HSN.com -- Home Shopping Network Online Store

I ordered the Terry Lewis Woman's Lambskin Blazer. When I tried it on, I noticed the original tags torn off and placed in the pocket, a hole in the other pocket, loose coins jingling inside the lining and perfume around the collar. Do you think someone...

I have shopped HSN many, many times. At first it's a little hard to get, but then you get used to it. This is like any other store. If your product breaks 6 months down the road blame the maker, not the seller. Who else is going to take it back? No ...

My wife ordered a North Western Bell 5.8 GHz Cordless Phone with Caller ID and Answering Machine (HSN Item no.166-420) from HSN.com. Everyone I called could hardly hear me and I could hardly hear them, I doubt that the phone was even a true 5.8 Ghz. This ...

They do not back up there products! I have bought quite a bit from HSN, and have finally decided I have had it. There customer service leaves alot to be desired, and there 30 day return policy is very unfair, especially on their jewelry. Examples are: ...

Got charged twice for high ticket item, sent two, ordered one. Took a long time to resolve. Return policy is misleading. Do not believe you can return something before 30 days if it is less than half full. Don't use it much, or let your family use...

I bought from HSN on 3 different occasions, All items were of low quality. One item had a rebate t ...

On 23 July 2005 I opened a HSN charge account by phone to take advantage of a computer offer and extended service plan in order to pay $50 less for the computer. My order was accepted...On 25 July I checked my account on website and found my orders were ...

I had purchased an expensive iron fron HSN along with the 2 year extended warranty. It went out on me after 2-3 months of use. I called customer service, they told me to contact the manufacturer and I did. The manufacturer wanted all the paperwork on ...

I am so glad I read the Epinions regarding HSN! I was beginning to think there was something wrong with me. Last Xmas was a high ticket one and a lot of our presents were purchased from HSN and HSN on-line. Needless to say, my account reached its limit. ...

As a brand new customer with no history with this company, I find them to be rude, dishonest, and lack any semblance of integrity.I ordered a desktop computer from them using the flexpay option.  My card was immediately billed a ...

I've picked up so many great items from HSN.com and they have been just outstanding. I believe my first purchase with them was a JVC DV camcorder -- their host do a terrific job of describing the product and answering viewers questions. The host appear knowledgeable and enjoy playing with the products to demonstrate the devices special features. Best of all products generally come with all the accessories one would need to really get value for your money. Their customer care is like speaking with a family member or friend. They listen to your concern or issues and aid you as efficiently as possible. The ordering process is simple and straight forward. Delivery of items is almost immediate.product purchases, they don't continue to push other items will you are placing your order, and they don't distribute your personal information to parties outside of their company.

To date I have never had to return any item purchased for any reason whatsoever. Everything has been as expected and lived up to the statements made by the show host at HSN.com.

HSN is great to buy from because of their "FlexPay" plan where you make monthly payments over 3-4 months. They also tend to throw in additional accessories that do not typically come with the retail package.

However, I was very disappointed in my most recent purchase through them -- beware items that they do not actually have in stock or that are shipped directly from the manufacturer! It can take up to 20 business days to process your order and get it in your hands!

Their current online system provides no method of informing you of these delays until after you have made the purchase, and only then if you go to the order tracking screen. HSN Customer Service did not really seem to care about my complaints, and even though I was receiving email responses from a real person, they were very canned and would frequently be the identical message sent twice in a row as if they were just too busy to address the specific (and constructive) complaints I raised.

I have ordered multiple products from HSN and have always been satisfied with customer service, order accuracy, delivery speed, and quality. One of the best features of ordering from HSN is the flex pay. Flex pay allows you to order a product but instead of making one huge payment you get to make multiple payments. This is a wonderful feature when you can't afford the price of the product all at once.

I am not a typical HSN shopper but had a really good recent experience with them. I ordered the Wolfgang Puck Today's Special from Sunday, and just received it this morning. Everything is just as it was presented on the tv, and delivery was even quicker than I thought. They sent me an email where they told me the order had been processed right after purchase. So, sometimes channel surfing on a Sunday night can be productive!

I LOVE HSN! I have bought many things from them and never been disappointed! They have a wonderful return policy refunding your purchase price and original shipping charges. I have sent items back after the 30 day return time and they have still accepted the items. I totally trust this shopping site.