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Lowe's

Lowe's

Overall service rating:  Store Rating: 2.5
Reviewed by 45 customers

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Overall Rating:Store Rating: 1.0
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On-line store to physical store communication broken

by , Aug 13, 2012 Rated a Helpful Review
Lowes.com directs you to stores that have the item in stock and will not let you buy from a store that does not have it.  This is nice, in principle.  But beware, if you are buying an item that is on sale, the item might still not be ...
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Overall Rating:Store Rating: 4.0
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Lowe's Online Store: Has Home Depot Met Its Match?

by , Mar 6, 2012 Rated a Very Helpful Review
As spring inches closer, desired outdoor improvements to my house have become more and more glaring – and needed. One item I had been looking to purchase was a replacement for a light fixture on the side of the garage. The one I had didn’t ...
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Overall Rating:Store Rating: 0.0
 

SAVE YOURSELF THE AGGREVATION OF PURCHASING ANYTHING FROM LOWES

by , Nov 28, 2011 Rated a Helpful Review
I would never step foot into a lowes again! We purchased a refrigerator, microwave, oven and dishwasher. We didn't have delivery scheduled until 2 months later! They changed delivery dates on us 3 times (even after we took time off of work) We were ...
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Overall Rating:Store Rating: 1.0
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LOWE'S provided the WORST online ordering, customer service my husband and I have ever encountered

by , Aug 31, 2011 Rated a Helpful Review
My husband and I ordered online two of these parts (Peerless Chrome 1 Handle Tub & Shower Faucet with Single-Function Showerhead Item: 89235 Model: P8771) to be delivered to our local LOWE'S store within ten days for an upcoming project we'd both ...
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Overall Rating:Store Rating: 2.0
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Lowe's Delivery is CONTRACTED out to a 3rd PARTY and SERVICE IS AWFUL!!

by , Jun 7, 2011 Rated a Helpful Review
3rd PARTY DELIVERY SERVICE and it's AWFUL!!! Here's my story: Even after reading bad reviews about Lowe's delivery, I still decided to purchase a dishwasher not in stock from Lowe's online. Confirmation email said I'd get a phone call within 24 ...
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Overall Rating:Store Rating: 4.0
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Project-friendly store with good delivery service on appliances.

by , May 27, 2011 Rated a Very Helpful Review
We recently moved and have been frequenting several stores as we purchase all the things we needed.  We've gone to Lowe's Home Improvement Centers many times, as well as in the past, and now that we've utilized their delivery service as well, I feel ...
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Overall Rating:Store Rating: 2.0
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Item arrived damaged, Lowe's manipulates online reviews

by , May 7, 2011 Rated a Very Helpful Review
I recently purchased 2 chrome stemware holders for my kitchen from lowes.com.  I have always had mediocre results at my local Lowe's store, which I figured was only an issue with the one particular store but it appears to be company wide.  When ...
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Overall Rating:Store Rating: 5.0
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Lowe's online and delivery... fast, free, and very convenient

by , Oct 19, 2009 Rated a Very Helpful Review
Since my husband Bill and I moved to our new home in Georgia, we've found ourselves shopping at Lowe's quite often. For instance, the day before we moved into our house, we went to the local Lowe's to shop for a new refrigerator, since our house ...
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Overall Rating:Store Rating: 1.0
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Attention Lowe's: they call me "Customer" at the "OTHER" store

by , Sep 2, 2009 Rated a Helpful Review
57% PRICE INCREASE IN 10 DAYS!!! Are you kidding me!?! So I found the outdoor storage shed online at lowes.com for 253.01 on 08/23/09 and the site said it would be in the store on or before 09/02/09....10 days, folks. So I decided to ...
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Overall Rating:Store Rating: 1.0
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DON'T BUY APPLIANCES AT LOWE'S

by , Nov 21, 2008 Rated a Helpful Review
Got a call on the morning of the scheduled delivery, saying they "took the refrigerator right out of the box, and it has a scratch on it."  Drove all the way to the store location only to find that the refrigerator not only had a scratch on it, ...
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Overall Rating:Store Rating: 1.0
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Lowe's in Fredericksburg, VA 22407 stole my GE dryer.

