New York Sports Clubs

New York Sports Clubs

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    Highest Rated Consumer Review by the Community

  • Do You Want a Killer Body?

    Dec 16, 2004 by
    Rated a Very Helpful Review
    Pros: Very nice equipment; well maintained; friendly, knowledgeable staff; classes
    Cons: Expensive!! and parking but this is NYC.

    Summary: I spent some time in New York City with my daughter not too long ago. She recently joined New York Sports Clubs because her boyfriend belongs. I am reviewing the one that she goes to most often which is closer to school. We went to this one because we ... read more

  • horrible customer service

    Apr 22, 2013 by
    Rated a Helpful Review
    Pros: really... I have to find something good about this company?
    Cons: Horrible customer service, inconvenient classes, rude, ignorant, money grubbing company

    Summary: I was a member of NYSC for a little over two years and never once did I say great customer service. The spin classes were good and the machines were available most of the time, but thats not the only thing customers should expect when going to the gym. ... read more

  • HATE THIS GYM

    Jun 29, 2010 by
    Rated a Helpful Review
    Pros: there r no pros this gym needs a major makeover!
    Cons: Don't waste your time with this gym!

    Summary: I became a member april of 08 and i signed a yr contract useing my business credit card... i used the gym 5 times! by october i joined another gym. i thought byapril 09 i would recieve a letter or something to renew my memebership i never did.... ... read more

  • Most horrible experience

    Apr 7, 2009 by
    Rated a Very Helpful Review
    Pros: Free towels to use, lotion, low wait time
    Cons: Two-faced staff members who care too much about money and not about you.

    Summary: The NYSC gym at Bay Ridge 86th street opened a year ago. The place is fairly clean, and I thought very highly of it at first. My friends and I had made a deal with the manager here, because the price was too high. It was a great deal. I was happy. I ... read more

  • New York Sports Club in general

    Oct 8, 2008 by
    Rated a Helpful Review
    Pros: Nice layout, most of them have everything you need to stay in shape
    Cons: expensive. Staff is not customer oriented. Not partnered with www.MyWorkoutSpot.com yet

    Summary: I feel that New York Sports club is just the NY gym to go to for a typical gym experience... Ive been to many and I find that typical, large franchise gyms get rather boring. I like the options of having non typical group fitness classes, warm look and ... read more

  • Disaster - Warning - Clip Joint - Fraud

    Jun 16, 2008 by
    Rated a Very Helpful Review
    Pros: Obscure
    Cons: Endless and Severe

    Summary: I was a member for many years but no longer and never again. The equipment is ok, but the gyms are filthy, locker rooms a mess, many broken lockers, frequent locker thefts which seem organized and perhaps inside jobs, foul smelling and nonfunctioning ... read more

  • Terrible Experience

    Mar 19, 2008 by
    Rated a Helpful Review
    Pros: None
    Cons: Dishonest company. Do not trust them with bank or credit card information.

    Summary: I am not expressing an opinion on the quality of the workout experience or facilities, but only on the gym's dishonest business practices. I went in for a paid trial membership and the membership agent tried to pressure me into signing up to join ... read more

  • A Horrible Gym with Thieves and Liars as Employees

    Feb 7, 2008 by
    Rated a Very Helpful Review
    Pros: Brand new, state of the art equipment Updated facilities Very clean buildings
    Cons: Very expensive Extremly bad employees Long contracts Most locations have horrible parking

    Summary: First off, let me say that I am reviewing the company based on the 1 location I was a member of. I did not attend any other locations. My son joined NYSC in 2006 because he wanted to lose weight. We went to the Staten Island location which is located ... read more

  • NYSC IS THE WORST.

    Sep 24, 2007 by
    Rated a Helpful Review
    Pros: Convenient locations
    Cons: They want the money but they don't want to provide the service.

    Summary: I have been working out at NYSC for almost 2 years, I also worked for them for 2 months. First things that come to my mind are rude and lazy staff, a company that is too preoccupied about 'having the most gyms' and too unconcerned about keeping their ... read more

  • Clubs are inconsistent, but never great

    Aug 6, 2007 by
    Rated a Very Helpful Review
    Pros: Many locations, convenient, offers child care
    Cons: Shabby and strange policies, hidden fees; can be rundown

    Summary: We belong to the Greenwich Village club and have been members since its inception. The club is in need of repairs; machines break and they take forever to do repairs. The place is worn and tired. Trainers are good, club is open 24 hours so cleaning ... read more

  • RUN FOR YOUR LIFE!!

