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Game Asylum

Overall store rating:  Store Rating: 2.5
Reviewed by 47 customers
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Showing 1-15 of 53 reviews Page 1 2 3 4 - View all   Next
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Overall Rating:Store Rating: 1.0
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DON'T BUY FROM GAME ASYLUM !!!

by xyzxyz2, Apr 30 '08
I think Game Asylum is a fraudulent operation. I placed an order from their reputable looking website, and even did a web search for problems with them - there were a few which seemed to be related to a particular item around Christmas time, so I ...
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Overall Rating:Store Rating: 1.0
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Horrible products, service, website. AKA: www.ddruniverse.com

by chc91307, Dec 25 '07
Horrible. Horrible products (dance pad not working). Horrible service (broken promises). Horrible website (no phone number). I purchased the DDR software for Wii with extra four extension cables and four non-slip dance pads. I received the ...
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Overall Rating:Store Rating: 1.0
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Horrible customer support, very late delivery.

by erkkah, Dec 14 '07
I placed an order on November 15 for two dance pads. This part worked pretty well, the funds were immediately drawn from my paypal account and I got a confirmation email with a link to a status page. When the status page kept saying "Will deliver in ...
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Overall Rating:Store Rating: 5.0
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Excellent!

by cawlikeacrow, Aug 06 '07
Thanks to a leaky basement, our Playstation 2 power cable got ruined! I found Game Asylum by browsing on the internet and thought I would give them a try.The website is awesome which drew my attention right away! And talk about easy to use! It was like ...
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Overall Rating:Store Rating: 1.0
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Late delivery. Poor response.

by tnk2k, Jul 12 '07
Ordered 2 metal dance pads and some DS game stylus. Received confirmation of order the same day promising "typical" shipping of next day or so. Even threw in a "coupon" code asylumgift as enticement. Was excited until nothing showed up 2 weeks ...
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Overall Rating:Store Rating: 1.0
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PLEASE SAVE YOURSELF THE HEADACHE

by aims07, Jun 29 '07
put in my order on may 13th for a metal dance pad. paid almost $200 and was scheduled to receive it on may 31st. i thought that was a little long but oh well. the packaged was declared damaged my UPS and sent back. they received it back on june 5th. i ...
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Overall Rating:Store Rating: 1.0
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Really bad customer service and delivery speed!!!!

by weiguow, Sep 03 '05
I ordered a DDR metal dance pad (heavy one) on Aug. 22 and I paid $75 for the expedited US shipping (3-5 days as advertised on the website) as I need it for the upcoming party. 5 days passed, I did not get anything. I sent an email to ask if there was ...
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Overall Rating:Store Rating: 5.0
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I received my product in an acceptable amount of time.

by helixwright, Aug 10 '03
Good selection of older gaming supplies. They had what I was looking for. They still have Dreamcas ...
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Overall Rating:Store Rating: 5.0
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Unheard of .com customer service! Impressed!

by rygar342, May 29 '03
WOW!!!!! A .com with a phone number that answers!! I am so impressed with this company that I do ALL of my video game shopping there. I have also recommended them to all of my friends because of the OUTSTANDING customer service!...
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Overall Rating:Store Rating: 5.0
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A pleasure to deal with!

by lotsostuff, May 29 '03
These guys are excellent to deal with. When I ordered several items from them through thier auctions they combined shipping to save me alot of money. Other sellers were not so willing to go out of their way. Very timley email responses. Tonja that...
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Overall Rating:Store Rating: 1.0
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Rather poor in customer service department.

by Klaxon_Oil, Mar 29 '03
I bought a power cord off of one of their many auctions. Waited about a week or two before sending them an e-mail. They sent one back asking who I was and why I was ordering the part. It became a quick study in a matter of moments. They ran out of...
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Overall Rating:Store Rating: 3.0
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Good Selection, Expensive Shipping

by Andyman, Aug 12 '02
I purchased two original, 8-bit Nintendo games from Game Asylum, via their many Ebay auctions. I was satisfied with the product I received, the level of communication, and the speed of the transaction. Game Asylum certainly offers a wide selection and...
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Overall Rating:Store Rating: 1.0
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Very Very Very bad experience!!!!!
by lapsuz,Sep 23 '08
Very bad experience!!!I made an order for my girls's birthday and I didn't receive it at all. It cost me 160$ for nothing. I tried to reach them a couple of times but they always said the same thing. The last time, I sent an email, their inbox
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Overall Rating:Store Rating: 1.0
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My purchase from Game Asylum has been a very bad experience.
by jediadept,May 02 '08
My purchase from Game Asylum has been a very bad experience. Four months into my initial order, I’ve gotten the runaround; I’ve been lied to, and have listened to rude tirades. I still do not have a working version of the equipment I ordered, and am out
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Showing 1-15 of 53 reviews Page 1 2 3 4 - View all Next