Intelliflix Online Service

I do not think intelliflix ever shipped a movie that was at the top of my queue. It only shipped movies from east coast shipping centers and I live on the West Coast, thus the turn around time was huge. a good many movies were scratched beyond playability. On a scale of one to ten, I would not even give this service a one.

No need repeating the same thing over and over. Intelliflix is the worst. You will find yourself wondering if what they have done to you is legal.

Intelliflix has TERRIBLE service. I have been waiting for close to a month to receive movies. I have sent 3-4 requests to get movies. I have 30 movies in queue - so no reason I should not have movie.
I signed up for year service which was BIG mistake. They won't give refund, or allow me to cancel until end of contract :( I would not recommend this service to anyone!!

Absolutely horrible experience. They don't have a customer service number only email and it took them 3 days to reply to my email. Even when they replied to my email they did not answer my questions. The DVDs they sent to my house arrived quickly but were severely scratched. They were so bad that they did to even work in my player. They also attempt to scam customers into signing up for a full year buy saying there is only one more day left for their super pass. Do yourself a favor stick with blockbuster or netflix don’t give these jokers your time or money. Business like this should not exist.

The worst on-line SCAM experience ever. I’ve been a member over 2 months but have received only 13 titles. I’m a "3 at a time" member, but never had 3 at a time... ever. Of the 13 received, 4 were in such worn condition they could not be viewed. They are totally unresponsive to specific problems, have only automated response answering their phone, and do not respond to regular mail. It’s over a month since they have shipped me a title, with plenty of titles in my queue.

I filed complaints with BBB and FL State Atty General, and learned that both were swamped with Intelliflix complaints. BBB has complaint open and the AG sent a packet of affidavits to complete and submit; that’s all done.

After I dared to file a complaint with BBB for my account, Intelliflix now punishes me for daring to complain. They now dump a generic response email in my inbox every hour, 24/7. I have saved nearly 2000 of them so far since they started my punishment and harassment. Cute... very cute. For you own sake, STAY AWAY... VERY FAR AWAY!! Intelliflix = FRAUD and has no business ethics or morals whatsoever!!

I would give it NO checks if possible. All of the games (6 so far) have not worked on my son's PS2. So we go down to the local blockbuster, rent a game, works fine. All of his current games work If you want to waste money then go to UnIntelliflix for games. Otherwise go to Blockbuster and get their game pass. Long return times, no games that work. Uncaring support. What less could you ask for.

Wish I had found the site before I signed up because I would never have joined if I had seen these reviews.
I actually did an experiment with my Netflix account. I rented the same three movies at a time from both places. I never got my first choices from Intelliflex and always got my first three selections from Netflix. I would receive my Intelliflex movies in an average of six days and my Netflix movies in an average of about 1.5 days. In the three months that I was a customer with Intelliflex three movies were lost and now they are charging me $25 per movie to cancel my account. In four plus years only one movie was ever lost with Netflix and that was my fault, I think I lost it.
Over all Intelliflix is the worst internet company that I have ever done business with, I would highly recommend avoiding this company.
Although Netflix does not rent Adult movies and games you get at least twice as many movies per month as you will from Intelliflix.

AVOID THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I've tried every mail-order service and IntelliFlix has been THE WORST for the 11 months I've suffered thru (a Christmas gift, prepaid, unable to get money refunded to the gift-giver).

Movies will sit at the top of my queue for 10-11 months, never processed, but only bottom ones will be.

If it takes 2-3 days to finally see a movie, it can take 8-20 days to have it acknowledged as "received".

This is how they throttle your traffic - they don't acknowledge receipt for days, weeks, ?? Then, they only promise to "start processing" your next title within 48 Business Hours!

No mail-order service has been worse in Queue Fulfillment and Return Processing. Occasionally I find a title there that no other service has, but they've never shipped them to me, months and months and months later!

