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HSN

HSN

Overall service rating:  Store Rating: 4.0
Reviewed by 1074 customers

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Showing 1-164 of 164 reviews   Back to paged view
Date Rating
Overall Rating:Store Rating: 1.0
 

Defective Products…be warned!

by , Jan 2, 2014 Rated a Very Helpful Review
I do not ordinarily write opinions or respond to surveys however in this case the exception is warranted. I purchased a leather handbag for my wife’s birthday, IMAN leather bag, which she loved (so far so good) until the handle fell off in her ...
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Overall Rating:Store Rating: 1.0
 

Cancelled account for returning too many items. Customer Service and communication poor.

by , Sep 17, 2013 Rated a Very Helpful Review
I am very unhappy with HSN overall. I have bought many many items over the years. The quality on the DG2 clothing and on Jay King Mine Find jewelry has gone down dramatically. Despite many reviews on the HSN website stating poor consistantcy on ...
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Overall Rating:Store Rating: 2.0
 

no realible company!

by , Dec 28, 2012 Rated a Helpful Review
worst company ever! slow shipping and plenty complications to place an order NO RELIABLE company! I bought two Lulu Guinness clutches which I need for new year party on x-mas eve very soon i realize  it will be better place a two days shipping ...
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Overall Rating:Store Rating: 1.0
 

I feel HSN is misleading in the information.

by , Nov 13, 2012 Rated a Helpful Review
Based on the repeated message given for buyers on HSN regarding easy returns, I purchased a ProForm Ellipitical for my husband, who is disabled and needs to used this type of exercise equipment.  When it was delivered and he looked at the picture on ...
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Overall Rating:Store Rating: 1.0
 

Customer service is rude and trained to lie about promotions

by , Nov 1, 2012 Rated a Helpful Review
To whom it may concern, On 10-25-12 I ordered a product called the (Spin Mop) being promoted on the Home Shopping Network. During the televised promotion the announcer made clear that if the order was placed today they would also included a FREE extra ...
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Overall Rating:Store Rating: 1.0
 

horrible shopping experience

by , Oct 8, 2012 Rated a Helpful Review
I just ordered a Bissell Steam Shot cleaner from HSN on TV. I tried to cancel it the next day after I went online and saw one with more attachments at Amazon and Bissell's own website. The one at HSN only had 2 brushes and a hose. And it was a different ...
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Overall Rating:Store Rating: 5.0
 

There's no place like HSN, the best!!!

by , Sep 3, 2012 Rated a Helpful Review
I shop at HSN regularly, and I am extremely happy with their service and the unique items & fashions are like no other.  Fabulous, well-known designers creating special fashions for HSN customers that you will not find elsewhere.  Errors ...
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Overall Rating:Store Rating: 1.0
 

Never do business with HSN

by , Jul 11, 2012 Rated a Helpful Review
I will NEVER deal with HSN again. I purchased a laptop and tablet from them with no problem. Thinking I was one of the lucky ones, this past Friday, I ordered a Tracfone, with Tripple minutes and wifi. I checked every day, thinking I would see shipped ...
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Overall Rating:Store Rating: 1.0
 

HSN SUCKS!!!!

by , May 7, 2012 Rated a Helpful Review
I WILL NEVER buy another thing from HSN!!!!!! I bough a mattress on HSN on April 25, 2012 with a 2-5 day delivery time frame. I knew I was moving on May with so I figured I had it covered. On May 3rd I get a phone call stating that my mattress can't be ...
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Overall Rating:Store Rating: 1.0
 

Never Ever Again!

by , Apr 27, 2012 Rated a Helpful Review
OMG, HSN should be taking off of television, they are one of the worst legal scammer out there. I have never order anything from them before (first and last time). I made a order and was not please with the item, that did nothing like it did on ...
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Overall Rating:Store Rating: 2.0
 

Left high and dry without even a substitue offer.

by , Nov 28, 2011 Rated a Helpful Review
How disappointing to see that on Nov 18 HSN "sold" around 50,000 units of Flipster Cars they cannot deliver.  My order went in at around the 12,000th sale number.  I won't use HSN for a holiday again.  I probably won't use them at ...
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Overall Rating:Store Rating: 1.0
 

WORST SHOPPING EXPERIENCE OF MY LIFE...

by , May 26, 2011 Rated a Very Helpful Review
This place is absolutely ridiculous...  I placed my first order with HSN, for a laptop, last Saturday 5/21/11.  I used the flex pay option.  And, my credit card was billed immediately.Today, Thursday 5/26/11, I received a ...
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Overall Rating:Store Rating: 2.0
 

Ridiculously slow shipping, customer service only repeats what you already know.

by , May 24, 2011 Rated a Helpful Review
I purchased a Today's Special Value (GE E1680W Digital Camera) on May 11th to take with me on a trip on May 21st. After checking for a tracking number for a few days, the order showed up as cancelled. I called them to find out that they needed ...
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Overall Rating:Store Rating: 3.0
 

HSN Does Not Hold True To Their Promises, Misrepresents Themselves As Trustworthy

by , Jan 28, 2011 Rated a Very Helpful Review
This is a review of HSN, the Home Shopping Network. HSN holds a unique place among retail outlets. I would compare HSN to the traveling door-to-door salesperson that, after a moment of character assesment, you've judged trustworthy and ...
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Overall Rating:Store Rating: 2.0
 

Awful. Very User unfriendly shopping experience on line and on phone

by , Nov 15, 2010 Rated a Helpful Review
Tried to buy 20 Hangers on line.  It's taken a day and a half so far.  Now I remember why it's been 3 years since shopping with HSN.  First of all, I couldn't update my address on line.  I Had to call CS.  That was a Big ...
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Overall Rating:Store Rating: 1.0
 

WORST EXPERIENCE EVER

by , Oct 26, 2010 Rated a Very Helpful Review
HSN DID A CREDIT CHECK WITHOUT MY AUTHORIZATION. I ordered a two of the same Acer computers. One went through fine, the other I had to cancel because they were out. I then went back on the site and ordered a different Acer computer. I got a call the next ...
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Overall Rating:Store Rating: 1.0
 

Very Poor Customer Service

by , Oct 13, 2010 Rated a Helpful Review
I recently placed an order online for a Sony Reader and received confirmation that the order was placed and the date my product should arrive.  I waited for it to arrive and when it didn't arrive on the date it was supposed to, I called customer ...
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Overall Rating:Store Rating: 1.0
 

HSN NEEDS NEW RETURN POLICY

by , Jul 2, 2009 Rated a Helpful Review
We ordered king size sheets from HSN but received queen size sheets.  The sheets were on sale for $39.95.  We had a 15% coupon code but it didn't apply to the sale item.  Don't get me wrong, $39.95 for sheets is a very good price if they ...
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Overall Rating:Store Rating: 1.0
 

POOR CUSTOMER SERVICE

by , May 3, 2009 Rated a Helpful Review
VERY DISAPPOINTED WITH HSN. We have purchased several items from HSN over the past ten years, but after our last experience, we WILL NOT SHOP WITH THEM AGAIN. We ordered a treadmill from them and have yet to see it. Their excuse is that because it is a ...
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Overall Rating:Store Rating: 5.0
 

TIPS for happy purchases from HSN, a great company!

by , Apr 26, 2009 Rated a Helpful Review
Delivery Speed is amazingly quick.  Orders have always been accurate, customer service is so great it is why i keep coming back for more...they will fix any situation unlike QVC.  Returns are extremely easy using the enclosed paid ...
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Overall Rating:Store Rating: 1.0
 

Internet Fraud with HSN? I see 4 Red Flags!

by , Apr 20, 2009 Rated a Very Helpful Review
As a brand new customer with no history with this company, I find them to be rude, dishonest, and lack any semblance of integrity.I ordered a desktop computer from them using the flexpay option.  My card was immediately billed a ...
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Overall Rating:Store Rating: 1.0
 

A Nightmare!!

by , Mar 29, 2009 Rated a Helpful Review
I thought this was a perfect way to buy a product with the flex pay plan and no interest. I ordered a 60" DLP tv. They told me the estimated date of delivery was on or around April 4. I called on March 20 to cancel the order because i wanted to order ...
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Overall Rating:Store Rating: 5.0
 

No more television HSN.com

by , Jan 14, 2009 Rated a Very Helpful Review
HSN The Home Shoppers Network on line store is just like shopping from your television only easier. The reason that I first tried shopping at the HSN Home Shoppers Network on line store is because I get bored watching television and waiting for each item ...
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Overall Rating:Store Rating: 1.0
 

Stay away from HSN. They have VERY poor customer service

by , Sep 22, 2008 Rated a Helpful Review
HSN customer service is crap. Don't bother with these clowns if you expect any satisfaction. Their CS reps are rude, and will hang up on you. I have been trying for 2 months and 6 phone calls to CS to get an issue resolved, to no avail. They keep saying, ...
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Overall Rating:Store Rating: 2.0
 

HSN.com

by , Jul 24, 2008 Rated a Very Helpful Review
The HSN.com site, also known as The Home Shoppers Network on line store was a disaster for us. We ordered a bunch of items only to be delayed, put off, be rude to and more. I really had a bad experience with the HSN.com site. I felt I had to share the ...
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Overall Rating:Store Rating: 1.0
 

Customer Service is horrible - don't expect much

by , Dec 17, 2007 Rated a Very Helpful Review
I placed an order on HSN and experienced horrible customer service. I placed my order and expected delivery date was Dec 24th. When I called to have the shipping address changed, they told me I needed to cancel the entire order itself. So I did and ...
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Overall Rating:Store Rating: 4.0
 

HSN did right by me

by , Nov 28, 2007 Rated a Very Helpful Review
After shopping online, and checking out all the deals available, I finally settled on HSN for the purchase of two Irobot cleaning robots - a Scooba for the kitchen floors, and a Roomba for the rest of the house. HSN had the best deals available, free ...
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Overall Rating:Store Rating: 4.0
 

Good customer service

by , Sep 9, 2007 Rated a Helpful Review
I ordered a Fantom vacuum cleaner from HSN and it died a year later. I discovered that the 2 year warantee was void because fantom went out of business. However I contacted HSN to complain and they send me a settlement check for 75% of the purchase...
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Overall Rating:Store Rating: 5.0
 

AWESOME ALWAYS BEEN GREAT EXPERIENCE

by , Aug 19, 2007 Rated a Helpful Review
HSN has the best customer service of any shopping network on the air in my opinion. If your looking for really BAD customer service then you simply must try Shop NBC they will not let you down for a truly bad experience with their idea of a customer ...
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Overall Rating:Store Rating: 1.0
 

