Kmart Online Store - kmart.com

Update: October 24..I received a complimentary $50 gift card.
Update: October 21..My daughter received the gift card today. It did arrive via Fed Ex 22 days after I placed the order. I will be changing my rating to average but I just can't bring...

Ordered  a gift for my husband that was to arrive from December 24-27.  On the 28th I contacted Customer Service to find out status of deliver.  "Brandon's" first response was "There was an error in your order processing, let me process

took my money and no christmas gift.i ordered xmas gifts for my 8 year old recieved someone elses stuff.i called them many times,emailed and live chat.they said i would recieve a credit and never did.still waiting 20 days later.i am calling a

kmart.com failed to deliver the items that I ordered online. They made an error and canceled my order. Mistakes happen and I am not a judgmental person even though that was a gift that I did need. But the thing is that they DID NOT return my money. I

I ordered a Craftsman Tool Center (Christmas present) online on Cyber Monday. The item was 50% off regular price. I couldn't have afforded it if it wasn't that price. I read all the negative online shopping reviews AFTER placing the order. Honestly, I

I found the site to be very user unfriendly.  I knew the product I wanted but getting it purchased on-line with store pick-up was very time consuming.  Item had been photograph in store but store identification did not conform to

I ordered shoes from Kmart the first time I was short a couple of dollars on my prepaid debit card so I removed one of the items but paid for the other two, when my order came I only received one of the two items I purchased. I talked to a customer

Do NOT use Kmart.com. Horrible customer service (in India!) I ordered 2 items, was immediately charged for 2, but was only sent 1. Called to ask for a refund, was told there was no refund due, as I had never been charged!! Seriously?! I have sent copies

Tried to cancel an order for a desk less than an hour after I placed it on line, and not finding a way to do it on line, I called a customer service rep.  LESS than hour after I placed the order, the customer service rep said he would TRY to cancel

Customer Service (LOL) was horrible. Four separate shipments had dented and dropped refrig/freezer and outdoor recliners. Customer service rep was unhelpful. When I asked for the manager, she said she didn't have one. When I insisted, a "customer

Many reviews will tell the story on how KMart.com will 'process' your order immediately- so there is NO option to cancel.  Instead, you must wait to receive the merchandise and return it. And to return your purchase, the website says "The

Would love to be able to say I actually shopped but after trying in vain to place the order for the items in my cart and having a "live chat" with a complete imbecile I can't even purchase the items I

I've placed 5 or 6 orders in the last year, children's clothes for my daughter, which are absolutely great, cute dresses, "extra frosting" brand and Disney sets, etc. KMart clothes wash better (Walmart's clothes fall apart) and look nice through several

I bought an item through K-mart.com, the store sent me another item equal in value, not the item I wanted.  I called to have my order refunded.  The online representive assured me that the item was in stock and so I quickly reordered. 

I agree Kmart.com should be gone. You can order... and I did get a confirmation of my purchase..maybe because I paid through Paypal and they are actually organized. I then received notices that my items had shipped. No estimated delivery date. No

I purchased a product from Kmart online and they canceled my order. They took the money out of my account immediately. Here it is 2 months later and I still have not received my

my experience was so bad that i actually feel sorry for kmart because they are so pathetic. this was the first time i bought anything from kmart on-line and they were offering free shipping with $30 purchase. i bought some martha bed pillows, bathroom

Never again will I shop Kmart online.  I ordered an item that clearly stated in the online description that it could be returned in the store.  It even said so on my printed receipt.   I ordered the item, which was supposed to have

HORRIBLE! I ordered a comforter set on the online store because it seemed like a quick alternative to battling traffic to get to the nearest Kmart and wondering around looking for what I wanted. I ordered it on 11/23/09 and got a comfirmation the next

If you are going to offer online shopping. I would think that you would keep items on the website in stock. I can understand clearance items being out of stock. But it's everything I look at.I don't understand why the actual stores have racks and