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ALWAYS RELIABLE AND DEPENDABLE..GREAT PRODUCTS! DOESN'T GET BETTER!
by rallen17,Mar 20 '05
I have NEVER had a problem with HSN!! HSN even refunds the original s/h charges on returns! I don't know of ANY other companies that offer that! I even had an item that I incorrectly ordered, and once again, HSN customer service came through for me!!
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BUYER BEWARE...you'll BE SORRY if you try to save a buck here.
by christianhere,Mar 18 '05
BUYER BEWARE!!! CUSTOMER SERVICE IS an Expensive JOKE on you if you purchase from Home Shopping Network. I purchased a Gateway Notebook Computer from HSN in November, A NIGHTMARE ENSUED. I called Gateway for Tech Support, I was told my computer didn't
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POOR Customer Service
by tikigiz,Mar 15 '05
I had ordered $700 worth of merchandise (& $100 S&H -OUTRAGEOUS) and found out right after that there was a new HSN / AAA discount available. After several e-mails and a phone call, HSN would not honor that discount. They said they could not verify
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Very POOR service. No support as promised.
by madroy1999,Mar 05 '05
Delivery speed: I received three (3) keyboards immediately and waited almost three (3) months to get authorization to return said keyboards. It also took several tries to get my computer. It was delivered one piece at a time. Also waited another 1&1/2
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I still shop HSN, just more careful to monitor returns.
by sjones86,Mar 04 '05
I shop HSN a great deal and have had pretty good success. However, be forewarned - I sent back several items from 2 orders in one box to save on shipping. I included the return shipment documents as required. I did not get credit for 3 pair of pants
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1st shopping experience a good one. like the Flex pay. Will shop here again.
by triplebuc,Feb 23 '05
Bought a portable DVD player. Received quickly. Accurate order. Good Condition. Still works fine, when I charge the battery! Considering another purchase of a Digital camera, on flex pay. Might be a little Cheaper else where, but no flex pay available at
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Excellent experiences
by marymcq,Feb 20 '05
I LOVE HSN! I have bought many things from them and never been disappointed! They have a wonderful return policy refunding your purchase price and original shipping charges. I have sent items back after the 30 day return time and they have still
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Terrible, no customer support and cheaply made jewelry, you have lost a customer for life.
by mariliyn,Feb 12 '05
Received 14K ruby/onyx bangle bracelet less than a year ago as a gift from my daughter. Wore it several times, dropped it on soft surface and it broke in two pieces! HSN would not stand behind the product so took it to a jeweler who said he could not fix
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Bait and Switch
by dogmomma,Feb 12 '05
ordered Perlier Olive Oil Autoship program on Nov 15, 2004. This program guaranteed that I would be shipped the product for a guaranteed price of $29.85 at a customer selected interval as long as I was in the program. Today (2/12/05), I received an
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No refund on faulty products after 30 days. Rip Off!
by rshdunlop,Jan 21 '05
I bought a pair of Bandalino boots from HSN, Two months later the stitching unraveled on one boot. Bandalino is a reputable brand, so I reckoned HSN would sort it out. No such luck. They are refusing to replace the boots or issue a refund because the 30
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TERRIBLE CUSTOMER SERVICE
by onlineshppr,Jan 09 '05
Terrible customer service, I ordered a Lexmark Printer on December 5, didnt ship til December 17, when asked HSN had no response. Then the best was, HSN didnt say that the printer was actually shipped from the vendor not them, then FEDEX screwed up here
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Price honesty preferred, still received a bargain. Flex- pay is wonderful. Better warranties needed.
by msdl,Dec 18 '04
This is a mixed review. Recent cubetto 7.25" gold cubetto bracelet. Customer service was wonderful. The retail value was listed at $705 and sold at $199. However, in checking various online stores, the prices generally run from $405 retail value. The
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Would definitely shop again.
by bobcatjon,Dec 10 '04
I am not a typical HSN shopper but had a really good recent experience with them. I ordered the Wolfgang Puck Today's Special from Sunday, and just received it this morning. Everything is just as it was presented on the tv, and delivery was even
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Great experience, quick shipping and love the product.
by inkedfaerie,Dec 09 '04
I ordered a box of chocolates on Dec. 2nd and received it on Dec. 9th. I thought, WOW!, what a quick turn around time for fresh chocolates that were already gift packaged. Great price too, under $20 bucks. I will def. shop there
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Very poor customer service and inferior products!
by tacgd,Dec 06 '04
I purchased a Lexmark6150 All In One Printer/Copier/Scanner and Fax Machine last year and never received the correct instruction manual nor the correct CD to install in my computer. After contacting HSN several times, I was promised they would send
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Aug 12 '07
I have loved shopping on line with HSN. My recent experience since you have...
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Aug 12 '07
I WAS VERY SATISFIED AS ALWAYS WITH HSN. I RECEIVED ITEMS AS ALWAYS.....TIMELY...
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Aug 11 '07
Always provide excellent service. I have neverhad a problem or reason to call...
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Aug 08 '07
REAL GOOD.
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Aug 07 '07
This purchase was easy. I found what I wanted and ordered it. At a later date I...
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Aug 07 '07
Shopping experience was fine but did not care for quality of apparel.
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Aug 07 '07
Reliable
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Aug 06 '07
Great company to do business with
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Aug 04 '07
Good selection, good prices, esp w/flexpay.
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Aug 03 '07
I am very satisified with all of my purchases on HSN. I Have not had any...
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Aug 02 '07
HSN was OK. But the camera wouldn't take pictures. I e-mailed the problem to...
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Aug 02 '07
it's great.i will keep shopping at HSN
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Jul 31 '07
Very pleasant
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Jul 30 '07
Website it easy to navigate. I can look at many items in a category instead of...
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Jul 30 '07
Always very efficient. Both website and phone customer service are excellent.
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