Newegg.com

I ordered a single Radeon 6970 graphics card for $389.99 USD from Newegg last Saturday. When I placed my order, their site said it would take 2-3 business days to receive.  The following Wednesday, I checked the order status on their ...

I am a very experienced computer builder. I routinely purchase computer supplies online from various vendors. During my most recent build, Newegg.com sold me a faulty mainboard; specifically an MSI x58a-GD45, which had a faulty DIMM_1 slot. When ...

I ordered a laptop for a friend of mine; paid with her credit card shipped to my address. I was OK with the cancelling of the order; that's fine. But they SUSPENDED my account for "suspicious activity"! I call to ask why my account was suspended and, ...

Fraud on cell phone purchase from Newegg.com.  Newegg has fine print at the bottom of the cell phone page that washes their hands of responsibility for cell phone sales.  Appears Newegg is selling access to its customers for some ...

I have not ordered from newegg.com for a while, but when I did I had a good experience.  I previously made several purcahses and was very happy with them.  However, my most recent experience with their customer service is just horrible.  ...

I purchased online gift card from New Egg on 11/6/2009; the recipient never received email from New Egg containing gift card. I contacted New Egg customer service and they said they would resend the card to me and the recipient; neither of us ...

      It takes a lot for me to post a review like this, especially one that isn't favorable.  I ordered a DSLR camera, extra lens and accessories on a Tuesday from Newegg. I requested and paid for 3 day ...

I have spent thousands on computer parts over the years from Newegg, always fast reliable shipping...but newegg has a much darker side when it comes to RMA. I ordered an expensive water cooled 295 gtx video card. It was sent to me defective, some ...

I rush-ordered a laptop and a netbook needed within two days. Later I got a call from newegg which was interrupted; when I tried to call back to find out what the problem was, an automated voice asked me to call during business hours. I called the next ...

I ordered a supposedly "unlocked" cell phone from newegg to the tune of $230.00, well when the phone arrived it in fact was NOT the unlocked version and thus would not work with my current SIM card. Upon calling newegg to see how the matter could be ...

Well, IMHO, Newegg should change their name to Badegg.  I have dealt with them for the past couple of years and have read some of the “horror reviews” but all of my dealings have been pleasant … until recently.  Of course, ...

I purchase a large quantity of parts for my retail computer service center, and a large portion used to come from Newegg.  But a recent bad experience has forced me to send my business elsewhere.  I've come to the conclusion that ...

I bought an Open-Box Motherboard and was very surprised to only received the motherboard in a generic box. I immediately thought the board must have been sitting around and someone decided to restock it? A quick re-read of the Open-Box policy on NewEgg's ...

My Newegg 'Eggsperience'• My Email sent on their website (that has a 1000 character limit):(Sorry I don't know my customer number.) After about 4 hours of attempts with the replacement motherboard, using 2 sets of RAM (one set ...

I ordered from newegg.com on December 8th for the first time. I am a regular customer of TigerDirect, which I love, but TigerDirect did not stock the item I was looking for. Friends told me newegg was great. It is not. I ordered 2 items, one was ...

I tried to order a laptop from Newegg.com earlier this week using a credit card. After two days I received a notification on the Newegg account (but not to the email address I had provided) that the billing address for the credit card could not be ...

Found a great deal on a Canon camera that I've been shopping for several weeks.  I ordered it from NewEgg.com - was prompted for all the usual billing address, shipping address etc.  I always have my electronics shipped to my office so they ...

I would think twice about purchasing a large lcd or plasma tv from ANY online retailer, including NewEgg.com because it is almost impossible to repackage and return the TV. Most online retailers only offer a 30day return, if any at all, and usually just ...

I have shopped at Newegg for years. I recommended it to countless friends many who have become regulars at Newegg, Including my own sister. But I have to say that out of the last 4 order 3 were a pain, specially the last one. I will recount my experience ...

HORRIBLE! I have been buying from newegg.com for over 8 years now, and I have never had the misfortune of dealing with their customer service department until this week. I always suggested newegg to people I know (I'm an IT Director) and aside from ...