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Horrible experience overall
by libaya,Dec 22 '05
I just received my kmart.com order. One word: HORRIBLE!!! I ordered a full and a twin pine headboard. I specified a color called Cheyenne--which looks black online. The headboard that I received, just one of them, is bright red. Besides the
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Lousy customer service, poor web site
by boomom2,Nov 26 '05
The very first thing I tried to order had an advertised price of $10, but when I got to the shopping cart it had suddenly increased to $19.99 (before shipping). So, I emailed customer service and they responded: ********** Dear Customer, Thank
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Most of the time I usually enjoy shopping at kmart
by sugardumpling,Nov 07 '05
When returning an item at the service desk the cashier was rude and left the desk before finishing my transaction. It would be nice if the cashier would be at least polite or friendly to the shopper. Walking away from the desk to remove an empty bag that
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Kmart bad - Walmart Good
by dahlgren55,Jun 28 '04
I purchased a defective Sony FM Walkman at Kmart. Since it was not expensive, I didn't keep the receipt. When I tried to exchange (not refund) it, they refused since they said I couldn't prove I paid for it. Guess they are calling me a thief. I
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Good shipping, great deal, but email communication needs to improve
by persephone475,Jun 18 '04
I had never ordered from Kmart.com before, but found that they had an unbeatable deal on a baby crib I liked. First the good points: I got an amazing price (they were having a sale, on top of a price that was already the lowest anywhere), shipping was
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Terrible customer service, errors on web site!
by dragonkirk,May 13 '04
I had a horrible experience at this online store. They incorrectly labeled the price of a dining set on their web site. Then they shipped the wrong item. Then after I contacted them and provided proof of the mistake with my printed receipt they refused
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Not bad but could be better
by bigmike45,Apr 04 '04
Website was pretty easy to navigate. I do have a few complaints though. I ordered a Spartan FS 101 Scooter. This was a birthday present for my 12 year old son. When we took it out of the box everything looked ok. We followed the instructions and charged
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SHIPPING IS OUTRAGEOUSLY EXPENSIVE!!!
by mandaleigh,Jan 11 '04
HOLY COW!!! The shipping is outrageous!!! I wanted to buy a bean bag for my 2 kids and went to order and noticed that the shipping was more that what the bean bag was worth. They wanted $34.99 for the bean bag shipping was $36.99. Hmmmm I think I will
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a very pleasant online shopping experience
by mabm,Dec 31 '03
I ordered a present for my husband from Kmart and had it in three business days using their standard shipping. I was very pleased with the accuracy and speed of shipping. I will shop at Kmart online again.
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Ease of ordering and very fast delivery.
by shopgirl75,Dec 10 '03
I ordered a Board Game from Kmart and was very pleased with the results. It was easy to order and the product was delivered to my apartment within the week. They also provide a return label in case the product (which was a gift) needs to be sent back.
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Aug 04 '11
I ordered a pillow, it was not in a plastic bag. I received the dirtiest...
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Jul 28 '11
The online experience was great. However, when I went to pick up the item at...
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Jul 28 '11
The first pair of shoes I got were nice and fit fine, but they were so squeaky...
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Jul 23 '11
GREAT
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Jul 21 '11
It was an easy process to order a product from this vendor, and I received the...
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Jul 20 '11
The site was easy to navigate and is very user friendly.
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Jul 19 '11
Fine so far but have not received order yet.
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Jul 16 '11
surprised! k-mart had a better selection of the item i was shopping for and it...
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Jul 06 '11
Everything went smoothly except the online pickup was in the back of the store...
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Jul 05 '11
quick and convenient
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Jun 27 '11
The site gives little or no info. on many items such as size in inches or...
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Jun 21 '11
the only thing was my items had to come from other stores and it came toke over...
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Jun 20 '11
good
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Jun 17 '11
There website is not customer friendly. The telephone service at the store is...
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Jun 16 '11
Purchasing was easy and shipping was on time.
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