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Kmart Online Store - kmart.com

Kmart Online Store - kmart.com

Overall service rating:  Store Rating: 3.5
Reviewed by 281 customers

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Showing 1-20 of 78 reviews Page 1 2 3 4   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

Christmas ruined! Horrible experience

by , Dec 24, 2012 Rated a Helpful Review
Today is dec. 24 and I paid on the 9 to make sure the item was delivered on time I was clearly inform as long as it was by the 14 the item would ship on time, our Christmas was ruined as I was expecting it for a gift I contacted them via email,chat and ...
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Overall Rating:Store Rating: 1.0
 

Is Kmart the Smart Way to Shop? -- No!

by dlstewart is a Top Reviewer on Epinions in Online Stores & Services, Oct 10, 2012 Rated a Very Helpful Review
My father (a proud 82 years old) asked me to buy him some undershirts.  How hard can it be to purchase underwear tops?  Turns out he wanted a certain style, in white, and they had to be extra long.  I finally found what he wanted on the ...
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Overall Rating:Store Rating: 1.0
 

Never order site to store online!

by , Sep 5, 2012 Rated a Helpful Review
I purchased a handheld vac online to get the discount.Had it shipped to store.Said it was available for same day pick up.I never recieved an email.I stopped into the store that I was suppose to pick it up at and the girl said, if it was in stock I should ...
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Overall Rating:Store Rating: 1.0
 

frustrating customer service department

by , Dec 18, 2011 Rated a Very Helpful Review
I ordered two nintendo dsi xl's for my children in plenty of time for christmas.  I ordered one midnight blue for my Son and one metallic rose for my Daughter.  My order confirmation and my shipping notice emailed to me from kmart.com both ...
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Overall Rating:Store Rating: 0.0
 

I was very unhappy and we may also have an unhappy soldier!

by , Dec 16, 2011 Rated a Helpful Review
My husband is currently deployed and its less then 2 weeks before christmas. I am currently hours away from our home with him for the holiday. I place and order on kmart.com for his christmas presents. I used our home address for billing and his ...
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Overall Rating:Store Rating: 1.0
 

Worst shopping experience-they do not refund!!!!!

by , Aug 24, 2011 Rated a Helpful Review
Larancy's post could be mine-oh my, this place is the WORST, repeat WORST on customer service. I also ordered a pair of shoes (these were for my preschooler) before his school began. The shoe promotion had a BOGO feature, so initially, I was excited. ...
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Overall Rating:Store Rating: 2.0
 

Nice customer service people, awful accuracy on the availability of the items.

by , Jul 25, 2011 Rated a Very Helpful Review
My experience using Kmart.com is a bad one. When I first purchased my order not every item was approved, but that was a problem with the credit card company. So one item went through and was purchased. I called both Kmart customer service and my credit ...
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Overall Rating:Store Rating: 1.0
 

Avoid K-mart for action figures, Toy order filled at random?

by , Jun 24, 2011 Rated a Helpful Review
Hi,I have to warn people away from this site, the ineptness of the customer service is next level Bad. How are they not reported daily to the BBB or even still be in Business?I ordered the new Thor and Captain America Figures from their website, ...
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Overall Rating:Store Rating: 1.0
 

Stay Far Away From Kmart.com!

by , May 25, 2011 Rated a Very Helpful Review
STAY FAR AWAY!I placed four orders on Kmart.com within a few days. Two were cancelled and I was told that the items were not in stock, even though at the time I ordered, the time I was told the order was cancelled, and at the time of this ...
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Overall Rating:Store Rating: 2.0
 

Dissapointing, fustrating!

by , May 21, 2011 Rated a Helpful Review
I was shopping for a portable DVD player and found one online at K-Mart on sale, upon checkout no sale price came up. I contacted customer service via phone and talked to Erica my personal shopper and explained my problem, she said she reported the ...
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Overall Rating:Store Rating: 2.0
 

Sears/Kmart online is the WORST place to shop!!!

by , May 12, 2011 Rated a Helpful Review
Terrible Service!!! I have placed 3 orders in the last 5 months, I have only received 1 order. The first was through Sears. I placed the order online for clothing for my nephews and niece around Christmas 2010, when my order did not arrive when it was ...
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Overall Rating:Store Rating: 1.0
 

NEVER order from Kmart/Sears online

by , Feb 22, 2011 Rated a Helpful Review
They took my money and never sent order Complaint Rating: Placed order from Kmart.com, paid for expedited delivery, confirmation of delivery date by customer service, order confirmation and checkout process. Website also offered free ...
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Overall Rating:Store Rating: 1.0
 

HORRIBLE

by , Dec 10, 2010 Rated a Helpful Review
I feel extremely frustrated with KMART customer service. I received an order through the mail that I had ordered online. When I received the items I had an incorrect item instead of the correct item. I called customer service and they were extremely ...
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Overall Rating:Store Rating: 1.0
 

