I have both Blockbuster and Intelliflix services. There are some significant differences in terms of speed of turnaround of DVDs. I am receiving about 12-13 DVDs a month from Blockbuster plus I get two instore rentals free for 16.99 per month. With ...
I have had Intelliflix for over a month, and I have experienced nothing but problems. First of all, they are liars! Everyday, they change the deadline to purchase the Superpass to make it seem like you only have a matter of hours to decide whether you ...
Doesn't the below Better Business Bureau report explain it all about Intelliflix? http://www.bbbsoutheastflorida
.org/nis/newsearch2.asp?ID=1&s
trBCode=06330000&ComID=0633000
023003768&ComName=Intelliflix
Inc. I receive movies from all over the ...
Pros: Decent online interface, competitive prices, 40,000 titles, flexibility Cons: No Telephone Support, Grueling Shipping Delays, You Never Get What You Want I’ve been a user of netflix.com for over a year now and have been ...
The worst. If you are only into "B" movies, and not into current releases then Intelliflix is for you. If you want the worst service, than Intelliflix is for you. The slowest, and the most incompetent.
We originally signed up for a two year agreement with Intelliflix...couldn't pass up that deal. For the first six months their service was good. Then they'd stop shipping us title, oh shipping us new titles when we opened a "ticket". Recently we have not had a movie out in two months. We have open new "tickets" with no avail. We have asked for a refund for the remaining year of our service. They have stated they do not give refunds. They have an F rating on the Florida BBB website. Stay away from this company...
Dispute with credit card & won by steve888 ,Dec 20 '07
How fool of me to let myself joined such a scam site - Intelliflix. Well, instead of dealing with those scammer, I just dispute with my credit card. Within 5 hours, my credit card emailed me and told me they have credited back the full amount. I guess I must be lucky.
Intelliflix isn't worth the trouble, We will never go back to them again. by avri ,Dec 13 '07
We left Netflix to intelliflix, because the price was cheaper. We weren't happy with the slow service of intelliflix, and some of the movies came broken. We canceled the service of intelliflix within the required amount of days, but intelliflix didn't let our emails go through, and they gave false telephone numbers as contacts. The intelliflix finally agreed to refund a portion of our money through our visa, but they never made good on this promise. One year later we are still trying to get our refund, and there still is nobody to talk to in that company. When we started our account with intelliflix, we didn't know that they had so much to fear, nor that they would hide themselves behind false addresses, and false phone numbers.
a)Slow delivery speed up to 4-5 days delivery.
b)They did not have the collection of movies, and movies arrived with the wrong titles.
c)Costumer service is really bad, overall service is service, nobody to talk to, no working telephone #, no address available to talk to someone face to face.
For questions please call Mr. More @ 410-477-3344.
The wose fraudful company I have ever dealt with. by murfs2 ,Oct 09 '07
The absolute worse company I have dealt with. I prepaid for a year and had to constantly write to customer service and ask why I was not receiving any movies. They always had a lame excuse. I am suppose to get 2 out at a time. I have received 1 title in the past 2 months. I've called but they just lie. They try and passify you by extending time on your contract but still ship no movies.
Terrible - don't recommend Intelliflix by ranger69 ,Sep 27 '07
Intelliflix has TERRIBLE service. I have been waiting for close to a month to receive movies. I have sent 3-4 requests to get movies. I have 30 movies in queue - so no reason I should not have movie.
I signed up for year service which was BIG mistake. They won't give refund, or allow me to cancel until end of contract :( I would not recommend this service to anyone!!
A FRAUDULENT COMPANY -- DON'T DEAL WITH THEM by elfgal ,Aug 14 '07
ABSOLUTELY THE WORSE COMPANY I HAVE EVER DEALT WITH. PLEASE DON'T WASTE YOUR MONEY HERE. WE ARE ON A 2/WEEK PLAN. AS OF THIS DATE, 8/14/07, WE HAVE RECEIVED 4/MONTH. IN THE LAST 2 WEEKS, THEY HAVE SHOWN ONLY ONE MOVIE SENT. NOW, TALK ABOUT CUSTOMER SERVICE, THERE AIN'T NONE. NO PHONE NUMBER FOR COMPLAINTS AND I CAN SEE WHY. THEY WOULDN'T HAVE THE MONEY TO PAY THE NUMBER OF PEOPLE TO HANDLE ALL THE COMPLAINTS!! YOU LIVE AND LEARN. TOMORROW I WILL BE SENDING A FORMAL COMPLAINT TO THE BBB OF VA AND FL AND ALSO TO THE ATTORNEY GENERAL'S OFFICE IN FLORIDA. THESE PEOPLE NEED TO BE SHUT DOWN AND PAY ALL THEIR CUSTOMERS A FULL REFUND!
Intelliflix SUCKS, don't even both wasting your time or money on this service. First of all, their customer service can only be reached through email support. They claim not having a live customer service rep to keep costs down. Never do business with a company that does not publish a phone number to speak with someone. I chose the prepaid option of 10 movies for like $20, which I thought was a better deal than I could get from Netflix so I tried them. None of the movie I selected were available and I never even got ONE movie shipped to me. I was afraid they were scammers so I immediately canceled my membership after I realized that I had credits deducted even though it the movie was not shipped, simply because I selected it. It was like, some day the movie will be available and we'll send it, but for the time being, I had lost credits. These people should be out of business yesterday. I am going back to Netflix. I will also call Michael Finney, consumer advocate, to investigate them.
Action filed by Florida State Attorney General against Intelliflix for dishonest practices. Action LO7-3-1010
Office of the Attorney General
1515 North Flagler Drive
Suite 900
West Palm Beach, FL 33401
They show 238 complaints but there are thousands as others find out about this and contact them. They were never registered to do business in the state. As of Oct 19,2007 the web site is still up but I got 2 movies in Sept and none in Oct for $190 a year and three DVDs out at a time. I guess they mean 3 out in a year.
Horrible turn-around, no customer satisfaction! by videojockey354 ,Jul 31 '07
This was my last letter I wrote to Intelliflix as a customer of 3 months:my queue keeps getting smaller as you mail me no more titles and offer me nothing to compensate. I see no reason to share a positive opinion with those I speak with or those who ask for a review over the internet. Your service is completely awful! For 1 week now I have sent you dvds, and received no replenishment of my queue! My available titles are shrinking without reason and your service is completely without customer satisfaction, sot to mention your turn-around is reprehensible!
Intelliflix is terrible, worthless avoid at all cost. Go to netflix by elotsip ,Jun 29 '07
Intelliflix totally sucks. It takes a long time to get movies, if you get anything sent at all. The have terrible stock. Every single xbox and xbox 360 game I was interested was not even allowed to be put in my queue because the stock was too low. You can't get a refund if unused months. It's a total rip off. I've used Netflix since 1999 and thought I'd try something different. I'm glad I didn't cancel my netflix account. They are SO much better. Avoid Intelliflix if you ever want to actually get your movies or games.
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