Placed order for Staub "La Theiere" Round Teapot on Dec 12, 2007 for delivery before Christmas, as this item was being ordered as a gift. Chose to buy from this website because price was better (by about $10) than the next lowest priced site and because ...
I placed my order for the Cuisinart TOB-175 on Sunday. Got a tracking number on Monday (AM) that it was shipped and I had my toaster/oven/broiler on Wed. They had advertised a chrome model but was the brushed chrome, which I wanted anyways, but had the...
Kitchenclique is a front for gopcplus which tries to sell anything and everything. I ordered a toaster oven, "in stock" over two weeks ago. Nothing has arrived. They won't answer email requests for updated information.
The couple of extra dollars I...
I was politely provided product information via a toll free phone call to Kitchen Clique. I placed the on line order for the toaster oven on a Sunday, and received the delivery 2 days later with no shipping charges (for orders over $100.00). The...
Had to wait for item, but low price was worth it by skinnee135 ,Oct 20 '06
I ordered from Kitchen Clique because of the great price and no shipping + a $20.00 off coupon for the 7.25 qt Le Creuset French Oven I wanted. I ordered on Sept. 13 and received the oven on Oct. 19 due to the back order process for the color I wanted. They kept me informed the whole time and when they finally received it at their location, they promptly shipped it to me. I received it in perfect condition and for a total of $197.99 ($31 less for the oven than other places were charging AND I got free shipping, so the wait was worth it. So, if you're not in a huge hurry, the money saved was worth it to me.
Poor service, won't shop here again by surreal78 ,Jan 23 '07
Customer service was poor and quite slow, I placed an order for a Saeco espresso machine (they were $30-40 less than other stores) on a Thursday, no shipping costs were included in the order.
I then received a one-line, poorly spelled e-mail reply on Monday saying that the shipping would be over $100 USD, but without any other details. I replied promptly asking how much the total order would be. I then got another reply today (Tuesday), again only 2 lines, saying that the shipping cost would be over $150 USD and that it was UPS's fault, not theirs.
I then cancelled my order. Not really worth the waste of time thus far, I'm sure I can find another store that can provide a similar price and better customer service.
Overall good....if a little slow in shipment by alipple ,Jan 23 '07
Started out as poor experience as website showed no status of my order even after a week. Email to customer support was quickly answered though, and explanation of delay was due to inventory taking at warehouse. Ordered TOB-165 Toaster oven but was offered TOB-175 for same price by customer service rep. So over all good experience, if a little slow (could be due recovery from xmas rush).
This was an unfavorable experience. by culone ,Jan 06 '05
I ordered two items form the Kitchen Clique (a waffle iron and an egg separator) and did not receive an order confirmation e-mail. Upon phoning them the following day, I was told that the waffle iron was sold out and that they had no information as to when their inventory would be re-filled. In addition, I was told that the egg separator was also sold out and that they anticipated receiving it in 3 days. The representative was rather arrogant and clueless. Needless to say, I canceled the order and will not do business with this merchant ever again.
Fantastic service and delivery!!!!!! by tjshibes ,Dec 19 '08
Ordered Chantal Classic Tea Kettle at 8PM on Dec 18 and recieved the unit at 1PM on Dec 19 using the free delivery selection. Now that's service !!!! Also the price was the best on the net by far. I would definetly use this company again.
Polite, but no product like promised. by tr6endo ,May 08 '06
Website stated item was in-stock. I placed the order and received a phone call four days later stating it is on back-order. It's been over two weeks and still not in, (Web still states In-stock). Order has been canceled and item purchased from competitor. Customer service was polite, but bottom line no product like promised.
Fast shipping and great prices, I will probably use again. by tinaprescott ,May 08 '06
I ordered a Le Creuset pot on Monday and received the order on Thursday. Wonderful site. I read the reviews and I had a lot of mixed feelings. I took a shot and it worked great for me. I would shop from Kitchen Clique again. Thanks a lot.
All around good experience. by rwr-immlaw ,Feb 11 '04
Purchased high-end food processor because they had the best price and free shipping. Placed online order 2/4, received item 2/11. They sent UPS tracking email info so I knew where the package was. All around good experience.
Kitchen Clique sent the wrong can opener. It took twenty minutes of my time on the phone to discover that they chose to send me a different one, without my okay, because they did not have the one I wanted in stock. They claimed that the manufacaturer discontinued it. (Many other sites offer it and I already now have it.) Upon receiving the item, they did promptly credit my account, but without the tax I had paid. Read more
Overall Rating:
Sep 28 '06
They NEVER bother to contact me to tell me there will be delays. I have to continually email them to find out what is going on. They keep telling me it will be shipped "next week." I have not received the product yet. Read more
Overall Rating:
Customer Service:
On-Time Delivery:
Selection:
Nov 14 '04
Order was cancelled without explanation according to merchant's tracking system. I was not notified. Read more
Overall Rating:
Customer Service:
On-Time Delivery:
Selection:
Apr 03 '05
I still haven't riceived the crock pot. The survey I
received from Kitchen Clique was so small I couldn't
even read it. This survey is a readable size. Read more
Overall Rating:
Apr 14 '06
I have to say that my experience trying to shop at The Kitchen Clique was not so pleasant. The Kitchen Clique needs to work on the shipping process. The cost of express shipping is outrageously priced especially if you are shipping within the US. I was being charged for an express shipping for $115.00 for an item that wasn't even going to arrive the next working day but 4 days later.
So I cancelled my order and I placed an order with some else and their express UPS shipping was $20.00 if you can believe that. Read more
Overall Rating:
Customer Service:
On-Time Delivery:
Selection:
Feb 16 '05
Over all the web site was easy to get through. But when web site says the item is in stock it should be in stock. I probably would use somebody else next time to recieve my order quicker. Peter n Guy jr. Read more
Overall Rating:
Customer Service:
On-Time Delivery:
Selection:
Dec 26 '04
I haven't received the product yet. It was for Christmas.
It's too late now. It's not serious, I asked to receive the product befor decembre 24. Read more
Overall Rating:
Mar 27 '06
they were the only ones with the item i was interested in, but their shipping rates were expensive. i chose to go with the free shipping if i bought a certain amount. their selection of goods could have been bigger. Read more
Overall Rating:
Feb 09 '06
Wish I had been advised that the item I ordered wasn't in stock WHEN I ordered it. Read more
Overall Rating:
Dec 27 '05
Ordering was easy but then they lost my order (for over a week). Fortunately there was a number to call and I got through rather quickly. This must be a warehouse front for multiple businesses because when I first spoke with them they identifed themselves as a different electronics store, not Kitchen Clique. At least they were able to find my order and processed it quickly, and I received the merchandise fairly quickly and in fine condition. Read more
Overall Rating:
Jul 13 '06
Merchant did not have item in stock, and was not sure when they would have it in. Merchant called me in a timely fashion. I ended up canceling the order. The merchant's customer service was very polite. Even though I didn't buy anything from them, I would rate them as good. Read more
Epinions.com periodically updates pricing and product information from third-party sources, so some information may be slightly out-of-date. You should confirm all information before relying on it.
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.