aug 05 '07
Pros: I cannot think of any!
Cons: Bad Service, do not return calls. Please look for another lender!
Summary: Terrible service. GMAC Misapplied 2 payments, after struggling to get them to rectify that mistake they reported my account past due 120 days. They will not remove it, also charged me late fee's & other fees (1400.00)
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Jan 16 '07
Pros: There is absolutely nothing positive I can say about any involvement with GMAC Mortgage Corporation.
Cons: Terrible organization;, no customer service, bullies, violation of the Real Estate Settlement Practices Act
Summary: GMAC Mortgage "bought" the servicing of my loan. I was informed by my previous lender to no longer make my payments to them but to pay them to GMAC after July 1, 2006. GMAC refused my payments for July, August and September so I made them to the
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Dec 12 '06
Pros: Nothing
Cons: They will try to cheat you!
Summary: Had a six month CD. When it matured they said I did not tell them to deposit my money and rolled the cd over. I called to tell them, dumb me I should have never not gotten it in writting. Now either I wait six more months or pay a 90 day (ie 50%)
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Nov 22 '06
Pros: The customer service people are friendly and speak English.
Cons: Questionable competence.
Summary: My wife and I got a 6-month CD to save for a vacation. Opening the account was unduly difficult. It took them 2 months to debit our checking account of the funds (the first time I can recall a bank taking this long). The reason is that one of their
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Oct 11 '06
Pros: Can't think of a single thing.
Cons: Horrible customer service, long time to get money, nobody cares
Summary: I used GMAC for a construction loan, and that was a huge mistake. They lost paperwork, did now know what was needed, were often rude, and had no concept of customer service. Their method of doing construction loan takes more time than "real" banks, and
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Mar 20 '06
Pros: None
Cons: Lost paper work, had to send numerous times, horrible communication
Summary: I got my mortgage loan through GMAC Mortgage. The day of my closing they came up with three documents that needed to be filled out by my builder and requested the blueprints to be overnighted. After numerous attempts at contacting them and them telling
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