Kohls Online Store

Excellent sales! Wonderful quality products! Much better than Walmart. Great customer service as well. Free shipping at times with a $75 purchase. Fast shipping...

I ordered dinnerware by the piece with more of this piece and less of that piece and so on, during one of their sales.  The item was not in the store so initially, I was a little nervous about it.  Their website is great, you can sort and ...

Kohl's is a good department store.  I like their prices and product lines (not too shabby, not too ritzy).  They have regular, decent sales.However, their web development and online fulfillment is truly pathetic.  I have purchased ...

We are in dispute with Kohl's over their deduction of a $9.95 shipping charge on a returned merchand ...

I have never had a problem with the actual shopping experience at Kohls.com. In general I love Kohl's and do most of my shopping there. My huge problem is with their delivery system. I have used free shipping codes the 2 last times I have purchased ...

Placed an online order on 12/12. Received a follow up email that my order will DEFINITELY arrive before 12/25. On 12/21 I received another email that 3 of my items are not available. Why would it take 9 days to figure that out??? If I had been ...

I love this store online and in the store.. I have purchased many things from the online store. They are fast and efficient and the product has always been what I paid for. A few times the item did not fit and easily I was able to return it to the ...

On December 16, I found an electric guitar for my son on kohls.com.  It was a very good price and the website guaranteed free shipping on orders over $75 and Christmas delivery if you ordered by December 18.  I purchased the item and received ...

After a terrible on line experience with Sears this year (my first and last purchase from them), I am happy to share my good experience with Kohls.com. I placed an order in early Nov. for a Rug Doctor carpet shampooer which was less expensive on line ...

Bought Hoover carpet cleaner for my mom online, sale. She got it broken. Online support says they had to recharge my card for ANOTHER one or she would not be able to get a replacement! Once she took broken one into a local store, they would credit back ...

First off, I work at Kohl's and I really like shopping there and on the website. I've ordered through Kohls.com before and it was a great experience. The order shipped and arrived sooner than expected, and it was a great deal on the item. The ordering ...

Don't ever shop at Kohls.com! If you are counting on getting toys you ordered from Kohls you had better go out now and try to buy them in a store, (let me recommend NOT Kohls!) because you probably won't be getting them! I ordered several toys (Geo ...

Gotta love Kohl's online. Sign up for their E-mailer and get all the current news and sales delivered to your computer. The prices are hard to beat too. They have had bathing apparel for $1.99 and up!

It was difficult to reach a customer service agent. I never actually was able to speak to a live person. I honestly get the feeling they hide the information so you won't call. I finally reached a recorded message which told me I had an hour window to cancel or change an order (the hour had passed). It went on to tell me that it wasn't worth speaking to an agent because they couldn't override this policy. I understand why they do this, but it'd be helpful to tell the customer when the order is placed or to at least list the policy on the website somewhere.

Now, as it's shipping out, I'm finding out that nearly every item in my order is being shipped separately! I'm getting a ton of email notices and will have a pile of packages on my front step. What a waste of resources. I won't shop online with Kohls again. It's just too much hassle!

If you don't mind waiting a while for your items Kohl's is a good store to buy from online. They always have a great sale going on and a good clearance section, but the order processing and shipping process are painfully slow. At least that is what I experienced on more than one occasion. It is a good idea to check the clearance section every chance you get because sometimes a *really* good deal shows up there, but it won't last long.