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by jcspeer2, Sep 8, 2011
Rated a Somewhat Helpful Review by the Epinions community
Delivery Speed: We paid $15 to make sure we would get my mothers mask in time to do our open water that was coming in 4 days. I later found out we would have received the mask in time with standard shipping that was only $6.Order Accuracy: The ...
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by andypo, Jul 22, 2011
Rated a Somewhat Helpful Review by the Epinions community
We received our order of two pairs of fins quickly. However, when we took them on a snorkeling trip, both pairs kept slipping off (they were sized correctly, and we have snorkeled for many years). I contacted them when we returned. They refused to take ...
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by btanner, Sep 25, 2008
Rated a Helpful Review by the Epinions community
Just got our first order. My wife ordered a Cressi-sub Mask, snorkel, and shorty wetsuit. We are new to diving and just wanted a bit of our own gear for class and for our referral dives in Mexico. The products we ordered were the exact same ...
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by jami97, Jul 9, 2007
(Not Yet Rated)
VERY VERY DISAPOINTING EXPERIENCE.I WAS WARNED NOT TO BUY ONLINE FROM THEM, BUT BECAUSE THE PRICE WAS GOOD,I DID. BE VERY CAREFUL when you shop here.Check each item against the manufacturers features. Ordered a libra bc, they sent an older model and did ...
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by virginiadiver, May 25, 2004
Rated a Helpful Review by the Epinions community
After having read the other reviews on this website, I was tentative to order from LeisurePro. I was skeptical about the quality of merchandise, honesty with respect to delivery and warranties. Even still, I decided to take a chance and order my new ...
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by lethargic, Nov 5, 2003
Rated a Helpful Review by the Epinions community
Never again! First off, Leisure Pro isn't even a dive shop. It's a camera shop that searches the world over for gear from dive shops going under. This is why orders take so long to fill...they don't have the merchandise! And good luck returning your m ...
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by joshsaul, Oct 1, 2003
Rated a Helpful Review by the Epinions community
Well, after having exhausted my attempts to get someone to fix my dive computer, I am here to give ...
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by chposter, Jul 30, 2003
Rated a Very Helpful Review by the Epinions community
Browsing I am usually a surgical shopper. Get in, get out, badabing. This site has great search capability, I always find exactly what I am looking for. Their recommended accessory area (cross-sell - shown when you are viewing a particular item ...
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by wvanpelt, May 9, 2003
Rated a Somewhat Helpful Review by the Epinions community
I received my dive computer as advertised and in new condition. How ever I would like to caution buyers of computers made in Europe (Eu), they are programed to display information in metric. This problem happens when the store purchases the equipment...
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by bilsmom, Jan 7, 2003
Rated a Somewhat Helpful Review by the Epinions community
I placed an order with them on Monday, Monday night i got e-mailed a tracking number with a direct link to the ups website to track my package, i got it on Wednesday...WOW I'm...
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by ndperl, Jan 6, 2003
Rated a Helpful Review by the Epinions community
The web site provides an immediate email confirmation with a link to track order status. This was followed by an accurate, speedy delivery. I have ordered from Leisure Pro before, and each time the results have been the same....
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Highly unsatisfied overall with product and customer service
by cpcra,Feb 18, 2013 (Show)
Does not honor their return policy. I bought a dive watch for my husband for Christmas. When it arrived, it was not working. Perhaps it had an old battery? Went to a watch store to buy a new battery and they told us that the battery drains within 5
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Honored their price guarantee, no hassles, friendly
by macguyverdiver,Aug 22, 2012 (Show)
People rarely exceed my expectations, but these people sure did. this was my 1st time ordering and I did read reviews before placing an order. I found the Mares BCD I wanted for less on the web and decided to see if they would honor their price
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Excellent Customer Satisfaction!
by nnarcosis88,Feb 19, 2012 (Show)
I used Leisure Pro for the first time last week, and I will tell you what, that store is amazing. I ordered a BCD (for scuba diving) but after payment they told me that the BCD I ordered was not available anymore. At first I was upset but then they
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FANTASTIC SERVICE
by lenzoo,Feb 15, 2012 (Show)
I want to tell all about the fantastic service that I have received from LeasurePro. I purchased an expensive wrist dive computer from this establishment about two years ago and used it on several dives. I was very happy with my purchase. Unfortunately
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I had a horrible shopping experience with Leisure Pro
by bziegler4,Dec 6, 2011 (Show)
I bought a Sea Life DC 1200 underwater camera from Leisure Pro. I took it to Hawaii and used it on my scuba trip. After going down about 10 feet the camera would not work. When I got back I wanted my money back because the camera was
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Their return policy is one of the worse in the market for me
by alainwolf,Sep 15, 2011 (Show)
I love this Store for prices and product selection ! But they need to check their Return Policy and the price for International shipping,my friends and me find ridiculous to buy something for 4 dollar and pay 33 dollars for shipping charges from
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Watch out
by davesep,Apr 23, 2011 (Show)
BUYER BEWARE! The price on a regulator was good but Leisurepro neglects to inform the buyer that they are not an authorized dealer for the product, so the manufacturer won't honor warranty claims. Says product has a lifetime warranty,but from
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fning terrible
by diverbelow,Apr 1, 2011 (Show)
What a bunch of wankers. I'm done with leisure pro. Buy a snorkel wetsuit package. Wetsuit too big. Send back for exchange, oh so sorry on back order. Waited three months and couldn't use for vacation. Oh so sorry
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leisurepro - failure to stand behind sold merchandise
by kdcarey,Mar 22, 2011 (Show)
Beware Leisurepro. I purchased a Suunto Mosquito dive watch/computer in 2008 from Leisurepro (LP) and used it successfully until now(3.22.11). (Subsequently I purchased a Suunto console, computer, pressure gauge, and compass for me and one for my
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May 31, 2013 (Show)
I have ordered again already.
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May 24, 2013 (Show)
i like you guys
gary
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May 22, 2013 (Show)
This is a great company in my opinion, the staff was helpful and the items...
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May 16, 2013 (Show)
it was great!
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Apr 30, 2013 (Show)
Excellent organization to work with. Good selection of top brands, competitive...
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Apr 26, 2013 (Show)
Efficient
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Apr 14, 2013 (Show)
very good
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Apr 14, 2013 (Show)
Online person who helped me was wonderful. Exceeded my expectations
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Mar 25, 2013 (Show)
Excellent source of dive gear. Prices are great. Service is exceptional.
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Mar 24, 2013 (Show)
Ordering online from Leisure Pro is a cinch. While I was shopping for rash...
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Feb 25, 2013 (Show)
I have yet to receive my order and now they are telling me that I need to...
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Feb 8, 2013 (Show)
Polite on the phone and helped with sizing
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Feb 6, 2013 (Show)
They have a wonderfully refreshing and courteous approach to Customer Service...
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Feb 6, 2013 (Show)
Very good experience, as always!
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Jan 29, 2013 (Show)
I've had great service from leisure pro from the online customer service...
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