Browsing I am usually a surgical shopper. Get in, get out, badabing. This site has great search capability, I always find exactly what I am looking for. Their recommended accessory area (cross-sell - shown when you are viewing a particular item ...
After having read the other reviews on this website, I was tentative to order from LeisurePro. I was skeptical about the quality of merchandise, honesty with respect to delivery and warranties. Even still, I decided to take a chance and order my new ...
Never again! First off, Leisure Pro isn't even a dive shop. It's a camera shop that searches the world over for gear from dive shops going under. This is why orders take so long to fill...they don't have the merchandise! And good luck returning your m ...
The web site provides an immediate email confirmation with a link to track order status. This was followed by an accurate, speedy delivery. I have ordered from Leisure Pro before, and each time the results have been the same....
Just got our first order. My wife ordered a Cressi-sub Mask, snorkel, and shorty wetsuit. We are new to diving and just wanted a bit of our own gear for class and for our referral dives in Mexico. The products we ordered were the exact same ...
I placed an order with them on Monday, Monday night i got e-mailed a tracking number with a direct link to the ups website to track my package, i got it on Wednesday...WOW I'm...
I received my dive computer as advertised and in new condition. How ever I would like to caution buyers of computers made in Europe (Eu), they are programed to display information in metric. This problem happens when the store purchases the equipment...
VERY VERY DISAPOINTING EXPERIENCE.I WAS WARNED NOT TO BUY ONLINE FROM THEM, BUT BECAUSE THE PRICE WAS GOOD,I DID. BE VERY CAREFUL when you shop here.Check each item against the manufacturers features. Ordered a libra bc, they sent an older model and did ...
Purchased a few times, wouldn't shop here again. by scubadivr2 ,Jun 29 '04
Don't buy from these guys. They buy their stuff off international gray markets, undermining the manufacturers and hurting all the businesses that buy things through the right channels. Since they don't buy directly from the manufacturer their products don't have manufacturer's warranty or support. Yeah, they offer their own warranty, but it's not the same. I've heard nightmare stories about these guys, I'm amazed anyone has anything good to say about them. Their prices may often be the cheapest, but be warned: it's not worth it.
My experiences with them have been mixed, sometimes fine, sometimes delayed. I've only shopped with them a few times but after they screwed up one of my orders and didn't seem eager to correct it I looked elsewhere-- seems the same type of complaint others have. When I found out about their product sourcing I regretted having purchased anything with them at all.
Summary:
-Low Prices
-Rude customer service
-Undermine legitimate American businesses
-NOT WORTH IT, BE WARNED
As a brand new diver, I was torn between supporting my local dive shop or buying cheaper online. In the end, I bought some things at the shop because of the service and information they provide me, and a couple of items online because they were just so much cheaper. Leisure Pro was recommended by a friend, they answered all of my questions by phone, and I received my order on time. No complaints whatsoever.
Good prices, however worst customer service i have ever encountered. Fins arrived missing straps, took them over a week for "customer service" staff to send spare straps even after multiple calls. Please avoid Leisure Pro at all costs. If an issue presents itself you will regret doing business with them.
An excellent experience - my trepidation was unfounded! by mrubenstein ,Dec 12 '03
I had read a few questionable reviews for Leisure Pro on this site and did some research on my own. I had an EXCELLENT experience with my order. I was buying a Citizen watch which has to be purchased from an authorized retailer to carry the full warranty. Leisure Pro told me they were, but I went ahead and checked with Citizen anyway and they verified that they were an authorized dealer. I submitted my order on 12/11/03 in the early morning hours, paid for 3 day select shipping and received my order on 12/12/03 - What a surprise! All items were perfect and exactly what I ordered for excellent prices. What a great "etailer!" I would highly recommend them.
I couldn't believe how fast my order arrived! And, it was all correct and fit!! I am so happy I chose to order from Leisure Pro, I saved and am completely satisfied!
Ordered 2nd day air on a Saturday, didn't receive item until Thursday after I had already departed on trip. Business supervisor and operator very rude and also advised that the order sat on a UPS truck for 2 days but would not reimburse the 2nd day air charges. Read more
I had few items ordered in Leisure Pro for international shipping.
Locating the items was easy, ordering was easy, follow up and handling was very good. David, The Leisure Pro representative on the phone answered every question and was very helpful, even advised me on some technical matters related to the ordered items.
The items arrived in time.
Excellent. superb.
Leisure Pro, you are the best. Read more
Timely delivery of goods which are reasonably priced but more options for shipping should be available. Read more
Overall Rating:
Dec 26 '07
Great experience, they have it all at great prices Read more
Overall Rating:
Oct 05 '07
Question #2 could lead to a mis-construed understanding. There was a minor problem with the order, a part that was missing. Otherwise everything was in good condition. I advised Leisure Pro about the situation. They got back to me within hours, and by the following week (as it was the end of the week when the order first arrived), the missing part was in my hands. I'm completely satisfied with the response time and service that Leisure Pro has given to date.
Question #5 was answered "N/A" because by the time I went to check on the shipping progress, the order was already at my door! Read more
Leisure Pro has everything you could possibly imagine when it comes to diving equipment. I received everything I ordered, the proper sizes, and in a very timely manner. I am very satisfied and will continue shopping from LeisurePro.com. Read more
Overall Rating:
Nov 09 '07
I ordered fin straps that were too large and had to exchange them for a smaller pair. The exchange was processed with smoothly and quickly at minimal cost. Leisurepro consistantly provides me with quality products at the best price available. They back this up with quick shipping and outstanding customer service. Read more
Overall Rating:
Sep 04 '07
It was easy and I was very satified with the service Read more
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