BAD Customer Service - HELLO - Is Anybody Home???

by , Aug 18, 2007 Rated a Helpful Review
I was recently shopping for a piece of Anniversary Jewelry. For several days I browsed all the Shopping Networks and the retail sites like Macy's, JC Penney, Ross-Simons and Fortunoff. HSN had a nice ruby ring at a reasonable price. I had narrowed ...
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Overall Rating:Store Rating: 1.0
 

Won't be ordering again -- their word is WORTHLESS.

by , Jul 5, 2007 Rated a Very Helpful Review
I purchased a pressure washer from them some months ago, having ordered from them before, and had no problems. Well -- that changed. The washer did a great job -- for about an hour. I turned it off for awhile, and came back out to use it again. About ...
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Overall Rating:Store Rating: 4.0
 

I'm Typing My Review With HSN Computer ~ Thanks For All My Toys!~

by , Mar 30, 2007 Rated a Very Helpful Review
Thank You For All The Goodies Over The years! I am an old HSN customer. Sometimes I just click it on to see the host because most of them been there for years and are truly a delight to watch while they sell their products. Many times there is ...
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Overall Rating:Store Rating: 1.0
 

Phone # & names for the problems which will arise

by , Nov 28, 2006 Rated a Helpful Review
I label myself as "the laziest woman in the world" which is not necessarily pejorative - rather, it means I find the fastest, most efficient way to do things. Shopping at HSN is not one of them. Amazon, QVC, Zappas, other internet sites - but NEVER HSN. ...
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Overall Rating:Store Rating: 1.0
 

HSN DOESN'T CARE...

by , Mar 16, 2006 Rated a Helpful Review
I bought a Gateway computer on HSN. It was not operating correctly on arrival. Error messages and weird noises. Called Gateway and they walked me thru reinstalling memory cards that they determined came loose during shipping. Within a few days there ...
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Overall Rating:Store Rating: 1.0
 

Shipping cost outrageous. Four calls and two months missing items have not been received.

by , Jan 15, 2006 Rated a Very Helpful Review
On Nov 7 I ordered four different bedding items and received them on Nov 11. Was shocked to see that each item was shipped in different boxes, therefore, a shipping charge of $8.95-10.95 for each item. The shipping charge seemed unrelated to weight or ...
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Overall Rating:Store Rating: 1.0
 

Still no response to my letter of complaint.

by , Sep 19, 2005 Rated a Helpful Review
On 23 July 2005 I opened a HSN charge account by phone to take advantage of a computer offer and extended service plan in order to pay $50 less for the computer. My order was accepted...On 25 July I checked my account on website and found my orders were ...
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Overall Rating:Store Rating: 3.0
 

You get what you pay for

by , Jul 24, 2005 Rated a Helpful Review
I have shopped HSN many, many times. At first it's a little hard to get, but then you get used to it. This is like any other store. If your product breaks 6 months down the road blame the maker, not the seller. Who else is going to take it back? No ...
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Overall Rating:Store Rating: 5.0
 

HSN is better than most

by , Jul 19, 2005 Rated a Very Helpful Review
I've spent about $5000 at HSN in the past 18 months. I gave them my email address and they send me confirmations, order status reports, shipping reports and tracking numbers if it is applicable. As with any on line purchase, you have to take the ...
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Overall Rating:Store Rating: 3.0
 

Shopping at HSN is ok, if your not looking for the best quality.

by , Apr 18, 2005 Rated a Very Helpful Review
I have purchased many products from hsn. Some items I am satisfied with, other things I returned. I had no problem as long as you follow the return policy. The site does refund your money. The average delivery time is 7-10 days and if longer it will ...
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Overall Rating:Store Rating: 1.0
 

Not recommended. Horrible customer service and terrible extended warranty program.

by , Feb 27, 2005 Rated a Helpful Review
Ordered a ROOMBA floor vacuum from HSN, at the same time purchased a 2 year extended warranty from HSN. After 6 months the ROOMBA broke, and I called the extended warranty service number. I was told that it they would send out a prepaid package for the ...
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Overall Rating:Store Rating: 2.0
 

Frustrating

by , Feb 21, 2005 Rated a Helpful Review
They do not back up there products! I have bought quite a bit from HSN, and have finally decided I have had it. There customer service leaves alot to be desired, and there 30 day return policy is very unfair, especially on their jewelry. Examples are: ...
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Overall Rating:Store Rating: 2.0
 

Be CAUTIOUS OF 'QUALITY IRONS', THEY'RE NOT WHAT THEY SAY

by , Jan 16, 2005 Rated a Helpful Review
I had purchased an expensive iron fron HSN along with the 2 year extended warranty. It went out on me after 2-3 months of use. I called customer service, they told me to contact the manufacturer and I did. The manufacturer wanted all the paperwork on ...
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Overall Rating:Store Rating: 1.0
 

Shoddy Products Are Typical of HSN. Avoid Them By All Means!

by , Oct 24, 2004 Rated a Helpful Review
My wife ordered a North Western Bell 5.8 GHz Cordless Phone with Caller ID and Answering Machine (HSN Item no.166-420) from HSN.com. Everyone I called could hardly hear me and I could hardly hear them, I doubt that the phone was even a true 5.8 Ghz. This ...
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Overall Rating:Store Rating: 1.0
 

HSN CUSTOMER SERVICE IS RUN BY " DROIDS"...

by , Sep 20, 2004 Rated a Helpful Review
I am so glad I read the Epinions regarding HSN! I was beginning to think there was something wrong with me. Last Xmas was a high ticket one and a lot of our presents were purchased from HSN and HSN on-line. Needless to say, my account reached its limit. ...
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Overall Rating:Store Rating: 5.0
 

A Smorgasbord of Gold & Silver Delight

by , Mar 25, 2004 Rated a Very Helpful Review
Think jewel-toned colors and classic style. Dream of white gold, perfect white pearls, and precious gemstones. From lovely baubles for ladies to handsome watches for men, HSN.com may not be the first jeweler that comes to mind when you’re in the ...
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Overall Rating:Store Rating: 3.0
 

HSN do your homework first and read reviews before purchasing items

by , Jan 5, 2004 Rated a Very Helpful Review
BEWARE: Ultrex Convection Oven potential buyers!! BEWARE: Fanton Cyclonic Vacuum (Bagless) I have been a HSN shopper on and off since the days of "Tuttie" almost 20 years ago. I have seen quite a few of those early hosts still on the air, some ...
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Overall Rating:Store Rating: 5.0
 

Great Deals, Great Customer Service, Quick Delivery, No Hassle!!!

by , Aug 12, 2003 Rated a Very Helpful Review
I've been watching HSN TV for years and always been happy with their products and service. Now ...
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Overall Rating:Store Rating: 3.0
 

It wasn't pitched by a celebrity but I still got a great deal at HSN.com!

by , Jul 12, 2003 Rated a Very Helpful Review
Ok, I must start out with the fact that I know VERY little about the actual Home Shopping Netwo ...
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Overall Rating:Store Rating: 1.0
 

Avoid HSN at all costs...

by , Jun 16, 2003 Rated a Helpful Review
I found what I thought would be a wonderful little birthday gift for my girlfriend (sites like these ...
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Overall Rating:Store Rating: 1.0
 

Shop elsewhere

by , Jun 15, 2003 Rated a Helpful Review
I bought from HSN on 3 different occasions, All items were of low quality. One item had a rebate t ...
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Overall Rating:Store Rating: 2.0
 

Frustrating - Waste of Time!

by , May 6, 2003 Rated a Very Helpful Review
HSN SHOWS a lot of great items -- however, getting them is another story! I have given them the benefit of the doubt several times, and the majority of the times, I have been disappointed. I've ordered items and waited nearly a month to receive...
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Overall Rating:Store Rating: 2.0
 

Risky and misleading.

by , Feb 11, 2003 Rated a Helpful Review
Got charged twice for high ticket item, sent two, ordered one. Took a long time to resolve. Return policy is misleading. Do not believe you can return something before 30 days if it is less than half full. Don't use it much, or let your family use...
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Overall Rating:Store Rating: 3.0
 

Use them ONLY if they have the best price including shipping.

by , Jan 18, 2003 Rated a Very Helpful Review
Interesting items but watch those shipping fees!

I purchased my kids a PlayStation 2 because I wanted to upgrade from VHS tapes to DVDs, and they wanted to replace their Nintendo 64—a PS2 would solve both problems. The problem was,...
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Overall Rating:Store Rating: 1.0
 

I ordered the Terry Lewis...

by , Dec 8, 2002 Rated a Helpful Review
I ordered the Terry Lewis Woman's Lambskin Blazer. When I tried it on, I noticed the original tags torn off and placed in the pocket, a hole in the other pocket, loose coins jingling inside the lining and perfume around the collar. Do you think someone...
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Overall Rating:Store Rating: 3.0
 

It's fun!

by , Nov 9, 2002 Rated a Very Helpful Review
I watch HSN on TV, and if I see something interesting on TV, I visit their online shop for more details and info about the products. I have purchased this(using right now) internet appliance at $300.(with printer) last year, then ordered a quilt(bed...
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Overall Rating:Store Rating: 3.0
 

Home Shopping Network online - They blew me off!

by , Sep 12, 2002 Rated a Very Helpful Review
“Do you want your skin to glow?” Well, you can get Serious Skin Care Trio RIGHT NOW on HSN online linked right to the television channel broadcast. The TV channel does lose something in the translation to the computer with that small pop-up screen and...
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Express Reviews
Overall Rating:Store Rating: 4.0
 
awesome service hsn host and details of products and customer service .
by ,Dec 16, 2013
(Show)
Purchased the new No! NO! Pro 3 Deluxe. So far 4 stars . Took all my fine hair on face and arms off first 2times . Had me sold from there. Working on legs now. Doesn't hurt, burn, irritate my skin . Love the lotion comes with it. Can't say enough about
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Overall Rating:Store Rating: 1.0
 
very bad business and you did not refund my hard earned money
by ,Sep 1, 2013
(Show)
hoover vac went bad and i still had to pay for it. Bad business hsn. will not buy from you
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Overall Rating:Store Rating: 1.0
 
The brush off approach if you have an issue
by ,Jun 25, 2013
(Show)
I used to think HSN was great, but after my recent experiences, not so crazy about them.  After using a eye make up product to extend lashes I bought from them, I got a severe eye infection that required 4 months of intense treatment to cure. After
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Overall Rating:Store Rating: 1.0
 
