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HSN.com -- Home Shopping Network Online Store

HSN.com -- Home Shopping Network Online Store

Overall service rating:  Store Rating: 4.0
Reviewed by 1055 customers
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Showing 16-30 of 144 reviews Page 1 2 3 4 5 6 7 8 9 10 - View all   Previous   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

Stay away from HSN. They have VERY poor customer service

by terrybarker, Sep 22 '08
HSN customer service is crap. Don't bother with these clowns if you expect any satisfaction. Their CS reps are rude, and will hang up on you. I have been trying for 2 months and 6 phone calls to CS to get an issue resolved, to no avail. They keep saying, ...
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Overall Rating:Store Rating: 2.0
 

HSN.com

by november52002, Jul 24 '08
The HSN.com site, also known as The Home Shoppers Network on line store was a disaster for us. We ordered a bunch of items only to be delayed, put off, be rude to and more. I really had a bad experience with the HSN.com site. I felt I had to share the ...
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Overall Rating:Store Rating: 1.0
 

Customer Service is horrible - don't expect much

by mrjamiemorgan, Dec 17 '07
I placed an order on HSN and experienced horrible customer service. I placed my order and expected delivery date was Dec 24th. When I called to have the shipping address changed, they told me I needed to cancel the entire order itself. So I did and ...
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Overall Rating:Store Rating: 4.0
 

HSN did right by me

by pernus, Nov 28 '07
After shopping online, and checking out all the deals available, I finally settled on HSN for the purchase of two Irobot cleaning robots - a Scooba for the kitchen floors, and a Roomba for the rest of the house. HSN had the best deals available, free ...
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Overall Rating:Store Rating: 1.0
 

Aside from actually offering and having the item in stock, EVERYTHING else was a con.

by nickij, Nov 04 '07
After trying in 3 different browsers (3 different sets of cookies) innumerous times, over the course of about an hour, and 3 phone calls, I finally got someone who knew that the coupon for first-time buyers could not be used on a "sale" item. Of course ...
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Overall Rating:Store Rating: 4.0
 

Good customer service

by ybrmcjf, Sep 09 '07
I ordered a Fantom vacuum cleaner from HSN and it died a year later. I discovered that the 2 year warantee was void because fantom went out of business. However I contacted HSN to complain and they send me a settlement check for 75% of the purchase...
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Overall Rating:Store Rating: 5.0
 

AWESOME ALWAYS BEEN GREAT EXPERIENCE

by kimmie007, Aug 19 '07
HSN has the best customer service of any shopping network on the air in my opinion. If your looking for really BAD customer service then you simply must try Shop NBC they will not let you down for a truly bad experience with their idea of a customer ...
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Overall Rating:Store Rating: 1.0
 

BAD Customer Service - HELLO - Is Anybody Home???

by snagsteam, Aug 18 '07
I was recently shopping for a piece of Anniversary Jewelry. For several days I browsed all the Shopping Networks and the retail sites like Macy's, JC Penney, Ross-Simons and Fortunoff. HSN had a nice ruby ring at a reasonable price. I had narrowed ...
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Overall Rating:Store Rating: 1.0
 

Won't be ordering again -- their word is WORTHLESS.

by jwardl, Jul 05 '07
I purchased a pressure washer from them some months ago, having ordered from them before, and had no problems. Well -- that changed. The washer did a great job -- for about an hour. I turned it off for awhile, and came back out to use it again. About ...
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Overall Rating:Store Rating: 4.0
 

I'm Typing My Review With HSN Computer ~ Thanks For All My Toys!~

by kirsib, Mar 30 '07
Thank You For All The Goodies Over The years! I am an old HSN customer. Sometimes I just click it on to see the host because most of them been there for years and are truly a delight to watch while they sell their products. Many times there is ...
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Overall Rating:Store Rating: 1.0
 

Phone # & names for the problems which will arise

by cynarae, Nov 28 '06
I label myself as "the laziest woman in the world" which is not necessarily pejorative - rather, it means I find the fastest, most efficient way to do things. Shopping at HSN is not one of them. Amazon, QVC, Zappas, other internet sites - but NEVER HSN. ...
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Overall Rating:Store Rating: 1.0
 

HSN DOESN'T CARE...

by buyersremorse1, Mar 16 '06
I bought a Gateway computer on HSN. It was not operating correctly on arrival. Error messages and weird noises. Called Gateway and they walked me thru reinstalling memory cards that they determined came loose during shipping. Within a few days there ...
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Overall Rating:Store Rating: 1.0
 

Shipping cost outrageous. Four calls and two months missing items have not been received.

by conniehayward, Jan 15 '06
On Nov 7 I ordered four different bedding items and received them on Nov 11. Was shocked to see that each item was shipped in different boxes, therefore, a shipping charge of $8.95-10.95 for each item. The shipping charge seemed unrelated to weight or ...
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Overall Rating:Store Rating: 1.0
 

Still no response to my letter of complaint.

by gregrockville, Sep 19 '05
On 23 July 2005 I opened a HSN charge account by phone to take advantage of a computer offer and extended service plan in order to pay $50 less for the computer. My order was accepted...On 25 July I checked my account on website and found my orders were ...
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Overall Rating:Store Rating: 3.0
 

You get what you pay for

by smrtnup, Jul 24 '05
I have shopped HSN many, many times. At first it's a little hard to get, but then you get used to it. This is like any other store. If your product breaks 6 months down the road blame the maker, not the seller. Who else is going to take it back? No ...
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Showing 16-30 of 144 reviews Page 1 2 3 4 5 6 7 8 9 10 - View all Previous   Next

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Showing 16-30 of 922 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 62   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Nov 13 '07
Every shopping experience at HSN Home Shopping Network has been a wonderful...
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Overall Rating:Store Rating: 5.0
 
Nov 13 '07
excellent
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Overall Rating:Store Rating: 5.0
 
Nov 13 '07
Shopping experience was great no problems.
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Overall Rating:Store Rating: 5.0
 
Nov 12 '07
Good
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Overall Rating:Store Rating: 4.0
 
Nov 12 '07
To easy to spend too much money.
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Overall Rating:Store Rating: 3.0
 
Nov 10 '07
HAd a hard time finding the item. It was on air at one price and when I went to...
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Overall Rating:Store Rating: 5.0
 
Nov 09 '07
I have no idea which shopping experience this refers to but they have all been...
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Overall Rating:Store Rating: 4.0
 
Nov 08 '07
I've had to return a few things so far, haven't received a refund yet, but I'm...
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Overall Rating:Store Rating: 1.0
 
Nov 07 '07
I have shopped there for 20 years and spent a ton of money and they refused my...
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Overall Rating:Store Rating: 5.0
 
Nov 07 '07
I have no complaints
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Overall Rating:Store Rating: 5.0
 
Nov 07 '07
I shop frequently. I rarely have to return anything. If returns are...
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Overall Rating:Store Rating: 5.0
 
Nov 07 '07
Items have been shipped and received very quickly. If an item wasn't available...
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Overall Rating:Store Rating: 4.0
 
Nov 06 '07
I have shopped with HSN for approx. 15 yrs. You contine to upgrade your...
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Overall Rating:Store Rating: 5.0
 
Nov 06 '07
It's always a pleasant experience shopping with HSN.
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Overall Rating:Store Rating: 5.0
 
Nov 03 '07
I have always been very happy whenever I've bought any product from HSN
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Showing 16-30 of 922 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 62 Previous   Next