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Kmart Online Store - kmart.com

Kmart Online Store - kmart.com

Overall service rating:  Store Rating: 3.5
Reviewed by 262 customers
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Showing 1-20 of 77 reviews Page 1 2 3 4 - View all   Next
Date Rating
Overall Rating:Store Rating: 5.0
 

Great Customer Service....Refreshing!

by DenimDude, Apr 13, 2003 Rated a Helpful Review by the Epinions community
Great customer service and customer care! The best customer service I've experienced in years. Shipments arrive fast and are accurate. K-Mart's Online web site is very easy to navigate. I was easily able to navigate the site to find items we ...
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Overall Rating:Store Rating: 4.0
 

Kmart offers good products, good prices and friendly service

by markvg, Sep 14, 2010 Rated a Very Helpful Review by the Epinions community
I shop at the Kmart on line store at least a few times per year, and have been shopping there for a few years now as well. I do like shopping with them. As with any site there are some down falls, but there has been nothing major that wasn't immediately ...
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Overall Rating:Store Rating: 4.0
 

Kmart Online Store is the place to shop.

by michelle7898, Dec 18, 2005 Rated a Helpful Review by the Epinions community
Over the past few years I have purchased many things from Kmart Online Store. In all honesty they have great customer service skills, low prices, great sales and fast shipping services with tracking numbers provided and everything. That was a big plus ...
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Overall Rating:Store Rating: 4.0
 

K Mart Online – Your Alternative To Stale Popcorn, Non-Existent Price Tags & BlueLight Specials

by Freak369 Freak369 is a Top Reviewer on Epinions in Online Stores & Services, Apr 28, 2003 Rated a Very Helpful Review by the Epinions community
K Mart has had a bumpy road, in fact, that is an understatement. With Wal-Mart and their “roll back” prices, Target stores popping up everywhere and of course the internet, it seems like K Mart never stood a chance in the retail ...
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Overall Rating:Store Rating: 3.0
 

Rips offs!

by november52002, Jul 8, 2008 Rated a Very Helpful Review by the Epinions community
I have shopped at the K-mart Online Store only one time. Every thing went well. But the shipping cost skyrocketed at the last minute and I received a high cost result in the end. I have to say that was a turn off for me. I have never seen shipping costs ...
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Overall Rating:Store Rating: 3.0
 

The K-Mart Online Shopping Experience

by three_ster, Mar 14, 2007 Rated a Very Helpful Review by the Epinions community
As with most chain stores out there right now, K-Mart has its own web-site where customers can find and purchase items online. If you are looking for a product that you would find in one of the physical stores, you are most likely going to find it on ...
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Overall Rating:Store Rating: 3.0
 

Kmart Online Store : WHAT HAPPENED KMART???

by shoplmart, Nov 19, 2005 Rated a Very Helpful Review by the Epinions community
I'm not exactly a big fan of Kmart stores. Why? Nearly all of the Kmart stores that I have visited, whether they be in California or Texas, have been either filthy, equipped with a rude staff, or the prices simply couldn't stack up to the low prices at ...
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Overall Rating:Store Rating: 3.0
 

Positive experience for us

by mcx10, Nov 1, 2005 Rated a Helpful Review by the Epinions community
Our son is into robotics and after doing some research discovered a kit by Lego that's supposed to be very good. The kit is expensive, so I did more research to find the best price. Kmart.com was the winner. Even after adding shipping ($7.21, pretty ...
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Overall Rating:Store Rating: 3.0
 

KMart ~ where the shipping and tax can double your cost!

by 2buzy, Feb 15, 2004 Rated a Very Helpful Review by the Epinions community
I am not a big KMart fan, never have been. I have nothing against them I just find much better deals at Target and Walmart. Therefore, I had never shopped at their online site either. Well, as things always go ~ something ...
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Overall Rating:Store Rating: 3.0
 

~~KMART.COM~~HIGH SHIPPING COST IS NO BLUE LIGHT SPECIAL, THAT'S FOR SURE!!

by melissasrn, Jun 19, 2003 Rated a Very Helpful Review by the Epinions community
A few times a year, I find myself shopping at the KMart Online Store even though their shippi ...
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Overall Rating:Store Rating: 3.0
 

Kmart Online Store - kmart.com. STAY AWAY but they did come through.

by jo.com, Oct 15, 2002 Rated a Very Helpful Review by the Epinions community
Update: October 24..I received a complimentary $50 gift card.
Update: October 21..My daughter received the gift card today. It did arrive via Fed Ex 22 days after I placed the order. I will be changing my rating to average but I just can't bring...
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Overall Rating:Store Rating: 2.0
 

Nice customer service people, awful accuracy on the availability of the items.

by stacey_c, Jul 25, 2011 Rated a Helpful Review by the Epinions community
My experience using Kmart.com is a bad one. When I first purchased my order not every item was approved, but that was a problem with the credit card company. So one item went through and was purchased. I called both Kmart customer service and my credit ...
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Overall Rating:Store Rating: 2.0
 

Dissapointing, fustrating!