Sold us an obsolete product and would not take it back
by ,Jun 24, 2013
(Show)
My wife purchased a tablet fom HSN to give me for Fathers Day.  When I rec'd the gift I realized that it was an obsolete model, and my wife had paid HSN $50 more that the new model list price.  Because my wife waited for Fathers Day we missed
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Overall Rating:Store Rating: 1.0
 
Deceitful practic of claiming 'sold out' and upping price next day
by ,Jun 11, 2013
(Show)
HSN had weekend "showstopper" Wolfgang Puck oven.  Tried to purchase on Sunday afternoon -  site says 'sold out' so couldn't purchase.  Two days later, same oven offered up for $50 more plus shipping so NOT 'sold out.'  Deceitful
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Overall Rating:Store Rating: 1.0
 
good product awful service!
by ,Apr 27, 2013
(Show)
They told me I was getting an extended warranty for a gateway laptop, when the lap top messed up I call and they tell me I didn't pay 100$ for an extended warranty I paid for viper...WTF viper is 20$ at most retail stores!!! Plus it hasn't even been a
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Overall Rating:Store Rating: 1.0
 
Complicated return policy - way over priced
by ,Dec 21, 2012
(Show)
I ordered a Samsung home theatre system (HT-4500) and received it yesterday. I went to Best Buy today to pick up some accessories and noticed that the same model number that I had purchased from HSN looks completely different from the model at Best Buy.
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Overall Rating:Store Rating: 1.0
 
Overcharged late shipping
by ,Nov 18, 2012
(Show)
I ordered two mattress pads and was charged almost 13.00 for "shipping". 7 days later UPS still does not have the package and I will not receive the items in time. UPS would charge about $5.00 for shiopping and HSN pockets the rest. I will need to go out
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Overall Rating:Store Rating: 1.0
 
I've never experienced such bad customer service as hsn in my LIFE!!
by ,Nov 4, 2012
(Show)
HSN has got to be the most horrible shopping experience EVER!!!!!!!  I could go ON and ON but mostly I just never want to deal with those people EVER AGAIN.  Now I'm working on closing out my account(s) and that is another giant
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Overall Rating:Store Rating: 1.0
 
HSN is for Idiots
by ,Oct 14, 2012
(Not Yet Rated)
People who buy from the HSN are idiots. But I can't blame them.This sort of thing comes from upbringing. Their parents were idiots
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Overall Rating:Store Rating: 5.0
 
Wonderful
by ,Sep 5, 2012
(Show)
HSN is wonderful. I buy alot and they are friendly, courteous and they are customer service people.  I read the reviews about a product before I buy it so I'm not in for any surprises.  The items I buy are quality and I love them
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Overall Rating:Store Rating: 1.0
 
terrible
by ,Jul 30, 2012
(Show)
Never again will i shop on HSN. I had two items i had ordered on auto-ship. What a racket that is! I went online and canceled the two items. well somehow only one got canceled and i received one of the item again. Well i didn't have time to return
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Overall Rating:Store Rating: 1.0
 
terrible customer handling of situation
by ,Jul 28, 2012
(Show)
ordered an  item  ... hsn was  delivering  it  to an old address. called  to let  them know  ... they could not  stop  the  delivery  . told me to wait  to see if  item was going to be
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Overall Rating:Store Rating: 1.0
 
Never will do business with HSN again
by ,May 12, 2012
(Show)
HSN doesn't live up to it's word when they tell you, if you don't like it, you can return it. I bought some items from HSN, and one of the items they told me i return it.  if i cant return it, then why say if we dont like it, then return it. dont
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Overall Rating:Store Rating: 1.0
 
Don't Trust HSN -- Prices can be a Rip-Off
by ,Mar 28, 2012
(Show)
We bought a sewing machine. Was supposed to be a real special deal on a hard to get item. Then our local fabric store advertises the same item for $30 less. We asked HSN about it and was told, basically too bad. They certainly imply they have the best
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Overall Rating:Store Rating: 1.0
 
IMPATIENT COSTOMER SERVICE REP'S
by ,Mar 24, 2012
(Show)
Ordered product could not get customer service rep to slow down and listen to what I was telling her about the name on the card and how it has to appear to be billed correctly. She finally said it went through and gave me my confirmation. The product
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Overall Rating:Store Rating: 0.0
 
Naver Again
by ,Feb 4, 2012
(Show)
Of the last three orders with HSN two were back ordered. They even promised on air to do what was necessary to fill orders for larger size
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Overall Rating:Store Rating: 1.0
 
HSN Terrible Customer Service
by ,Jan 23, 2012
(Show)
HSN has great products at wonderful prices. However, their customer service is the worst. I had a problem with my address not being validin their system when trying to order a bed. Even though I've ordered with them before and received my package, my
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Overall Rating:Store Rating: 1.0
 
stupid shipping structure
by ,Nov 16, 2011
(Show)
The most ridiculous shipping structure I have ever come across.  First, UPS gets your package, and you get a tracking number.  Great!  Then,  suddenly,  your package seems to have been delivered.  But not to you.  After
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Overall Rating:Store Rating: 1.0
 
Never again in this lifetime...
by ,Oct 5, 2011
(Show)
Return policy is not to be believed.  They state items under 5 lbs. can be returned for $6.95 and those over 5 lbs for $8.95.  This only works if the item you ordered comes directly from them.  The majority come from outside vendors. 
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Overall Rating:Store Rating: 3.0
 
I will never buy anything from them again, all they want is the money!
by ,May 17, 2011
(Show)
Between the company NextBook and HSN, they are both full if it. The nextbook is a piece of crap that dous not hold a charge, download any books fast-or even slow- and customer service from both sucks. Next book has about 2 people in customer service who
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Overall Rating:Store Rating: 1.0
 
HORRIBLE
by ,Mar 29, 2011
(Show)
HORRIBLE FEEDBACK POLICY!I ordered an item which cost $268 and upon its arrival, it did not live up to the description by the sales pitch diva.  She also stated during her "live performance" there were hundreds of positive reviews for the
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Overall Rating:Store Rating: 1.0
 
VERY BAD
by ,Mar 7, 2011
(Show)
DO NOT SHOP HERE. I orderd a Dyson, it was sent to someone else. I never recieved it, they returned my deposit because I was right and they have now turned me over to collection for the balence of something they know I didn't get. You can't
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Overall Rating:Store Rating: 1.0
 
Think Twice Before Buying at HSN I had a bad experience with them.
by ,Feb 11, 2011
(Show)
I bought a NEXTPAD, when in 3 or 4 days after I get a phonecall saying that my order was going to arrive in no less than 30 days, I bought it for my 10 year old niece for her birthday, and need it in less than 15 days. When I called they said that it was
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Overall Rating:Store Rating: 1.0
 
Horrible Shopping Network -
by ,Feb 7, 2011
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Terrible! Just awful! I had to place the order for my cell phone 3 seperate times, and each time it was cancelled due to "vendor issues" yet they kept saying every single time I called "We have them in stock, or they would not be offered on the
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Overall Rating:Store Rating: 5.0
 
Great Store
by ,Nov 13, 2010
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I have shopped a lot at HSN. Never had a problem with any item I have purchased. When I did return something that I just didn't like (product was ok just personal preference)it was very easy and I received my money back in a timely manner. Would
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Overall Rating:Store Rating: 1.0
 
Victoria Weick does not guarantee her jewelery nor does HSN without paying more money.
by ,Oct 18, 2010
(Not Yet Rated)
 I purchased a Victoria Weick ring. Supposedly quality item with a large pink sapphire stone.  I was getting something out of my jewelry box and happened to open the box with the Victoria Weick ring in it.  I had never worn the
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Overall Rating:Store Rating: 2.0
 
HSN sucks
by ,Sep 17, 2010
(Not Yet Rated)
HSN ran a special on the new Cricut machine.Ordered mine at 3 in the afternoon.At midnite they were still selling this machine.The next day i recieved an email that this item was backordered.Here it is two days later and they still have this machine on
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Overall Rating:Store Rating: 1.0
 
Poor product, poor service and unkept promises. Never shop here again!
by ,Apr 17, 2010
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Bought an Everly Originals portrait package, then they went out of business before product delivery. The customer service rep. first said that they would refund me. Then, after three more calls they said that it wasn't their problem and refused to refund
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Overall Rating:Store Rating: 1.0
 
HORRIBLE!
by ,Mar 18, 2010
(Not Yet Rated)
This makes my 4th order for this company. I have all my stuff shipped to my work addresss. Keep in mind I said my 4th order..... The ohter 3 items came to my work address so why not this one........dont try having something shipped to a different address
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Overall Rating:Store Rating: 2.0
 
SLOW AND EXPENSIVE SHIPPING
by ,Feb 8, 2010
(Not Yet Rated)
Shipping slow as molasses and way too expensive to be sooooooo slow!!!!!  HSN should not be charging a shipping fee for every single item, especially if all the items arrive in the same box.  AND, if they are going to charge such HIGH prices
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Overall Rating:Store Rating: 2.0
 
First time ordered from HSN my last if I don't recieve the computer
by ,Jan 22, 2010
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Ordered a computer the other day . Got a confirmation e-mail.  Got a phone call that I needed to call them to verify my flex pay account.  I called them and they gave me a hassle cause  i was on my cell phone instead of my home phone. I
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Overall Rating:Store Rating: 5.0
 
LOVE the Deals & Savings!
by ,Jan 10, 2010
(Not Yet Rated)
I love HSN! I use a site to get CASH BACK too!  I've been a member for 2+ years.  It's FREE!  You simply go thru the site first and click on HSN from there.  Your purchases will be tracked and you'll get CASH BACK!  Try it
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Overall Rating:Store Rating: 1.0
 
Beware SPAM from HSN's Partners
by ,Dec 29, 2009
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Placed an order with HSN years ago, and subsequently unsubscribed from all marketing emails from them.  Then this fall, I begin receiving SPAM from Lucky Magazine at the unique email address I had originally provided HSN.  Was not amused at all
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Overall Rating:Store Rating: 1.0
 
Poor quality--Terrible Customer Service
by ,Sep 18, 2009
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Bought several Heidi Daus jewelry items from HSN.  Stones were either missing or fell out soon after wearing them.  HSN Customer Service refused to return my money or tell me where to get them fixed.  This DESPITE written agreement
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Overall Rating:Store Rating: 1.0
 
Problems with debit card information thesft.
by ,Aug 28, 2009
(Show)
My debit account information has been stolen twice when using the online service. Not sure if I am the only one, but be sure to check your bank account for suspicious purchases when ordering through the website.  I have had fraud issues only twice
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Overall Rating:Store Rating: 1.0
 
