Kohls Online Store

October 15th 2008 ,As I checked out of store number 0092 I was given an opportunity to give feedback on my visit. On my feedback slip was a website address, store code number and access code 15-0004-9108-2. I was unable to access the proper website to complete my survey. It is very frustrating go through all of this to assist you. Contact me at (614) 539-3529 or by email at bearingburner@yahoo.com Thank you John Malone.

17 July 08

Avoid the Kohls Charge Card like the plague. Read the fine print about their policy of delaying posting of payments as much as five (5) business days. Cute way to impose both an unbelieveable late fee and a finance charge. Cancel your Kohls Charge Card. If you must shop Kohls, use a national charge card or pay cash. Also avoid their offer to directly debit your checking account. As screwed up as their accounting system is, I would never trust their security.

Best policy is to avoid Kohls completely.

C. F. Mosier, jr
Presque Isle MI

Lousiest service I ever had. I ordered online for the Grandkids in Oct and was never told the items are not available. They were not going to ship them or notify me that the items are not available. When I ordered them at the Kohls online store it said available. every day I check my order and it says in fullfillment with a delivery day of Nov 5th, it is now past the delivery date so I decided to give them a call. I was shocked when they said it is not available and will never be shipped. I asked why nobody notified me and the lady kept saying it will not be shipped.. it will not be shipped! I now have nothing to give to my grandkids for Thanksgiving. They wanted the Rubiks cube and now they have nothing. I will never shop there again. Beware of Kohls.
Granny

Was a little sceptical when reading other reviews from this store, but the item I bought, was delivered 1 week earlier than expected, packaging was good and everything was in the box, undamaged. Their confirmation of purchases was instant and their tracking information was prompt, no problems at all.

Slowest Shipping ever, I have never had a package lost or misplaced by UPS, Fedex, DHL, or USPS. and it had happend TWICE with them. Fedex Smartpost is a CROCk. forget KOHLS and their cheap shipping, It may be free with a code online but "you get what you pay for".  I WILL NOT shop with them again, customer service is condesending and have no information.. 

Bye Bye Kohls.. Good ridance!!!!!!!!!!!!! 

to many other companys offer free Legitimate shipping via U.P.S.

I love the regular Kohls stores, I only shop on line if there is an extra special sale and can't make it to the store, but their shipping speed sucks big time. I only shop on line if they have specials in shipping, like 99cent/item or free. There is NOWAY I would order from them and pay regular shipping.

I used to shop Kohl's as a MVC customer - now they have no loyalty to their customers. They used to offer free shipping to MVC card holders and took that away with out warning or explanation. http://www.facebook.com/kohls?ref=mf