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Impact Computers

Overall service rating:  Store Rating: 2.5
Reviewed by 35 customers
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Showing 1-15 of 44 reviews Page 1 2 3 - View all   Next
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Overall Rating:Store Rating: 5.0
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Awesome Experience Great Customer Relations

by kj4fgi, Apr 27 '12
I don’t know where all this negative experience is coming from I had a great experience and would use this company again I ordered a hard drive for my 10 year old Sony Vaio, they sent me out the exact replacement, a New Hitachi HD and it ...
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Overall Rating:Store Rating: 1.0
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Bait & Switch is Impact Computers Policy

by jacooper, Feb 09 '12
Don't do it. Order from a different vender. I wish I had checked the reviews on this company. What a scam, I am a network administrator and needed a Western Digital hard drive for a server in a RAID configuration. They sent me a cheep Maxtor hard drive ...
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Overall Rating:Store Rating: 1.0
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They are the worst company I have ever dealt with!!!

by brother777, Jun 22 '11
I recently purchased a Toshiba keyboard to replace the faulty one for my daughter. The model # is NSK-TAD01, (SILVER KEYS)  But they sent me model# NSK-TAC01, (WHITE KEYS)!! My daughter is very upset, especially when I told her that WE WOULD HAVE TO ...
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Overall Rating:Store Rating: 1.0
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"BAIT AND SWITCH" - STAY AWAY FROM THIS SELLER

by rubinov, Dec 20 '10
Product Ordered  - HP Product ID - 501587-001Product Received - IBM Product ID - 92P0986Contacted customer service and they informed us that what we received is compatible with what we ordered. We explained to them that it is not ...
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Overall Rating:Store Rating: 1.0
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Bad Business and Return Policy

by dcham64661, Sep 22 '10
The power supply on my business computer went bad. My business is severely crippled without my computer up and running, everything I do in my business revolves around my computer. So I overnighted a "new" power supply from Impact Computers and ...
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Overall Rating:Store Rating: 1.0
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Worst Online Reseller You Can Buy From

by notachump, Mar 27 '10
On February 23rd, I purchased a specific part for my scanner from IMPACT COMPUTERS online. The company sent a totally useless partthat would not even plug into my scanner.Here is how I believe Impact Computers works:  I ...
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Overall Rating:Store Rating: 1.0
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Horrible Company. WILL TAKE YOUR MONEY!!!!

by underzen, Feb 07 '10
Recently purchased a bezel for my laptop from Impact Computers. My order was processed promptly. I received an email with my tracking number a day later. After a few days I noticed I hadn't received my order so I traced the package and UPS said the zip ...
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Overall Rating:Store Rating: 1.0
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Shipped wrong part & ripped me off with restocking fee!

by msmccubbin, Mar 03 '09
I needed a replacement fan for a Compaq Proliant fan and Impact Computers said they had the exact part number I read to them over the phone. I spent more than ten minutes describing the fan & details on the fan label to make sure I was ordering the ...
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Overall Rating:Store Rating: 1.0
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FRAUDULENT - Reseller intentionally substitutes lower-grade components.

by scartin, Mar 24 '05
It seems that Impact Computers' standard business practice is to offer low prices and then intentionally ship a cheaper/inferior product that is 'compatible' with what you ordered to better their bottom line. There are MANY reviews on shopping.yahoo.com ...
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Express Reviews
Overall Rating:Store Rating: 5.0
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AWESOME, FIVE STARS, Melissa made this experience worth needing a part. Will use again soon.
by genhydroNew Member,May 02 '12
Our company needed a replacement part quickly, and Melissa @  Impact Computers provided it. The professionalism of Melissa and the quality of the product,  EVERYTHING was great. We have already recommened them and will certainly use
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Overall Rating:Store Rating: 5.0
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Impact Computers A+
by itinvbfl,Apr 27 '12
I have done business with Impact Computers for a number of years and have never had any major issues. If they cannot provide an exact match, they generally send a compatible replacement part.Returns have always been quick and easy, and
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Overall Rating:Store Rating: 5.0
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Never Had a Problem
by accuratepc,Apr 05 '12
Bait and Switch, really? I have never had a problem with Impact. I have ordered from them numerous times in the last few years and I have never and I repeat never had a problem with them. Most recent purchase of a power supply for a Dell all in one was
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Overall Rating:Store Rating: 4.0
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Recommend these gents highly.
by mausaponi,Mar 28 '12
I've been ordering from Impact for a little more than 5 years. Had one issue in all that time and it was resolved quickly and my merchandise shipped. Customer service personnel were polite and efficient. I will continue to do business with
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Overall Rating:Store Rating: 5.0
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Excellent product and service
by rkbuy,Mar 27 '12
I ordered laptop parts from Impact Computers. Was cautious after reading some troubling reviews, but I had an excellent experience with them. I called and ordered on the phone making sure parts were really in stock because of some comments. Person on the
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