S C A M !!!
by ,Jul 25, 2009
(Show)
Quick turnaround, poor quality products, no helpful customer service, phone number given for warranty, absolutely no help at all, professionals at taking advantage of the general public. I would not recommend HSN to
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Overall Rating:Store Rating: 1.0
 
Customer Service is Terrible - HSN Doesn't care if product is bad!
by ,May 17, 2009
(Not Yet Rated)
I bought an expensive leather Sharif bag on sale at HSN and 2 months later the handle fell off!  Unfortunately, I hadn't used the bag very much after I bought it and the return has expired.  I contacted their customer service department and
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Overall Rating:Store Rating: 1.0
 
Hard to unsubscribe from mailing list
by ,Feb 9, 2009
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I wanted to unsubscribe myself from their mailing list.  The website and service was terrible and made it impossible to unsubscribe from mailing list without calling them up.  I did not have an account with them, so i am unsure why i was
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Overall Rating:Store Rating: 2.0
 
Exorbant shipping and crazy billing procedures
by ,Oct 10, 2008
(Show)
Had to have order shipped to a friends address because for some reason my home address is blocked and they wont ship items to my address. Shipping is just absurd. I ordered 8 items in 1 order but was charged as if I had made 8 seperate orders. I paid
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Overall Rating:Store Rating: 2.0
 
Horrible experience. Home Shopping Network misrepresented the shipping terms.
by ,Jul 28, 2008
(Show)
Overall, I was quite unhappy with my experience using the Home Shopping Network. I ordered a garage fan for my father's birthday, and confirmed with Customer Service that the fan would be delivered in 3 days if I paid an additional $40 for shipping. The
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Overall Rating:Store Rating: 1.0
 
Don't shop HSN! Horrible Company!
by ,Feb 22, 2008
(Show)
I am so very disappointed with this company and its policies. I recently purchased 2.6ct Moissanite and Genuine Ruby Round 3-Stone 14K Ring SIZE 5 order# 460187537. The company would not send it to me because they could not verify my address. I lease
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Overall Rating:Store Rating: 5.0
 
Very satisfied with HSN
by ,Dec 24, 2007
(Show)
I have purchased many, many, many items from HSN. I have never ever had any problems with receiving or returning items(which has only been maybe once or twice out of 5 or 6 years). They deliver quickly, customer service has always been great and am
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Overall Rating:Store Rating: 1.0
 
!!!!TERRIBLE EXPERIENCE!!!!! HSN Shopping, ICON Health & Fitness
by ,Dec 14, 2007
(Not Yet Rated)
!!!!TERRIBLE EXPERIENCE!!!!! I purchased a ProForm 565 Cardio Coach Treadmill from HSN. This was a direct ship item from the vendor. What was delivered was not a new unopened treadmill, but was an item that was delivered broken, and appeared to have been
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Overall Rating:Store Rating: 1.0
 
the delivery was quick
by ,Oct 5, 2007
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I purchased a Room Solutions product a down top Feather Bed and pillow set on august 1,2007 I would NOT recommend this as the feathers are all over the mattress and the floor,and they are picky also.I do not consider this Feather Bed a good deal at
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Overall Rating:Store Rating: 1.0
 
Be warned you pay to return their mistakes !!
by ,Sep 14, 2007
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I will never shop at HSN again. They shipped me the wrong item yet I had to pay to return it; it was their mistake they should pay to return it. Also, the customer service agents were rude, non-caring and inconsiderate. My time is worth more then the
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Overall Rating:Store Rating: 4.0
 
Easy to browse and easy check out
by ,Aug 12, 2007
(Show)
HSN has gotten better...Prices are decent and they employ a lot of Floridians in the Tampa area of Florida where they are based....You have a 30 day guarantee but the networks will drop you if you have a high return ratio...Never happened to me thank
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Overall Rating:Store Rating: 1.0
 
Very poor customer service and impossible to reach for problems with merchandise.
by ,May 25, 2007
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I started shopping with HSN many years ago and thought they were customer friendly, until I returned some shoddy merchandise and did not receive an order. HSN plays the blame game...blaming the customer and being unavailable or unreachable whenever
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Overall Rating:Store Rating: 1.0
 
Critical information is not mentioned !! Be very very careful !!
by ,Apr 7, 2007
(Show)
I recently, March 2007, ordered a 'steam vacuum' from HSN, but the Hoover SteamVac LS does not have a water heating element and thus can not make steam !! This is a HUGE deception, and certainly critical information that the seller, HSN, should have
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Overall Rating:Store Rating: 5.0
 
Home Shopping Network - Brings their home to your home
by ,Jan 4, 2007
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I've aquired plethora of great items from HSN.com, they have been outstanding. Their host perform terrifi cly describing products and answering viewers questions. Host appear knowledgeable and enjoy demonstrating the products and
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Overall Rating:Store Rating: 1.0
 
ABSOLUTELY HORRIBLE
by ,Dec 19, 2006
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Purchased a Multi-tool Rotary Cutter Item: 436-445. DID NOT WORK AT ALL!!!!!!!!!!!!! Not just my opinion, 99% of the reviews on their site said so as well. Should have checked the reviews first; was bamboozled by the demo. Showed the tool cutting glass
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Overall Rating:Store Rating: 2.0
 
POOR CUSTOMER SERIVCE/QUALITY CONTROL
by ,Sep 24, 2006
(Show)
HSN has POOR quality control! They treat their loyal customers OOORLY. No one cares about good service anymore. For a month, I've been trying to get a replacement for a tube of hand cream. The Double Latte moisturizing cream I bought grew black mold!
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Overall Rating:Store Rating: 1.0
 
Horrible
by ,Sep 15, 2006
(Show)
HSN is the worst. I placed a jewelry order in my name had it shipped to my husband at our house in WY. My credit card info is from my secondary home in Calif. Since they said they could not verify that I live in WY even though they ask you if your ship
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Overall Rating:Store Rating: 1.0
 
HORRIBLE CUSTOMER SERVICE
by ,Sep 6, 2006
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HORRIBLE HORRIBLE experience with this company. They sent me the wrong product and spent hours on the phone basically telling me that they could do nothing about it. I have never written a review about anything and I seriously want to call the better
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Overall Rating:Store Rating: 1.0
 
HSN has absolutely NO customer service and doesn't care if a family member dies.
by ,Aug 8, 2006
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My mother had been a loyal customer of both HSN and QVC. Unfortunately my mother recently passed away so we had to cancel her accounts at both of these stores as well as other store accounts. Every store account, including QVC, handled the cancellation
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Overall Rating:Store Rating: 1.0
 
I'm very unhappy with HSN. They canceled my order without letting me know about it.
by ,May 31, 2006
(Show)
I am very unhappy with HSN.com. They canceled my order without letting me know about it, plus when I sent out an email with a question to customer service instead of answering my question I have got a response - "call to customer service"!!! Why would
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Overall Rating:Store Rating: 1.0
 
Absolutely Terrible Experience
by ,Apr 7, 2006
(Show)
I will NEVER shop at HSN again--I purchased a ProForm Treadmill in late February which was delivered to my home broken. Even though my account was charged immediately and they delivered the product within 10 days, when I tried to return the treadmill it
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Overall Rating:Store Rating: 1.0
 
Avoid, Avoid, Avoid...
by ,Apr 3, 2006
(Show)
Terrible service! Everything was fine until I tried to get my product fixed on their no questions asked- 100% coverage Protection Plan. Turns out 100% parts and labor doesn't include the rechargeable battery that came with my product (Roomba). The
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Overall Rating:Store Rating: 1.0
 
Home Shopping Network: Don't go there!!!
by ,Mar 7, 2006
(Show)
Ordered Bravetti Microwave convection oven on 2/12/06. Used it as microwave for a couple of days and then the turntable died. Using it with an inoperable turntable resulted in food burned in one section. According to the carton the oven weighs 25.2
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Overall Rating:Store Rating: 1.0
 
HSN IS UNCONSCIONABLE!!!!
by ,Feb 23, 2006
(Show)
HSN IS DISGRACEFULLY UNCONSCIONABLE!My son is going through CHEMO.I had ordered a pricey beadspread,pillows and window treatments. i did not have the time to open the order immediately ( was traveling back and forth from NJ to TN )A few weeks later when
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Overall Rating:Store Rating: 1.0
 
Will NOT shop here again... HSN does not stand behind anything they promise.
by ,Feb 9, 2006
(Show)
Customer Service at HSN is sorely lacking. Customer Service supervisors are rude and not at all professional. Even when presented with clear evidence of error on their part, HSN will not take responsibility. It takes many, many phone calls to get any
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Overall Rating:Store Rating: 2.0
 
a place where the client is always wrong & customer no-service is their standard
by ,Jan 17, 2006
(Show)
very poor customer service! Sales people hype everything, often misrepresent then customer service fails to stand behind the on-air description. Many of their products are definitely inferior and barely outlast the 30 days. But, you'd better not want
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Overall Rating:Store Rating: 1.0
 
traumatizing, abusive and untrustworthy company
by ,Jan 7, 2006
(Not Yet Rated)
I bought a Gateway computer from HSN on Dec. 23, 2005 and called the order from my cell phone. I called the next day to verify when the item would be shipped, and they could not find my name, nor a record that an order had been taken. In the next three
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Overall Rating:Store Rating: 5.0
 
Fast Shipping, Great Products, HSN ROCKS!
by ,Dec 30, 2005
(Show)
I placed 5 orders on December 20th. ALL of my packages arrived on time for Christmas and in perfect condition. HSN.com continues to be one of my favorite places to shop. Simple, fast, decent prices and friendly customer service. A+. Thanks,
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Overall Rating:Store Rating: 1.0
 
Cheesy, cheesy, cheesy
by ,Dec 26, 2005
(Show)
I have had so many problems here I wouldn't have time to list them all. Orders incomplete, wrong items received, items never delivered, things broken, credit cards held hostage for over a month, phone calls asking about orders placed months ago. A family
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Overall Rating:Store Rating: 1.0
 
ROTTEN
by ,Dec 21, 2005
(Show)
Incredibly poor service. I placed an order on 12/2, kept my eye on the tracking link, no information available. Called customer service, they told me I needed to contact UPS. Contacted UPS, they had not received the shipment yet from HSN. Called customer
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Overall Rating:Store Rating: 1.0
 
Worst experience I ever had.
by ,Dec 12, 2005
(Show)
HORRIBLE! I was told shipment was in process and will be delivered around 12/11. On 12/12, I was told it has not been processed and no guarantee for Xmas. In fact, no way for Xmas. The supervisor says I cannot cancel my order unless it is within 24
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Overall Rating:Store Rating: 5.0
 