Do NOT use Intelliflix! I too got suckered in by review sites that praised Intelliflix; somehow I forgot to come to Epinions, what a mistake.
Let me make it easy 4 billing periods for total $71.88, I have received only 15 movies at a rate of $4.792 per movie. That is more expensive than Blockbuster where I rent new releases for that amount. The 16th movie was cracked. The past month with 5 days remaining I have only received 1 movie.
I am canceling my service as soon as I know they have received the cracked DVD. The max number of movies that was shipped in one month was 7, for this service to make sense you have to get 9 plus per month.
Customer support is not responsive,
There is no good reason to use this poor service. There is poor value, poor movie availability, poor service, and poor customer support.

Let me repeat I’m canceling today

Got a DVD February 11, it's March 3, still waiting for another! 3 out at a time? Yeah, right! I'll be lucky to get 3 this month, since I just received notification that one is on the way---twice!!! Same movie!!! I love the customer service, always gives me a good laugh. They are so sorry, they are going to give me an extra week of service or send 4 at a time for 2 weeks. Still waiting on those, also! It's a joke and fraud keeps coming to my mind!

I couldn't possibly agree more with the previous review. Intelliflix is a complete scam, and once everyone's initial contract is up, I can't imagine anyone signing up for a second year. I too thought it would be nice to be able to rent video games and dvds from the same online place... but not so much in this case. If it's too late for you (as it is for me) and you've already signed up, make sure and set your account to cancel for the next billing cycle - and to be honest I'd check it regularly just to make sure it stays cancelled. Also I plan on emptying my queue at least 2 weeks before the end of my contract to avoid any possible "mail delay" scams they might try to pull to bleed any additional money out of me. These guys are almost class action lawsuit bad considering they don't even remotely meet their promises. It often takes over a week to get a single dvd out of them and it's almost NEVER the item at the top of my queue.

Avoid these guys at all costs!

I was SUCKERED in by the super-pass. I failed to read the fine print. NO REFUNDS EVER, also the mature movies don't go to all zip codes, but they won't tell you which ones until after you pay.

The movies take at least a 5 day lapse from the time they receive and the time they ship. So they are sitting on the movies they are supposed to ship.

I have spent so much more money with Intelliflix than Netflix because I want to watch a new release. I have to rent it from blockbuster or pay-per-view.

Oh if you want customer service FORGET-ABOUT-IT. They don't care if you tell them they are the worst company ever, wanna know why, they already got your money...

AVOID INTELLIFLIX AT ALL COST.

If you read the other review, he says it all, and he's right.I was suckered in about a month ago. payed for the whole year. Now if I cancel, No refund. I have 80 plus DVD's in my list. I'm not even getting any in my top 20. They just sent me my 38th selection. Wish I never joined. Listen to the other guy!!!
WELL MY YEAR IS ALMOST UP, AND I CAN HONESTLY SAY INTELLIFLIX WAS BY-FAR THE WORST ONLINE EXPERANCE OF MY LIFE, AND THE LAST MONTH ONLY GETS WORSE.I HAVN'T HAD A MOVIE IN OVER A WEEK. IT SHOWS THEY HAVE ALREADY RECIVED 2 OF MY 3 TITLES I HAD OUT. THEY HAVE PRETTY MUCH CUT OFF ALL E-MAILS BACK TO ME. I GET THE SAME COMPUTER GENERATED ANSWERS TO MY E-MAILS TO THEM THAT ARE PLACED IN MY ACCOUNT. I THINK THERE STALLING FOR MY LAST 16 DAYS I HAVE LEFT. I DROP TO MY KNEES, AND THANK GOD EVERY NIGHT BEFORE BED, FOR ENDING MY HELL. I ONLY CAN WISH ALL THE REST OF YOU POOR SOULS A FAST, AND PAINLESS YEAR. GOOD LUCK...

Total joke, don't waste your money, there is a reason they are one of the few services with no free trial, everyone would figure how much they suck if they had a free trial.

Out of all of the games on my list they after several days send me one 8 or 9 titles down, the game gets here, it isnt even playable, looked like they took sandpaper to it. The return envelope has two stamps on it. My guess is this joint is ran out of some guys apartment and they don't even have half of what they claim to.

How fool of me to let myself joined such a scam site - Intelliflix. Well, instead of dealing with those scammer, I just dispute with my credit card. Within 5 hours, my credit card emailed me and told me they have credited back the full amount. I guess I must be lucky.