by , May 1, 2008 Rated a Helpful Review
I received no delivery for Monday, April 21, 2008, yet 2 confirmation phone calls the night before (04/20/08) We were told our GE dryer (I have a serial #)would be delivered to 309 Durham Drive Fredericksburg, VA 22407 on Monday, April 21, 2008 between ...
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Overall Rating:Store Rating: 5.0
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LOWE'S IS A GREAT PLACE TO SHOP

by , May 24, 2007 Rated a Helpful Review
I am very satisfied with Lowe's and Lowes.com. All of our experiences have been very positive. The store sales help has helped us to locate items online, including appliances having features I wanted which were not displayed in the physical store. ...
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Overall Rating:Store Rating: 1.0
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Worst experience ever

by , Feb 22, 2007 Rated a Very Helpful Review
I ordered 9 pieces of sheet rock and 1 piece of plywood (which took over 45 minutes they were short handed on a sunday as usual. Delivery was $49.00 ( I found this out after waiting over 25 minutes for someone at the pro desk who never did answer) and I ...
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Overall Rating:Store Rating: 4.0
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Lowe's: Thousands of Products in a Single Store

by Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Sep 13, 2006 Rated a Very Helpful Review
I have always had a general distaste for working on a home and that includes yard work, remodeling, general maintenance, and anything else that relates to fixing or repairing something in a house. But at the same time, I fully recognize the importance of ...
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Overall Rating:Store Rating: 2.0
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The Lowe's Online Store Offers Products They Don't Really Sell --- Extremely Expensive Shipping Charges

by , Aug 1, 2006 Rated a Very Helpful Review
Lowe's is an indoor/outdoor home improvement store that has similarities to many other stores like Home Depot. They try to offer slightly varied products from their competitors, but in my opinion they are very similar to many other stores out there. ...
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Overall Rating:Store Rating: 2.0
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Lowes Online a Waste of Time

by , Apr 13, 2006 Rated a Helpful Review
I have been trying to get an adequate response from the Lowe's customer service department for over two weeks. The only thing they do is send prescripted emails promising someone will contact me. No one ever does. For your detailed information, I have ...
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Overall Rating:Store Rating: 5.0
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GREAT PRICES, GREAT SERVICE!

by , Apr 8, 2004 Rated a Helpful Review
Lowes has been a great addition to our favorite shopping experiences. Until they came to our town, & we discovered Lowes & Lowes online, we thought Home Depot was the place to go. Now we know better. Then we needed some large ...
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Overall Rating:Store Rating: 4.0
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I was a extremely satisfied shopper. I will shop here again.

by , Aug 9, 2003 Rated a Very Helpful Review
No more walking around with kids in tow to find what you want or need for your home! There is no better way to shop for your home than the www.lowes.com website. It is great! When we starting buying items for our house I always regretted having to go t ...
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Overall Rating:Store Rating: 4.0
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Lowe's.com--After Buying A House, We Can't Stop Surfing!

by , Jul 25, 2002 Rated a Very Helpful Review
Here in the Pacific Northwest we were without Lowe's until a few years ago. My husband would salivate over the home improvement giant's commercials he saw on the satellite, and then a few years back they arrived after taking over Eagle...
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Overall Rating:Store Rating: 5.0
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From Refrigerators to Power Equipment~All of your home improvement needs at Lowes.com

by , Jun 21, 2002 Rated a Very Helpful Review
I have been a big fan of the Lowe's Home Improvement store ever since I was first introduced to one 2 years ago when I moved to Florida. Before Lowe's, I was happily addicted to Home Depot, but I then found Lowe's to be more friendly and helpful towards...
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Showing 1-3 of 3 surveys    
Date Rating
Overall Rating:Store Rating: 4.0
 
Jun 5, 2012
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Easy system. Nice when shopping for both price and immediate availability
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Overall Rating:Store Rating: 5.0
 
Apr 20, 2012
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i was happy with my service received and the product that was purchased.
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Overall Rating:Store Rating: 4.0
 
Feb 17, 2012
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Was not happy that the over range microwave wasnt in stock. Overall good...
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Showing 1-3 of 3 surveys