Trusted intercontinental shopping experience
by ,Dec 11, 2005
(Not Yet Rated)
Very nice and good range site, I liked buying from it. I had bought a gift from Qatar to USA, hundreds of Miles aways and fully trusted them, never let me down.
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Overall Rating:Store Rating: 5.0
 
Would gladly shop there again. No problems encountered. Always experienced excellent and polite represenatives.
by ,Dec 5, 2005
(Show)
I have shopped HSN for about 10 years now. My experiences with them have been fine. Once, about 5 years ago, I ordered a pair of earrings which I never received. When I called customer service they said they had been sent out sometime ago. Bottom
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Overall Rating:Store Rating: 1.0
 
They don't stand behind their products
by ,Dec 2, 2005
(Show)
HSN don't really stand behind their products. I bought Ultrex II pans, and the lids fell apart in the first year. When I called HSN, I was told they had nothing to do with it...call the manufacturer. I eventually got through to the manufacturer, after
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Overall Rating:Store Rating: 5.0
 
Always a good experience
by ,Nov 27, 2005
(Show)
I have been ordering from HSN for awhile now, everything from jewelry, cookware, small appliances, to everyday home items and musical instruments. I have never had a problem receiving an item, it has always arrived earlier than expected and in excellent
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Overall Rating:Store Rating: 1.0
 
Worst Online Shopping Experience EVER! No accountability!
by ,Nov 19, 2005
(Show)
Shop anywhere but with HSN. This company is not accountable for their mistakes. It is now clear to me why QVC reigns supreme over HSN. My first and LAST purchase with this company was for a ProForm GL 35 bike. HSN began this ghastly experience by billing
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Overall Rating:Store Rating: 1.0
 
Can't trust them
by ,Nov 1, 2005
(Show)
Never trust them since they sell Innova products (Ultrex) which is a company that has recalled exploding fry pans and other products that frequently break, malfunction and Innova doesn't honor their warranties. HSN could care less about doing business
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Overall Rating:Store Rating: 5.0
 
FLEX PAY WITH HSN.COM IS THE BEST ! 10 STARS. VS. AMAZON
by ,Oct 22, 2005
(Show)
GREAT WAY TO SHOP ! I BROUGHT A CAMERA LAST YEAR , TO USE FOR MY 3 YR OLD BIRTHDAY PARTY , I DIDN'T HAVE ENOUGH FOR EXPRESS SHIPPING , AND THE CUSTOMER SERVICE SENT FEDERAL EXPRESS ! IT ARRIVED ON TIME . I CONTINUE TO SUPPORT HSN, THEY WAS THERE FOR ME
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Overall Rating:Store Rating: 1.0
 
Two strikes and you're out! I'm sticking with QVC.
by ,Oct 18, 2005
(Show)
Twice I bought something from HSN and sent a check. The first time, I never received the item, and when I called customer service, I found that they had cancelled my order on their own. I requested a refund and did receive it, but I had wanted the
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Overall Rating:Store Rating: 5.0
 
Friendly service and fun to shop. Can't beat that. 30 day return is great.
by ,Sep 27, 2005
(Show)
Great products, speedy delivery and have never had a problem with returns. 15 years of great service. Very happy
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Overall Rating:Store Rating: 1.0
 
HSN Does not care about the customer. The customer is unimportant at HSN.
by ,Sep 12, 2005
(Show)
TERRIBLE! THEY SOLD ME A LEMON! I spent $370.00 on a Fuji Camera that lasted one month. When I called, customer service said that I was out of the 30 days and would have to contact Fuji directly (32 exactly) Fuji has had the part on backorder for 2
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Overall Rating:Store Rating: 5.0
 
One of the top on-line services available
by ,Sep 5, 2005
(Show)
I have ordered from hsn.com for 3 or 4 years now and have always received what I ordered and it's been in working condition. I returned one item for full credit because I decided I wanted the newer, fancier version and received my money back within 7
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Overall Rating:Store Rating: 1.0
 
The worst customer service department ever!
by ,Sep 4, 2005
(Show)
I would not shop HSN again. I started shopping with HSN about six months ago. Out of 7 orders, I have had 5 orders with problems. Broken chandelier earrings, the wrong size shipped and had placed an order with a credit card, and they put it on a check
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Overall Rating:Store Rating: 1.0
 
Extremely POOR Customer Service
by ,Aug 1, 2005
(Not Yet Rated)
Products are mediocre and customer service is very poor. I bought a techinbond watch that turned black after 6 wearings. Because it took me over a month to wear it the 6 times, HSN would not let me return it and then gave me the wrong address for the
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Overall Rating:Store Rating: 2.0
 
First time shopping here will also be my last.
by ,Jun 29, 2005
(Show)
Purchased a driveway alarm from HSN, which worked one time then quit. Sent the item back in its original packaging (followed all instructions to the "t"), insured the package and mailed USPS priority. The package was returned 6 days after receipt. I
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Overall Rating:Store Rating: 1.0
 
1 month and still waiting on a part that was short shipped
by ,Apr 19, 2005
(Show)
FRUSTRATING, CUSTOMER SERVICE ORDERED A PART FOR ME FROM THEIR VENDOR FOR A PART THAT WAS MISSING ON MY CARDIO CRUISER. THE 1ST CS REP TOLD ME IT WOULD TAKE 10 DAYS, THE SECOND TIME I WAS TOLD IT WOULD TAKE 10-15 DAYS AND THE THIRD TIME I WAS TOLD IT
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Overall Rating:Store Rating: 1.0
 
NEVER again!
by ,Apr 16, 2005
(Show)
Worse on-line store/place to shop ... horrible customer service. They do not stand behind their products and after the usual 30 days you are on your own for ANY purchase - from the least to MOST expensive one. No care at all from their side. Be aware -
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Overall Rating:Store Rating: 4.0
 
do not use online
by ,Mar 31, 2005
(Not Yet Rated)
I purchased the Toni Brattin hair comb,but returned it because I found the combs to be attached, I believe, the wrong way. When applied to the head,the combs should contour with the scalp, not away from it. Also, mine was purchased in the platinum shade,
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Overall Rating:Store Rating: 5.0
 
ALWAYS RELIABLE AND DEPENDABLE..GREAT PRODUCTS! DOESN'T GET BETTER!
by ,Mar 20, 2005
(Show)
I have NEVER had a problem with HSN!! HSN even refunds the original s/h charges on returns! I don't know of ANY other companies that offer that! I even had an item that I incorrectly ordered, and once again, HSN customer service came through for me!!
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Overall Rating:Store Rating: 1.0
 
BUYER BEWARE...you'll BE SORRY if you try to save a buck here.
by ,Mar 18, 2005
(Show)
BUYER BEWARE!!! CUSTOMER SERVICE IS an Expensive JOKE on you if you purchase from Home Shopping Network. I purchased a Gateway Notebook Computer from HSN in November, A NIGHTMARE ENSUED. I called Gateway for Tech Support, I was told my computer didn't
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Overall Rating:Store Rating: 1.0
 
POOR Customer Service
by ,Mar 15, 2005
(Show)
I had ordered $700 worth of merchandise (& $100 S&H -OUTRAGEOUS) and found out right after that there was a new HSN / AAA discount available. After several e-mails and a phone call, HSN would not honor that discount. They said they could not verify
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Overall Rating:Store Rating: 1.0
 
Very POOR service. No support as promised.
by ,Mar 5, 2005
(Show)
Delivery speed: I received three (3) keyboards immediately and waited almost three (3) months to get authorization to return said keyboards. It also took several tries to get my computer. It was delivered one piece at a time. Also waited another 1&1/2
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Overall Rating:Store Rating: 4.0
 
I still shop HSN, just more careful to monitor returns.
by ,Mar 4, 2005
(Show)
I shop HSN a great deal and have had pretty good success. However, be forewarned - I sent back several items from 2 orders in one box to save on shipping. I included the return shipment documents as required. I did not get credit for 3 pair of pants
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Overall Rating:Store Rating: 4.0
 
1st shopping experience a good one. like the Flex pay. Will shop here again.
by ,Feb 23, 2005
(Show)
Bought a portable DVD player. Received quickly. Accurate order. Good Condition. Still works fine, when I charge the battery! Considering another purchase of a Digital camera, on flex pay. Might be a little Cheaper else where, but no flex pay available at
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Overall Rating:Store Rating: 5.0
 
Excellent experiences
by ,Feb 20, 2005
(Show)
I LOVE HSN! I have bought many things from them and never been disappointed! They have a wonderful return policy refunding your purchase price and original shipping charges. I have sent items back after the 30 day return time and they have still
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Overall Rating:Store Rating: 1.0
 
Terrible, no customer support and cheaply made jewelry, you have lost a customer for life.
by ,Feb 12, 2005
(Show)
Received 14K ruby/onyx bangle bracelet less than a year ago as a gift from my daughter. Wore it several times, dropped it on soft surface and it broke in two pieces! HSN would not stand behind the product so took it to a jeweler who said he could not fix
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Overall Rating:Store Rating: 1.0
 
Bait and Switch
by ,Feb 12, 2005
(Show)
ordered Perlier Olive Oil Autoship program on Nov 15, 2004. This program guaranteed that I would be shipped the product for a guaranteed price of $29.85 at a customer selected interval as long as I was in the program. Today (2/12/05), I received an
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Overall Rating:Store Rating: 1.0
 
No refund on faulty products after 30 days. Rip Off!
by ,Jan 21, 2005
(Show)
I bought a pair of Bandalino boots from HSN, Two months later the stitching unraveled on one boot. Bandalino is a reputable brand, so I reckoned HSN would sort it out. No such luck. They are refusing to replace the boots or issue a refund because the 30
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Overall Rating:Store Rating: 2.0
 
TERRIBLE CUSTOMER SERVICE
by ,Jan 9, 2005
(Show)
Terrible customer service, I ordered a Lexmark Printer on December 5, didnt ship til December 17, when asked HSN had no response. Then the best was, HSN didnt say that the printer was actually shipped from the vendor not them, then FEDEX screwed up here
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Overall Rating:Store Rating: 4.0
 
Price honesty preferred, still received a bargain. Flex- pay is wonderful. Better warranties needed.
by ,Dec 18, 2004
(Show)
This is a mixed review. Recent cubetto 7.25" gold cubetto bracelet. Customer service was wonderful. The retail value was listed at $705 and sold at $199. However, in checking various online stores, the prices generally run from $405 retail value. The
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Overall Rating:Store Rating: 5.0
 
Would definitely shop again.
by ,Dec 10, 2004
(Show)
I am not a typical HSN shopper but had a really good recent experience with them. I ordered the Wolfgang Puck Today's Special from Sunday, and just received it this morning. Everything is just as it was presented on the tv, and delivery was even
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Overall Rating:Store Rating: 5.0
 