Kmart.com is frustraing, poorly integrated website with substandard customer service

by , Nov 28, 2010 Rated a Helpful Review
My Black Friday shopping experience was VERY Frustrating, the web site is difficult to navigate if you are shopping the sales, and out of stock situations can result in the cancellation of your entire order.Black Friday comes once a year.  ...
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Overall Rating:Store Rating: 1.0
 

Kmart.com will not honor sales prices list on site.

by , Oct 17, 2010 Rated a Helpful Review
Yesterday night on Saturday the 16th, I was searching the kmart website for a bounce house for my 2 year old daughter. When doing a search I found three houses that showed that they were on sale for 119.00 with free shipping on orders over $49.00. When I ...
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Overall Rating:Store Rating: 4.0
 

Kmart offers good products, good prices and friendly service

by , Sep 14, 2010 Rated a Very Helpful Review
I shop at the Kmart on line store at least a few times per year, and have been shopping there for a few years now as well. I do like shopping with them. As with any site there are some down falls, but there has been nothing major that wasn't immediately ...
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Overall Rating:Store Rating: 1.0
 

Wasnt worth the headache!

by , May 30, 2010 Rated a Helpful Review
Kmart sold me a Disney death trap travel system for my daughter. Kmart has the WORST service. DO NOT SHOP KMARTI purchased a disney travel system - car seat & stroller combo. The box was in terrible condition when I received it, held together ...
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Overall Rating:Store Rating: 2.0
 

KMart,com's service is MUCH worse now that Sears is in charge.

by PattyTherre is a Top Reviewer on Epinions in Online Stores & Services, May 14, 2010 Rated a Very Helpful Review
I thought Sears.com was bad but Sears owned KMart.com is just as bad now. I can't believe how badly the site has plummeted in the last couple of years. I shun the site now because, although prices can be good ...
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Overall Rating:Store Rating: 1.0
 

Terrible, I will never shop at another Kmart again

by , Feb 23, 2010 Rated a Helpful Review
Ordered a bedding set for my son.  Never received it.  2 weeks later after calling was told it was back ordered.  When I orgianlly ordered this, it did not say it was out of stock like most stores will say.  After finding out it was ...
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Overall Rating:Store Rating: 1.0
 

DontRecommendJustCauseTheirSiteShowsStockAvailibilityDoesntMeanItsSoAvoidOnlineShoppingKmart.com

by , Jan 15, 2010 Rated a Helpful Review
I had the same trouble with Kmart.com like the previous post.   I received a confirmation email that the order was shipped.  A week later I called to just verify that it had been shipped only to find out that it had been canceled on the same ...
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Showing 1-20 of 78 reviews Page 1 2 3 4 Next

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Showing 1-15 of 213 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Oct 8, 2014
(Not Yet Rated)

It was very nice.
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Overall Rating:Store Rating: 4.0
 
Jun 28, 2014
(Not Yet Rated)

I purchase my cloths with a charge card with my name on it. My wife said she...
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Overall Rating:Store Rating: 5.0
 
Jun 27, 2014
(Not Yet Rated)

Great
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Overall Rating:Store Rating: 5.0
 
May 31, 2014
(Not Yet Rated)

Great price, great service. I was pleasantly surprised, and I'm glad that...
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Overall Rating:Store Rating: 4.0
 
Apr 12, 2014
(Not Yet Rated)

The experience was good. They were prompt, friendly, and communicated...
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Overall Rating:Store Rating: 1.0
 
Mar 25, 2014
(Not Yet Rated)

Put pool on layaway on line..than pool goes on sale couldn't get the sale...
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Overall Rating:Store Rating: 5.0
 
Dec 26, 2013
(Show)

After shopping for these shirts in our local market for about a week...I found...
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Overall Rating:Store Rating: 5.0
 
Dec 15, 2013
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Perfect
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Overall Rating:Store Rating: 4.0
 
Dec 14, 2013
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No final full page to review before order was completed. Unbelievable!
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Overall Rating:Store Rating: 5.0
 
Dec 11, 2013
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I looked everywhere for this item and most stores were sold out. I went online...
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Overall Rating:Store Rating: 2.0
 
Dec 3, 2013
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Web Ste difficult. Shipping info for all products was desperate and not treated...
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Overall Rating:Store Rating: 5.0
 
Nov 17, 2013
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Good--hard to find anyywhere else
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Overall Rating:Store Rating: 4.0
 
Nov 15, 2013
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fast and great service, I will use this form of shopping in the future
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Overall Rating:Store Rating: 5.0
 
Nov 8, 2013
(Show)

Fantastic, they had the products, items were delivered ahead of time, I'm...
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Overall Rating:Store Rating: 5.0
 
Oct 9, 2013
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good products and fast process
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Showing 1-15 of 213 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Next