HomeWeb Sites & Internet ServicesOnline Stores & ServicesHSN.com -- Home Shopping Network Online Store
HSN.com -- Home Shopping Network Online Store

HSN.com -- Home Shopping Network Online Store

Overall service rating:  Store Rating: 4.0
Reviewed by 1055 customers
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Showing 76-90 of 144 reviews Page 1 2 3 4 5 6 7 8 9 10 - View all   Previous   Next
Date Rating
Express Reviews
Overall Rating:Store Rating: 2.0
 
Exorbant shipping and crazy billing procedures
by jmata1977,Oct 10 '08
Had to have order shipped to a friends address because for some reason my home address is blocked and they wont ship items to my address. Shipping is just absurd. I ordered 8 items in 1 order but was charged as if I had made 8 seperate orders. I paid
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Overall Rating:Store Rating: 2.0
 
Horrible experience. Home Shopping Network misrepresented the shipping terms.
by bob2quarters,Jul 28 '08
Overall, I was quite unhappy with my experience using the Home Shopping Network. I ordered a garage fan for my father's birthday, and confirmed with Customer Service that the fan would be delivered in 3 days if I paid an additional $40 for shipping. The
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Overall Rating:Store Rating: 1.0
 
Don't shop HSN! Horrible Company!
by plane19_71,Feb 22 '08
I am so very disappointed with this company and its policies. I recently purchased 2.6ct Moissanite and Genuine Ruby Round 3-Stone 14K Ring SIZE 5 order# 460187537. The company would not send it to me because they could not verify my address. I lease
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Overall Rating:Store Rating: 5.0
 
Very satisfied with HSN
by sbey,Dec 24 '07
I have purchased many, many, many items from HSN. I have never ever had any problems with receiving or returning items(which has only been maybe once or twice out of 5 or 6 years). They deliver quickly, customer service has always been great and am
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Overall Rating:Store Rating: 1.0
 
!!!!TERRIBLE EXPERIENCE!!!!! HSN Shopping, ICON Health & Fitness
by jimmy4evr,Dec 14 '07
!!!!TERRIBLE EXPERIENCE!!!!! I purchased a ProForm 565 Cardio Coach Treadmill from HSN. This was a direct ship item from the vendor. What was delivered was not a new unopened treadmill, but was an item that was delivered broken, and appeared to have been
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Overall Rating:Store Rating: 1.0
 
the delivery was quick
by iram60,Oct 05 '07
I purchased a Room Solutions product a down top Feather Bed and pillow set on august 1,2007 I would NOT recommend this as the feathers are all over the mattress and the floor,and they are picky also.I do not consider this Feather Bed a good deal at
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Overall Rating:Store Rating: 1.0
 
Be warned you pay to return their mistakes !!
by sirbradii,Sep 14 '07
I will never shop at HSN again. They shipped me the wrong item yet I had to pay to return it; it was their mistake they should pay to return it. Also, the customer service agents were rude, non-caring and inconsiderate. My time is worth more then the
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Overall Rating:Store Rating: 4.0
 
Easy to browse and easy check out
by swfloridaal,Aug 12 '07
HSN has gotten better...Prices are decent and they employ a lot of Floridians in the Tampa area of Florida where they are based....You have a 30 day guarantee but the networks will drop you if you have a high return ratio...Never happened to me thank
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Overall Rating:Store Rating: 1.0
 
Very poor customer service and impossible to reach for problems with merchandise.
by algonquin11225,May 25 '07
I started shopping with HSN many years ago and thought they were customer friendly, until I returned some shoddy merchandise and did not receive an order. HSN plays the blame game...blaming the customer and being unavailable or unreachable whenever
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Overall Rating:Store Rating: 1.0
 
Critical information is not mentioned !! Be very very careful !!
by cal48boy,Apr 07 '07
I recently, March 2007, ordered a 'steam vacuum' from HSN, but the Hoover SteamVac LS does not have a water heating element and thus can not make steam !! This is a HUGE deception, and certainly critical information that the seller, HSN, should have
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Overall Rating:Store Rating: 5.0
 