Great experience, quick shipping and love the product.
by ,Dec 9, 2004
(Show)
I ordered a box of chocolates on Dec. 2nd and received it on Dec. 9th. I thought, WOW!, what a quick turn around time for fresh chocolates that were already gift packaged. Great price too, under $20 bucks. I will def. shop there
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Overall Rating:Store Rating: 1.0
 
Very poor customer service and inferior products!
by ,Dec 6, 2004
(Show)
I purchased a Lexmark6150 All In One Printer/Copier/Scanner and Fax Machine last year and never received the correct instruction manual nor the correct CD to install in my computer. After contacting HSN several times, I was promised they would send
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Overall Rating:Store Rating: 1.0
 
TERRIBLE TERRIBLE!
by ,Dec 3, 2004
(Show)
I ordered a set of luggage on Nov.16th for my trip to Hawaii. Yesterday, I called them about my item and I was told it was confirmed delivered via UPS to an MC BOY (who the HECK is that?) a week ago. So I don't have my item and they told me too bad, too
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Overall Rating:Store Rating: 1.0
 
Sold me a cheap $50 ring for $150 and lied about quality.
by ,Nov 25, 2004
(Show)
HSN = Overpriced junk. And delivery very slow. Don't think of returning anything, they won't accept it back. I bought a gold and ruby ring from HSN for 150.00, it was supposed to be a steal, since original appraised price was $450-500. Total lie.
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Overall Rating:Store Rating: 5.0
 
Would shop here again loved the product, fast delivery
by ,Nov 22, 2004
(Show)
I loved the Jerome Alexander make-up kit, you can't buy it anywhere and it is my favorite. The delivery was so fast. I would loved to shop here again and again Thank
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Overall Rating:Store Rating: 3.0
 
I would hesitate to order again.
by ,Oct 8, 2004
(Show)
The product was perfect. The delivery was right on time. However, we did not get the "free" bag as promised or the extra DVC tape.
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Overall Rating:Store Rating: 4.0
 
Flex pay saved the day! Wonderful place to shop!
by ,Aug 20, 2004
(Show)
I have ordered multiple products from HSN and have always been satisfied with customer service, order accuracy, delivery speed, and quality. One of the best features of ordering from HSN is the flex pay. Flex pay allows you to order a product but instead
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Overall Rating:Store Rating: 2.0
 
My statement above sums up my experience with HSN.
by ,Aug 7, 2004
(Show)
I have stopped shopping at HSN. It takes WAY too long to receive the product (unlike QVC, who delivers within a couple of days). I am not happy with HSN customer service. I had a problem with a W. Puck grill/griddle which I purchased (still under
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Overall Rating:Store Rating: 3.0
 
Poor Customer Service
by ,Feb 5, 2004
(Show)
I was very disappointed with the customer service of HSN. I purchased a faux leather jacket as a gift for my young adult son. He has been wearing it off & on for the past 3 months. Since it is a winter jacket one would not expect it crack in the cold.
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Overall Rating:Store Rating: 4.0
 
Good product, good delivery, great flexpay option
by ,Nov 20, 2003
(Show)
I had a very good experience with HSN.com. I was having back problems caused by my old mattress. I couldn't really afford the hundreds of dollars it would cost to buy a new mattress set so HSN's flexpay worked out great. My back is so much better and my h
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Overall Rating:Store Rating: 4.0
 
I would risk trying them again, even though this experience was not good.
by ,Nov 8, 2003
(Show)
HSN is great to buy from because of their "FlexPay" plan where you make monthly payments over 3-4 months. They also tend to throw in additional accessories that do not typically come with the retail package. However, I was very disappointed in my mo
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Showing 1-164 of 164 reviews Back to paged view

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Date Rating
Overall Rating:Store Rating: 5.0
 
Nov 26, 2007
(Show)

I love shopping HSN. I have never had a complaint about any customer service I...
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Overall Rating:Store Rating: 4.0
 
Nov 23, 2007
(Show)

good
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Overall Rating:Store Rating: 4.0
 
Nov 22, 2007
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fine
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Overall Rating:Store Rating: 5.0
 
Nov 22, 2007
(Show)

product is in excellant condition, packaged nicely and protected. I love...
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Overall Rating:Store Rating: 4.0
 
Nov 20, 2007
(Show)

Most of the times merchandise are come in times. but sometime thinks doesn't...
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Overall Rating:Store Rating: 5.0
 
Nov 19, 2007
(Show)

always fast delivery service, highly recommend!
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Overall Rating:Store Rating: 5.0
 
Nov 18, 2007
(Show)

I have always been pleased with customer service. I almost always have been...
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Overall Rating:Store Rating: 5.0
 
Nov 18, 2007
(Show)

keep up the good work and wonderful product diversity
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Overall Rating:Store Rating: 4.0
 
Nov 17, 2007
(Show)

Easy and Fun
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Overall Rating:Store Rating: 5.0
 
Nov 16, 2007
(Show)

Everything was handled very well but would prefer receiving everything by UPS.
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Overall Rating:Store Rating: 4.0
 
Nov 15, 2007
(Show)

HSN is consistently reliable in terms of product delivery and shopper-friendly...
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Overall Rating:Store Rating: 4.0
 
Nov 14, 2007
(Show)

quick and easy and product always arrives quickly and in good condition.
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Overall Rating:Store Rating: 4.0
 
Nov 14, 2007
(Show)

Have great craft and scrapebooking item.
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Overall Rating:Store Rating: 5.0
 
Nov 14, 2007
(Show)

I enjoy shopping at HSN. They make it easy to order and if you change your mind...
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Overall Rating:Store Rating: 4.0
 
Nov 14, 2007
(Show)

Most items I have purchased have been perfect. There have been a few items that...
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Overall Rating:Store Rating: 5.0
 
Nov 13, 2007
(Show)

Every shopping experience at HSN Home Shopping Network has been a wonderful...
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Overall Rating:Store Rating: 5.0
 
Nov 13, 2007
(Show)

excellent
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Overall Rating:Store Rating: 5.0
 
Nov 13, 2007
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Shopping experience was great no problems.
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Overall Rating:Store Rating: 5.0
 
Nov 12, 2007
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Good
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Overall Rating:Store Rating: 4.0
 
Nov 12, 2007
(Show)

To easy to spend too much money.
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Overall Rating:Store Rating: 3.0
 
Nov 10, 2007
(Show)

HAd a hard time finding the item. It was on air at one price and when I went to...
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Overall Rating:Store Rating: 5.0
 
Nov 9, 2007
(Show)

I have no idea which shopping experience this refers to but they have all been...
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Overall Rating:Store Rating: 4.0
 
Nov 8, 2007
(Show)

I've had to return a few things so far, haven't received a refund yet, but I'm...
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Overall Rating:Store Rating: 1.0
 
Nov 7, 2007
(Show)

I have shopped there for 20 years and spent a ton of money and they refused my...
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Overall Rating:Store Rating: 5.0
 
Nov 7, 2007
(Show)

I have no complaints
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Overall Rating:Store Rating: 5.0
 
Nov 7, 2007
(Show)

I shop frequently. I rarely have to return anything. If returns are...
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Overall Rating:Store Rating: 5.0
 
Nov 7, 2007
(Show)

Items have been shipped and received very quickly. If an item wasn't available...
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Overall Rating:Store Rating: 4.0
 
Nov 6, 2007
(Show)

I have shopped with HSN for approx. 15 yrs. You contine to upgrade your...
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Overall Rating:Store Rating: 5.0
 
Nov 6, 2007
(Show)

It's always a pleasant experience shopping with HSN.
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Overall Rating:Store Rating: 5.0
 
Nov 3, 2007
(Show)

I have always been very happy whenever I've bought any product from HSN
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Overall Rating:Store Rating: 4.0
 
Nov 1, 2007
(Show)

I purchased the TS boots from Sporto. Unfortunately they run small and don't...
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Overall Rating:Store Rating: 5.0
 
Nov 1, 2007
(Show)

Excellent vendor! Wide selection of many diverse items, relatively fast...
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Overall Rating:Store Rating: 4.0
 
Oct 28, 2007
(Show)

At times, items that are purported to be in-stock, aren't. The unanticipated...
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Overall Rating:Store Rating: 5.0
 
Oct 28, 2007
(Show)

Always good
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Overall Rating:Store Rating: 5.0
 
Oct 27, 2007
(Show)

HSN Rocks!
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Overall Rating:Store Rating: 5.0
 
Oct 27, 2007
(Show)

good
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Overall Rating:Store Rating: 4.0
 
Oct 26, 2007
(Show)

MY shopping experience was a good one. Thank you.
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Overall Rating:Store Rating: 5.0
 
Oct 25, 2007
(Show)

I LOVE Serious Skin Care! Please don't stop carrying it. Product is...
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Overall Rating:Store Rating: 4.0
 
Oct 24, 2007
(Show)

Great!!!
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Overall Rating:Store Rating: 5.0
 
Oct 23, 2007
(Show)

This is a great network to shop with and the customer service is way above...
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Overall Rating:Store Rating: 1.0
 
Oct 22, 2007
(Show)

I have purchased many products from HSN over the years. Now when I order...
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Overall Rating:Store Rating: 2.0
 
Oct 19, 2007
(Show)

Although I have had generally excellent experience with HSN, I was surprised...
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Overall Rating:Store Rating: 5.0
 
Oct 17, 2007
(Show)

I can log on, search for what i want and buy it quickly and easily. The gift...
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Overall Rating:Store Rating: 5.0
 
Oct 15, 2007
(Show)

I truly enjoy shopping with HSN. Many of the products are exclusive to HSN and...
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Overall Rating:Store Rating: 5.0
 
Oct 15, 2007
(Show)

I purchased clearance items with reduced shipping and used an online coupon...
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Overall Rating:Store Rating: 5.0
 
Oct 15, 2007
(Show)

Excellent BUT.. I ordered several things recently how do I know which thing it...
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Overall Rating:Store Rating: 5.0
 
Oct 14, 2007
(Show)

HSN is by far my favorite place to shop (online). Their website, products, and...
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Overall Rating:Store Rating: 5.0
 
Oct 12, 2007
(Show)

Easier than expected
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Overall Rating:Store Rating: 4.0
 
Oct 11, 2007
(Show)

I have had alot of trouble getting some items there are alot of back orders...
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Overall Rating:Store Rating: 5.0
 
Oct 11, 2007
(Show)

It's great I'm very happy with my many purchases
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Overall Rating:Store Rating: 4.0
 