    Aug 4, 2007 by
    Rated a Helpful Review
    Pros: Clubs in more affluent areas get more attention and perks then the rest w/same dues.
    Cons: Poorly maintained, unsafe clubs. Poor customer service. Overpriced memberships with hidden fees.

    Summary: As of 2006 NYSC(AKA. TSI Town Sports Int.) is now a publicly traded company. Which simply means maximum sales, BARE minimum club spending and expenses. NYSC is now about selling stocks and pleasing the stock holder instead of its members. With Ballys ... read more

  • someone should shut them down

    Jul 28, 2007 by
    Rated a Helpful Review
    Pros: lots of locations, good equipment and great instructors who do their best under the circumstances
    Cons: Management who show complete disregard for customers and do little to protect you.

    Summary: I have been a fan and member of NYSC for many years and have overlooked their inadequacies as an organization because of their dedicated personal trainers and instructors. While going to a class this week I had my wedding ring, wallet, and cell ... read more

  • DON'T SIGN UP UNTIL JUNE 1, 2007!!!!!

    May 20, 2007 by
    Rated a Helpful Review
    Pros: MC's desperate for commissions will sell this membership - no questions asked
    Cons: NYSC is cutting staff hours due to stock price drop, this means LESS customer service.

    Summary: New York Sports Club will be offering their Friends & Family discounts to staff beginning June 1st. Membership Consultants and Managers are told NOT to sell them to non-friends or family....however company is so behind index the MC's will sell them ... read more

  • Terrible Service

    Sep 18, 2006 by
    Rated a Helpful Review
    Pros: Clean gym
    Cons: Lousy service Inaccessible pool/facilities Rude staff Pricey

    Summary: I joined the NYSC in Livingston about two weeks ago. Being an avid swimmer, the primary attraction for me at the NYSC in Livingston is the swimming pool. Naturally, I wanted to get some laps in. Unfortunately, even after two weeks of membership, I have ... read more

  • Do NOT join.. they violate their own contracts...

    Jul 13, 2006 by
    Rated a Helpful Review
    Pros: This is the perfect place for you... if you are a masochist.
    Cons: will extort your money and mistreat you. Dirty locations and non-helpful staff

    Summary: Aside from the fact that most of their locations are dirty and their staff is not helpful, these frauds lie in their contracts. DO NOT JOIN, unless you want to be swindled and mistreated. I recently tried to transfer my membership to a friend. I was ... read more

  • Horrendous, absolutely criminal treatment of members

    Feb 13, 2006 by
    Rated a Helpful Review
    Pros: Can't recommend anything in light of terrible treatment of customers.
    Cons: Entire system designed to take your money, then hide from complaints behind bureaucracy. STAY AWAY!

    Summary: Had my credit card stolen. NYSC attempted to charge my old card number, and when they were unsuccessful, just decided to help themselves to $10 extra each month for a "recharge fee". No one ever attempted to contact me about the mistakes. I tried to ... read more

  • thievery and bureaucratic incompetence abound

    Feb 11, 2006 by
    Rated a Very Helpful Review
    Pros: very little
    Cons: indifferent attitude on part of management and staff

    Summary: I have been a member of the NYSC for approximately 3 years now. I have visited 3 different branches in the midtown NYC area regularly and have had items missing/stolen from 2 of them as follows: #1 - had locker and laundry service, one day my ... read more

  • not worth it

    Oct 24, 2005 by
    Rated a Helpful Review
    Pros: there are many branches of New York Sports Club in the city
    Cons: dirty towels, rude workers, bad service

    Summary: When I was a member of New York Sports Club. They increased membership fee without notifying me the information. I called them. Then, there was this woman who took my phone call, and she said she was busy and would call me back. However, she did not ask ... read more

  • Frustrating experience just for refund

    Oct 12, 2005 by
    Rated a Helpful Review
    Pros: Facilities are great
    Cons: Be prepared to get screwed over if you cancel and try to get a refund.

    Summary: As a previous reviewer stated, New York Sports Club is part of a chain in NYC, Boston, Philadelphia and DC. I'm writing about my frustrating experience with the one in Washington, DC. I initially joined the Washington Sports Club in Georgetown, ... read more

  • Their business model: sales first, customers last

    Mar 3, 2005 by
    Rated a Very Helpful Review
    Pros: They seem to have good locations but I can't comment on anything else.
    Cons: Their business model is obviously "Sales First, Customers Last."

    Summary: I went in to the affiliate Boston Sports Club in Central Square in Cambridge, Massachusetts. [New York Sports Club is part of a chain of clubs, doing business variously as NYSC, BCS, PSC and WSC. Just go to http://www.nysc.com/ and see how you can click ... read more

Showing 1-20 of 38 reviews
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