Home Shopping Network - Brings their home to your yours
by GaryD,Jan 04 '07
I've picked up so many great items from HSN.com and they have been just outstanding. I believe my first purchase with them was a JVC DV camcorder -- their host do a terrific job of describing the product and answering viewers questions. The host appear
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Overall Rating:Store Rating: 1.0
 
ABSOLUTELY HORRIBLE
by suel41452,Dec 19 '06
Purchased a Multi-tool Rotary Cutter Item: 436-445. DID NOT WORK AT ALL!!!!!!!!!!!!! Not just my opinion, 99% of the reviews on their site said so as well. Should have checked the reviews first; was bamboozled by the demo. Showed the tool cutting glass
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Overall Rating:Store Rating: 2.0
 
POOR CUSTOMER SERIVCE/QUALITY CONTROL
by klatona,Sep 24 '06
HSN has POOR quality control! They treat their loyal customers OOORLY. No one cares about good service anymore. For a month, I've been trying to get a replacement for a tube of hand cream. The Double Latte moisturizing cream I bought grew black mold!
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Overall Rating:Store Rating: 1.0
 
Horrible
by sunchaser1025,Sep 15 '06
HSN is the worst. I placed a jewelry order in my name had it shipped to my husband at our house in WY. My credit card info is from my secondary home in Calif. Since they said they could not verify that I live in WY even though they ask you if your ship
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Overall Rating:Store Rating: 1.0
 
HORRIBLE CUSTOMER SERVICE
by tyleekessler,Sep 06 '06
HORRIBLE HORRIBLE experience with this company. They sent me the wrong product and spent hours on the phone basically telling me that they could do nothing about it. I have never written a review about anything and I seriously want to call the better
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Showing 76-90 of 144 reviews Page 1 2 3 4 5 6 7 8 9 10 - View all Previous   Next

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Showing 76-90 of 922 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 62   Previous   Next
Date Rating
Overall Rating:Store Rating: 4.0
 
Sep 21 '07
To be honest I hve been with HSN for over 13 years and I perfered your old...
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Overall Rating:Store Rating: 5.0
 
Sep 20 '07
Easy to order from and I like the easy return policy if the item is not what...
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Overall Rating:Store Rating: 5.0
 
Sep 20 '07
an excellent merchant to deal with and one who backs up the merchandise with...
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Overall Rating:Store Rating: 4.0
 
Sep 19 '07
For the most part I've had good experience shopping at HSN,but at times I've...
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Overall Rating:Store Rating: 3.0
 
Sep 19 '07
Too much "made in China" junk.
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Overall Rating:Store Rating: 5.0
 
Sep 17 '07
I have shopped at HSN many times and have always had good results.
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Overall Rating:Store Rating: 5.0
 
Sep 17 '07
every thing is easy to find on hsn customer service is great i like shopping hsn
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Overall Rating:Store Rating: 3.0
 
Sep 17 '07
I WISH THEY WOULD RESTOCK ITEMS THAT I'M SURE ARE NOT ONLY MY FAVORITE(S) BUT...
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Overall Rating:Store Rating: 4.0
 
Sep 17 '07
there has been a huge improvement on the return process. website much better...
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Overall Rating:Store Rating: 4.0
 
Sep 16 '07
Good service. Quick delivery.
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Overall Rating:Store Rating: 5.0
 
Sep 16 '07
always excellent
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Overall Rating:Store Rating: 5.0
 
Sep 16 '07
I ;ove shopping ay JSN. I ofyen use the flexpay option which id helpful. I...
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Overall Rating:Store Rating: 5.0
 
Sep 15 '07
I've shopped with this company for many years. The ordering process is easy;...
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Overall Rating:Store Rating: 3.0
 
Sep 15 '07
ok
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Overall Rating:Store Rating: 4.0
 
Sep 13 '07
I've tried to get the wig I want for over a year. I wish when things are sold...
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Showing 76-90 of 922 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 62 Previous   Next