Oct 11, 2007
(Show)

Your service department representatives are very efficient
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Overall Rating:Store Rating: 3.0
 
Oct 10, 2007
(Show)

Sometimes HSN doesn't stand behind their customers. They continue to sell...
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Overall Rating:Store Rating: 5.0
 
Oct 10, 2007
(Show)

They have a wide variety of stylish items. Returns are very easy.
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Overall Rating:Store Rating: 5.0
 
Oct 10, 2007
(Show)

Excellent customer service. Easy online ordering. Always receive merchandise...
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Overall Rating:Store Rating: 5.0
 
Oct 9, 2007
(Show)

Great variety, HSN is one of my favorite online shopping websites.
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Overall Rating:Store Rating: 4.0
 
Oct 8, 2007
(Show)

I have enjoyed every piece of merchandize that I have order from HSN.
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Overall Rating:Store Rating: 4.0
 
Oct 5, 2007
(Show)

returning products are very easy, however, suggest that if multiple products...
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Overall Rating:Store Rating: 4.0
 
Oct 2, 2007
(Show)

HAVE A GOOD SELECTIONS OF ITEMS. DON'T GET MUCH BREAK ON SH FEES HOWEVER....
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Overall Rating:Store Rating: 5.0
 
Oct 1, 2007
(Show)

I am extremely satisfied with the products and especially with the uncomparible...
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Overall Rating:Store Rating: 4.0
 
Sep 30, 2007
(Show)

I like shopping this way because it is hard for me to get around. This way I...
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Overall Rating:Store Rating: 5.0
 
Sep 28, 2007
(Show)

LOVE HSN
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Overall Rating:Store Rating: 5.0
 
Sep 28, 2007
(Show)

I buy items from HSN on a consistent basis. (I also shop QVC and ShopNBC.) HSN...
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Overall Rating:Store Rating: 5.0
 
Sep 26, 2007
(Show)

no problems
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Overall Rating:Store Rating: 5.0
 
Sep 26, 2007
(Show)

I adore shopping at HSN and the products are always exceptional and at a great...
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Overall Rating:Store Rating: 5.0
 
Sep 25, 2007
(Show)

I've spent thousands and thousands of dollars with HSN in the last 6 months....
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Overall Rating:Store Rating: 5.0
 
Sep 25, 2007
(Show)

I have been shopping with HSN for a lot of years & I really haven't had any...
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Overall Rating:Store Rating: 4.0
 
Sep 25, 2007
(Show)

It's easy and fast. Returns are also a breeze. I like that they at least give...
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Overall Rating:Store Rating: 5.0
 
Sep 25, 2007
(Show)

Enjoy the selections, the flex pay options, the quality, and the great savings...
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Overall Rating:Store Rating: 5.0
 
Sep 25, 2007
(Show)

excellent!!!!!!! customer service is the best
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Overall Rating:Store Rating: 4.0
 
Sep 25, 2007
(Show)

Good, except for the problem of specific sizes selling out while attempting to...
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Overall Rating:Store Rating: 1.0
 
Sep 23, 2007
(Show)

i HAVE ALWAYS LOVED HSN, BUT I DON'T CARE FOR THE CHANGES THAT HAVE BEEN MADE....
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Overall Rating:Store Rating: 5.0
 
Sep 23, 2007
(Show)

Excellent service and very easy processing order. I love it and am spreading...
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Overall Rating:Store Rating: 5.0
 
Sep 23, 2007
(Show)

I always though that HSN was a joke. My grandmother is the one who got me...
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Overall Rating:Store Rating: 5.0
 
Sep 22, 2007
(Show)

I have good experiences with them. Also now that they when back to UPS all my...
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Overall Rating:Store Rating: 5.0
 
Sep 22, 2007
(Show)

great
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Overall Rating:Store Rating: 4.0
 
Sep 21, 2007
(Show)

To be honest I hve been with HSN for over 13 years and I perfered your old...
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Overall Rating:Store Rating: 5.0
 
Sep 20, 2007
(Show)

Easy to order from and I like the easy return policy if the item is not what...
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Overall Rating:Store Rating: 5.0
 
Sep 20, 2007
(Show)

an excellent merchant to deal with and one who backs up the merchandise with...
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Overall Rating:Store Rating: 4.0
 
Sep 19, 2007
(Show)

For the most part I've had good experience shopping at HSN,but at times I've...
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Overall Rating:Store Rating: 3.0
 
Sep 19, 2007
(Show)

Too much "made in China" junk.
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Overall Rating:Store Rating: 5.0
 
Sep 17, 2007
(Show)

I have shopped at HSN many times and have always had good results.
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Overall Rating:Store Rating: 5.0
 
Sep 17, 2007
(Show)

every thing is easy to find on hsn customer service is great i like shopping hsn
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Overall Rating:Store Rating: 3.0
 
Sep 17, 2007
(Show)

I WISH THEY WOULD RESTOCK ITEMS THAT I'M SURE ARE NOT ONLY MY FAVORITE(S) BUT...
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Overall Rating:Store Rating: 4.0
 
Sep 17, 2007
(Show)

there has been a huge improvement on the return process. website much better...
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Overall Rating:Store Rating: 4.0
 
Sep 16, 2007
(Show)

Good service. Quick delivery.
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Overall Rating:Store Rating: 5.0
 
Sep 16, 2007
(Show)

always excellent
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Overall Rating:Store Rating: 5.0
 
Sep 16, 2007
(Show)

I ;ove shopping ay JSN. I ofyen use the flexpay option which id helpful. I...
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Overall Rating:Store Rating: 5.0
 
Sep 15, 2007
(Show)

I've shopped with this company for many years. The ordering process is easy;...
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Overall Rating:Store Rating: 3.0
 
Sep 15, 2007
(Show)

ok
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Overall Rating:Store Rating: 4.0
 
Sep 13, 2007
(Show)

I've tried to get the wig I want for over a year. I wish when things are sold...
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Overall Rating:Store Rating: 4.0
 
Sep 12, 2007
(Show)

I've been shopping at HSN for approx. 14 yrs. Every so often something gets...
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Overall Rating:Store Rating: 5.0
 
Sep 11, 2007
(Show)

So far, have always been very satisfied to exceptionally satisfied!
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Overall Rating:Store Rating: 5.0
 
Sep 11, 2007
(Show)

Love shopping at HSN, they have wonderful merchants with beautiful merchandise....
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Overall Rating:Store Rating: 5.0
 
Sep 10, 2007
(Show)

I love almost all of the products I'v purchased from HSN. Those that didn't...
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Overall Rating:Store Rating: 5.0
 
Sep 9, 2007
(Show)

Easy to navigate website and complete order online. Merchandise met all my...
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Overall Rating:Store Rating: 5.0
 
Sep 8, 2007
(Show)

It is always a pleasure to deal with HSN.
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Overall Rating:Store Rating: 5.0
 
Sep 8, 2007
(Show)

Excellent service.
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Overall Rating:Store Rating: 5.0
 
Sep 7, 2007
(Show)

Good products at reasonable prices, excellent customer service
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Overall Rating:Store Rating: 5.0
 
Sep 7, 2007
(Show)

5 stars
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Overall Rating:Store Rating: 5.0
 
Sep 7, 2007
(Show)

Very easy shopping experience.
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Overall Rating:Store Rating: 4.0
 
Sep 5, 2007
(Show)

Always receive products when promised. Everyone very cordial and polite.
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Overall Rating:Store Rating: 5.0
 
Sep 4, 2007
(Show)

Easy and convienent. Accurate.
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Overall Rating:Store Rating: 5.0
 
Sep 4, 2007
(Show)

I have always been satisfied with all my dealings with HSN.
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Overall Rating:Store Rating: 5.0
 
Aug 31, 2007
(Show)

Excellent.
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Overall Rating:Store Rating: 5.0
 
Aug 30, 2007
(Show)

I have been shopping at HSN since 1984. I am satisfied with their products.
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Overall Rating:Store Rating: 5.0
 
Aug 29, 2007
(Show)

Very easy to order on-line and great customer service when there are problems!
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Overall Rating:Store Rating: 4.0
 
Aug 27, 2007
(Show)

Very good I shop there alot and if needed returns are easy
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Overall Rating:Store Rating: 5.0
 
Aug 25, 2007
(Show)

I am a very loyal and satisfied customer. I ordered expensive jewelry on the...
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Overall Rating:Store Rating: 5.0
 
Aug 23, 2007
(Show)

I am completely satisfied and this is why I keep coming back. Some items are...
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Overall Rating:Store Rating: 4.0
 
Aug 23, 2007
(Show)

Great experience, will continue shopping
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Overall Rating:Store Rating: 5.0
 
Aug 22, 2007
(Show)

HSN customer service is always top notch evern when there has been a problem...
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Overall Rating:Store Rating: 5.0
 
Aug 21, 2007
(Show)

I feel the new Home online screen is not that great - maybe it is just me
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Overall Rating:Store Rating: 5.0
 
Aug 20, 2007
(Show)

Very easy website, smooth navigation, always good quality merchandise. Great...
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Overall Rating:Store Rating: 5.0
 
Aug 19, 2007
(Show)

HSN is my favorite shopping network. They fulfill orders very quickly and...
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Overall Rating:Store Rating: 5.0
 
Aug 19, 2007
(Show)

Love the new website. Ordering was easy and convenient. Items were received...
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Overall Rating:Store Rating: 3.0
 
Aug 16, 2007
(Show)

have been shopping at HSN for years but the new merchants measurements are not...
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Overall Rating:Store Rating: 5.0
 
Aug 15, 2007
(Show)

I always excellent results, never had any problems
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Overall Rating:Store Rating: 4.0
 
Aug 15, 2007
(Show)

good service as always.
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Overall Rating:Store Rating: 4.0
 
Aug 14, 2007
(Show)

I've shopped both shopping channels for years. Both offer money back guarantee...
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Overall Rating:Store Rating: 1.0
 
Aug 13, 2007
(Show)

IMO HSN has gone downhill. The new HSN.com site is horrible. All over the...
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Overall Rating:Store Rating: 5.0
 
Aug 12, 2007
(Show)

I have loved shopping on line with HSN. My recent experience since you have...
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Overall Rating:Store Rating: 5.0
 
Aug 12, 2007
(Show)

I WAS VERY SATISFIED AS ALWAYS WITH HSN. I RECEIVED ITEMS AS ALWAYS.....TIMELY...
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Overall Rating:Store Rating: 5.0
 
Aug 11, 2007
(Show)

Always provide excellent service. I have neverhad a problem or reason to call...
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Overall Rating:Store Rating: 5.0
 
