Kohls Online Store

This is the letter I sent to kohls regarding my shopping experience...4 days after they accepted my order they are out of stock on 3 items....I was in the store the following day and everything was available there but of course the sale was ...

I ordered a workout top for my wife and while the order process and time to get it went very smooth, that's where the ball stops.  When my wife received the top it still had the security device on it.  So needless to say the only way to get ...

I am beyond frustrated with Kohls and their customer service. I placed an order for a shirt at the store kiosk for an online order. It arrived timely BUT was the wrong item; they shipped me leggings - how do you not see that leggings are NOT shirts?! So ...

I went to Kohls on black Friday to buy my husband a coat. They were out of stock and the sales person helped me order the coat from the kiosk. I had a number of problems getting my order to go through and then the kiosk crashed.  After getting it ...

Pro: Arrived when stated, yay coupons, great savings (and pretty boxes!)Con: Can’t stack coupons (but there are ways around this), finding the right time to purchaseThe Bottom Line: If you can choose the right time to shop, you can ...

Kohl's has very poor customer service for online purchases.  I placed 2 orders during their recent promotion for the Thanksgiving/Black Friday weekend and earned $15 Kohl's Cash for each purchase.  I never received an order confirmation from ...

We ordered a Blast Zone Inflatable bouncer for our son and we planned on using it at his birthday party.  We opened it a week before his party to discover that they never sent the motor/fan that inflates the product.  We contacted customer ...

I've been a regular Kohl's bricks and mortar store shopper for the last 4 years.  The percentage off coupons they send to those of us who have the Kohl's credit card and the occasional $10 bonus bucks with every $50 spent which are good for future ...

Recently someone on facebook shared a link to get deeply discounted kids jackets on Kohls. I clicked on the link and found myself with several options for some great winter jackets at an amazing price. Kohls.com was a great experience for ...

The promo on the home page said save 30, 20 or 15 percent with a Kohl's card.  I applied and got one and then when I clicked on "details" it wouldn't come up.  I wrote to ask and they told me they only send it in the mail or in an email; this ...

I had never purchased anything from Kohls online and had not shopped in one of their stores for years. However, this year they had advertised a great online Black Friday deal and I foolishly ordered from them.  Having shopped in their stores many ...

In store purchases are easy, customers are kind, but have general product knowledge, clothing quality can be iffy. I always shop at Kohls. With men's clothing largely comprised of polyester, their quality can be a bit lower than say JCPenney for ...

I have heard that my local Kohl’s stores in Sacramento have been known to continually swindle people by over-charging people for items at their stores.  Several news stations have reported on this problem and yet it persists, but since I had ...

I purchased a Soap Dispenser from Kohls.com.  When my package arrived today, they sent me a red halter top instead.  I called customer service and told them about the problem with the order and was told that Fedex wasnt supposed to deliver my ...

I have been a long-time shopper of Kohl's, no matter how much I dislike the store. It's always messy, the lines are always long, and I have never been particularly fond of their customer service. In fact, I find the fact that they virtually force you to ...