by clbeggs, May 21, 2011 Rated a Somewhat Helpful Review by the Epinions community
I was shopping for a portable DVD player and found one online at K-Mart on sale, upon checkout no sale price came up. I contacted customer service via phone and talked to Erica my personal shopper and explained my problem, she said she reported the ...
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Overall Rating:Store Rating: 2.0
 

Sears/Kmart online is the WORST place to shop!!!

by butterfly107, May 12, 2011 Rated a Somewhat Helpful Review by the Epinions community
Terrible Service!!! I have placed 3 orders in the last 5 months, I have only received 1 order. The first was through Sears. I placed the order online for clothing for my nephews and niece around Christmas 2010, when my order did not arrive when it was ...
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Overall Rating:Store Rating: 2.0
 

KMart,com's service is MUCH worse now that Sears is in charge.

by PattyTherre PattyTherre is a Top Reviewer on Epinions in Online Stores & Services, May 14, 2010 Rated a Very Helpful Review by the Epinions community
I thought Sears.com was bad but Sears owned KMart.com is just as bad now. I can't believe how badly the site has plummeted in the last couple of years. I shun the site now because, although prices can be good ...
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Overall Rating:Store Rating: 2.0
 

Disappointed in KMart-Sears

by susancwc, Nov 23, 2009 Rated a Somewhat Helpful Review by the Epinions community
Kmart.com online shopping has been a disappointment for me. The website is hard to use and the prices are high for the poor quality of clothing and bedding. If you shop Kmart.com you will also have Sears items to choose from. You can order ...
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Overall Rating:Store Rating: 1.0
 

Christmas ruined! Horrible experience

by anthony04, Dec 24, 2012 Rated a Somewhat Helpful Review by the Epinions community
Today is dec. 24 and I paid on the 9 to make sure the item was delivered on time I was clearly inform as long as it was by the 14 the item would ship on time, our Christmas was ruined as I was expecting it for a gift I contacted them via email,chat and ...
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Overall Rating:Store Rating: 1.0
 

Is Kmart the Smart Way to Shop? -- No!

by dlstewart dlstewart is a Top Reviewer on Epinions in Online Stores & Services, Oct 10, 2012 Rated a Very Helpful Review by the Epinions community
My father (a proud 82 years old) asked me to buy him some undershirts.  How hard can it be to purchase underwear tops?  Turns out he wanted a certain style, in white, and they had to be extra long.  I finally found what he wanted on the ...
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Overall Rating:Store Rating: 1.0
 

Never order site to store online!

by shauna0616, Sep 5, 2012 Rated a Somewhat Helpful Review by the Epinions community
I purchased a handheld vac online to get the discount.Had it shipped to store.Said it was available for same day pick up.I never recieved an email.I stopped into the store that I was suppose to pick it up at and the girl said, if it was in stock I should ...
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Overall Rating:Store Rating: 1.0
 

frustrating customer service department

by jersey_mom158, Dec 18, 2011 Rated a Helpful Review by the Epinions community
I ordered two nintendo dsi xl's for my children in plenty of time for christmas.  I ordered one midnight blue for my Son and one metallic rose for my Daughter.  My order confirmation and my shipping notice emailed to me from kmart.com both ...
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Showing 1-20 of 77 reviews Page 1 2 3 4 - View all Next

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Date Rating
Overall Rating:Store Rating: 4.0
 
May 15, 2013
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I always did like this merchant an I am happy with the online shopping with...
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Overall Rating:Store Rating: 4.0
 
May 12, 2013
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Not enough information shown about the products. Example, I had no idea the...
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Overall Rating:Store Rating: 4.0
 
Apr 22, 2013
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I couldn't believe how fast it came in the mail !!
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Overall Rating:Store Rating: 4.0
 
Apr 14, 2013
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Everything went smoothly I ordered my product and picked it up the same day it...
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Overall Rating:Store Rating: 4.0
 
Mar 29, 2013
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It was a store pick up.........The web site is the worst
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Overall Rating:Store Rating: 4.0
 
Mar 28, 2013
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**very long wait time on the phone customer service (but the person was SUPER...
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Overall Rating:Store Rating: 5.0
 
Mar 7, 2013
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Great, product as described, fast delivery, will use again!
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Overall Rating:Store Rating: 2.0
 
Mar 6, 2013
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i have not recieved them yet, but had to go through a credit card check, even...
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Overall Rating:Store Rating: 5.0
 
Mar 2, 2013
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easy shopping experience w kmart.
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Overall Rating:Store Rating: 3.0
 
Feb 23, 2013
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I placed my order at 4 pm and received an email the next day that my order was...
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Overall Rating:Store Rating: 5.0
 
Feb 22, 2013
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Excellent experience. Ordered in morning was notified by afternoon it was ready...
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Overall Rating:Store Rating: 3.0
 
Jan 27, 2013
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Item was deal of the day. It was signifigantly cheaper than other site. I did...
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Overall Rating:Store Rating: 3.0
 
Jan 24, 2013
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Unfortunately, the store refunded my money because the product was no longer...
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Overall Rating:Store Rating: 5.0
 
Jan 8, 2013
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excellent transaction
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Overall Rating:Store Rating: 5.0
 
Jan 5, 2013
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I found an item I was looking that I could not find on other sites and was able...
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Showing 1-15 of 189 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 - View all Next