Aug 8, 2007
(Show)

REAL GOOD.
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Overall Rating:Store Rating: 4.0
 
Aug 7, 2007
(Show)

This purchase was easy. I found what I wanted and ordered it. At a later date I...
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Overall Rating:Store Rating: 4.0
 
Aug 7, 2007
(Show)

Shopping experience was fine but did not care for quality of apparel.
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Overall Rating:Store Rating: 5.0
 
Aug 7, 2007
(Show)

Reliable
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Overall Rating:Store Rating: 5.0
 
Aug 6, 2007
(Show)

Great company to do business with
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Overall Rating:Store Rating: 5.0
 
Aug 4, 2007
(Show)

Good selection, good prices, esp w/flexpay.
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Overall Rating:Store Rating: 4.0
 
Aug 3, 2007
(Show)

I am very satisified with all of my purchases on HSN. I Have not had any...
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Overall Rating:Store Rating: 5.0
 
Aug 2, 2007
(Show)

HSN was OK. But the camera wouldn't take pictures. I e-mailed the problem to...
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Overall Rating:Store Rating: 5.0
 
Aug 2, 2007
(Show)

it's great.i will keep shopping at HSN
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Overall Rating:Store Rating: 5.0
 
Jul 31, 2007
(Show)

Very pleasant
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Overall Rating:Store Rating: 4.0
 
Jul 30, 2007
(Show)

Website it easy to navigate. I can look at many items in a category instead of...
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Overall Rating:Store Rating: 5.0
 
Jul 30, 2007
(Show)

Always very efficient. Both website and phone customer service are excellent.
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Overall Rating:Store Rating: 5.0
 
Jul 30, 2007
(Show)

Excellent corporation. Customer service is top of the line. Poducts are great...
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Overall Rating:Store Rating: 4.0
 
Jul 30, 2007
(Show)

good - as expected.
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Overall Rating:Store Rating: 4.0
 
Jul 30, 2007
(Show)

basically everything I have ordered is great, when I have had to send back...
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Overall Rating:Store Rating: 5.0
 
Jul 30, 2007
(Show)

I really like the convenience and the availability. They are excellent with...
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Overall Rating:Store Rating: 4.0
 
Jul 30, 2007
(Show)

Is there a way to order an item immediately by phone, giving the item number...
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Overall Rating:Store Rating: 5.0
 
Jul 19, 2007
(Show)

great place to shop. Excellent buys
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Overall Rating:Store Rating: 5.0
 
Jul 18, 2007
(Show)

I think HSN has wonderful customer service. The products arrive in a timely...
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Overall Rating:Store Rating: 4.0
 
Jul 15, 2007
(Show)

HSN has been efficient and timely in processing orders. Their products are what...
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Overall Rating:Store Rating: 5.0
 
Jul 14, 2007
(Show)

love hsn
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Overall Rating:Store Rating: 5.0
 
Jul 14, 2007
(Show)

pleasant without problems
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Overall Rating:Store Rating: 4.0
 
Jul 13, 2007
(Show)

Some of the quality of the jewerly is on the poor side . The pearl necklace I...
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Overall Rating:Store Rating: 5.0
 
Jul 11, 2007
(Show)

Extremely easy shopping via phone, internet or the new cable access shopping...
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Overall Rating:Store Rating: 5.0
 
Jul 9, 2007
(Show)

SHOPPING AT HSN.COM IS ALWAYS A SATISFACTORY EXPERIENCE
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Overall Rating:Store Rating: 5.0
 
Jul 9, 2007
(Show)

I LOVE HSN,THEY HAVE GREAT PRODUCTS AND GREAT PRICES.THEY HAVE EASY RETUNS,AND...
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Overall Rating:Store Rating: 5.0
 
Jul 8, 2007
(Show)

ive just never had any problems that were not resolved and i am satified.
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Overall Rating:Store Rating: 2.0
 
Jul 8, 2007
(Show)

I have had very good success in shopping problems with the vaccum no success...
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Overall Rating:Store Rating: 2.0
 
Jul 6, 2007
(Show)

This purchase was made after a presentation on an "As Seen on TV" program...
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Overall Rating:Store Rating: 5.0
 
Jul 6, 2007
(Show)

Wonderful
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Overall Rating:Store Rating: 4.0
 
Jul 5, 2007
(Show)

Although my experience was great in shopping. The merchandise however was not...
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Overall Rating:Store Rating: 4.0
 
Jul 4, 2007
(Show)

My overall experience with HSN has been excellent. Prices are fair, shipping...
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Overall Rating:Store Rating: 4.0
 
Jul 3, 2007
(Show)

Need a sort function on the list of items that allows sorting from highest...
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Overall Rating:Store Rating: 5.0
 
Jul 2, 2007
(Show)

Great--These last order were ordered 2 different days and UPS did not deliver...
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Overall Rating:Store Rating: 4.0
 
Jun 30, 2007
(Show)

I love HSN.com It is so easy to use and much faster than going thru the phone...
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Overall Rating:Store Rating: 5.0
 
Jun 26, 2007
(Show)

I am disabled and do most of my shopping on line for convienence. I always shop...
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Overall Rating:Store Rating: 5.0
 
Jun 25, 2007
(Show)

Always GREAT! Loved the products and they arrived quickly and it was very easy....
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Overall Rating:Store Rating: 5.0
 
Jun 22, 2007
(Show)

great place for mail-order shopping!
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Overall Rating:Store Rating: 5.0
 
Jun 20, 2007
(Show)

Have been shopping HSN since 1986. Back then the service was much faster --...
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Overall Rating:Store Rating: 4.0
 
Jun 19, 2007
(Show)

I think they do a great job, good merchandise, wish they had more for men in...
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Overall Rating:Store Rating: 5.0
 
Jun 18, 2007
(Show)

Excellent.
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Overall Rating:Store Rating: 4.0
 
Jun 17, 2007
(Show)

shopping experience at HSN is very good. Most everything I buy is okay,if not...
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Overall Rating:Store Rating: 5.0
 
Jun 17, 2007
(Show)

Very pleased. With some of the makeup and skin products I did return because...
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Overall Rating:Store Rating: 5.0
 
Jun 16, 2007
(Show)

Love it.
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Overall Rating:Store Rating: 5.0
 
Jun 13, 2007
(Show)

I've been shopping with HSN for many years now and as usual I'm very satisfied...
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Overall Rating:Store Rating: 5.0
 
Jun 12, 2007
(Show)

its great- easy, fast shipping, good quality, low prices (most of the time)
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Overall Rating:Store Rating: 5.0
 
Jun 9, 2007
(Show)

I love shopping at HSN.com, its website is easy to use, the photos are great,...
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Overall Rating:Store Rating: 5.0
 
Jun 7, 2007
(Show)

I always enjoy my shopping experience at HSN.
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Overall Rating:Store Rating: 5.0
 
Jun 7, 2007
(Show)

Overall A experiance, tend to buy from QVC more because more products offered...
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Overall Rating:Store Rating: 4.0
 
Jun 6, 2007
(Show)

Excellent - Very easy to order what I wanted, and I received earlier than...
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Overall Rating:Store Rating: 5.0
 
Jun 5, 2007
(Show)

HSN is wonderful, UPS however is not.
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Overall Rating:Store Rating: 5.0
 
Jun 4, 2007
(Show)

I would like for my order to arrive in 3 to 5 days as of today, I have not...
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Overall Rating:Store Rating: 5.0
 
Jun 4, 2007
(Show)

I have been very happy shopping on HSN they have an excellent return policy and...
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Overall Rating:Store Rating: 5.0
 
Jun 4, 2007
(Show)

It's the easiest thing on the planet to shop/order online with HSN!
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Overall Rating:Store Rating: 5.0
 
Jun 3, 2007
(Show)

i love hsn you always have the newes fashion keep up the good work!
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Overall Rating:Store Rating: 3.0
 
Jun 3, 2007
(Show)

I have been a customer for many years ~ I like to shop on line because I see...
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Overall Rating:Store Rating: 5.0
 
Jun 2, 2007
(Show)

My experience with HSN has been excellent. I've had to return some items,and I...
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Overall Rating:Store Rating: 5.0
 
Jun 2, 2007
(Show)

I like the customer reviews for each product. Ordering merchandize is easy.
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Overall Rating:Store Rating: 5.0
 
Jun 1, 2007
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Been with HSN since 1991. No issues; customer service has always been...
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Overall Rating:Store Rating: 4.0
 
Jun 1, 2007
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The strongest thing HSN has done is to combine like items purchased in one day...
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Overall Rating:Store Rating: 5.0
 
May 31, 2007
(Not Yet Rated)


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Overall Rating:Store Rating: 4.0
 
May 30, 2007
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VERY GOOD!
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Overall Rating:Store Rating: 5.0
 
May 29, 2007
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I have shopped with HSN for many years and have always been pleased with the...
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Overall Rating:Store Rating: 5.0
 
May 29, 2007
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The best home shopping option available!
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Overall Rating:Store Rating: 5.0
 
May 25, 2007
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My Order will not be shipped until June 21st 07 and I order it on 5/23/07. When...
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Overall Rating:Store Rating: 5.0
 
May 25, 2007
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Website is set up well. Fast, easy, and convenient. Tracking is available....
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Overall Rating:Store Rating: 5.0
 
May 24, 2007
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Customer Service people were very helpful, especially when an expensive ring...
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Overall Rating:Store Rating: 3.0
 
May 21, 2007
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I recently have been disappointed in HSN. I am a long time customer, and have...
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Overall Rating:Store Rating: 5.0
 
May 21, 2007
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Extremely friendly,helpful customer service, wonderfuls hosts, great product...
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Overall Rating:Store Rating: 5.0
 
May 21, 2007
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ON LINE & WITH COUPON - IT WORKED PERFECTLY
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Overall Rating:Store Rating: 5.0
 
May 19, 2007
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Customer for 5 years.
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Overall Rating:Store Rating: 5.0
 
May 19, 2007
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Exceptional service, good quality!
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Overall Rating:Store Rating: 5.0
 
May 19, 2007
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I've been a repeat buyer from HSN for years due to their high standards and...
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Overall Rating:Store Rating: 5.0
 
May 15, 2007
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I enjoy shopping with this merchant. Every product is been of the highest...
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Overall Rating:Store Rating: 5.0
 
May 15, 2007
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HSN is the BEST
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Overall Rating:Store Rating: 4.0
 
May 15, 2007
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very good experience
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Overall Rating:Store Rating: 4.0
 
May 13, 2007
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very good
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Showing 1-200 of 922 surveys Back to paged view